New Supplier Questionnaire
SGI Stores – Silesia Group Inc. Stores -
Please complete all requested information in detail. If this form is incomplete it will not be accepted.
Supplier Name:______
1)Can your company work on a piece order/drop ship basis?
2)Our experience with our current vendors shows that fees negatively affect sales. Any fees associated with your company’s product will be listed for the customers to see when making the decision to buy. Please provide us with information regarding your company’s fees:
a)Does your company charge a drop ship fee? If so, what is it?
b)Does your company have a minimum order fee? If so, what is it?
3)What is your return policy?
4)Do you issue call tags for manufacturer defective or other manufacturer shipping errors? If not, how does SGI get reimbursed for return shipping?
5)When receiving returns, does your company charge a restocking fee?
6)Do you take responsibility and issue call tags for incorrect or defective merchandise?
7)Do you take responsibility for submitting damage claims with UPS Small Package? If not, we will need a memo on your letterhead stating,“We release all shipment information and claims payment on our shipments using UPS account for Silesia Group Inc Otherwise, we will not be able to request claims or receive claim payment.
8)Due to how SGI Stores systems are set up, any opening order requirements may delay or complicate the vendor set up process and can hinder your products being featured on our site. We greatly appreciate no opening order requirements. If your company has an opening order requirement, please explain.
9)Will SGI Stores be purchasing based on a ‘Wholesale or Distributor Net’ price list, or will you be supplying a multiplier to derive our discount off of “List Price’?
a)If list, what is our purchase discount?
10)If your product line has more than 20 SKU’s, SGI Stores requires that all pricing be sent in the form of an Excel spreadsheet. Will you be able to provide pricing in excel? If you have less than 20 SKU’s, SGI may ask you to create the product in the online Small Manufacturer Tool.
11)Does your company have a minimum advertised pricing policy (MAPP)?
a)If so, what is the Minimum Advertises Pricing Multiplier or is it different for each product?
12)How will SGI Stores acquire images and pricing of your product line?
a)Does your company offer any specialized imagery for SGI Stores (i.e. application or lifestyle shots)? Custom Job examples? Video?
13)Do you have an image of your company’s logo? Could you email that to us or include that on the image disc? We prefer an EPS file so we can easily resize it.
14)Does your companyoffer any other programs to help stimulate sales growth?
a)Advertising Co-op Allowance?
15)Where are your company’s products originally manufactured?
16)Does your company have a price sheet for replacement parts?
17)Established NET terms are required with your company before we place your products on our website. In addition, SGI Stores asks that suppliers offer a minimum $5000 line of credit. If this cannot be established, please call your supplier relations manager.
a)What are the NET terms?
b)Is there an early pay discount?
18)What is the lead time for products to ship out?
19)Does your company have a free freight allowance program available for SGI Stores?
20)UPS is SGI Stores preferred small package carrier, and we also ask that you 3rd Party Bill Our UPS Account Number. SGI Stores provides the number on every P.O. Will you use and bill our account for all shipments accordingly?
21)Which company is the preferred freight carrier of the supplier? We ask that you call for quote approval on freight shipments. Sometimes our freight carrier may have a better rate. If approval is not requested and granted then the manufacturer will be responsible for the difference between the shipping rate and the quote from our carrier.
22)Does your company have a Quick Ship program?
23)Can your company provide SGI Stores with shipping weights and dimensions?
24)What fax number or email address should SGI Stores send all future orders to?
25)What is your company’s warehouse address?
26)What is the mailing address for payment?
a) Who should the checks be made out to?
27)Does your company have the capability to provide inventory updates?
a)How often?
- If so, please provide data through one of the following options:
- Send the Excel spreadsheets or CSV files to
- Supply us with an FTP login and password to download
- Connect through the 846 file if EDI capable.
28)Do your company an online portal where we can check inventory or research product? Do we have a username and password? If so, please provide here.
29)Do you have a dealer locator on your website? As one of your authorized dealers, will you provide a link to our eCommerce site in your locator within 30 days of us listing your product on the web?
30) What is SGI Stores account number with your company?
31) What categories on our sites do you see your products falling under (ie. Chandeliers, Futons, Drawer Pulls, Umbrellas)?
32) Are there any categories of product you offer that we don’t have a category on our site for?
33) If so, what are the top three ways that people shop this category of product (ie. By size, by material, by type of product)?
34)Is your company EDI capable? If so, would you be working with us using a Direct AS2, or a 3rd party VAN?
a)If not, does the suppliers’ accounting person have internet access and the ability to use SGI Stores web invoicing system?
- A username and password will be provided.
Company Rep
Name/Title: ______Date: ______
Signature : ______