Network Resources for Guests at IU

This document is designed to aid IU faculty & staff members understand and navigate the myriad of networking choices & options available to their guests and visitors of Indiana University.

Section I – A brief Overview

The Kelley School of Business relies on the UITS wired and wireless infrastructure to provide Internet access to all faculty, staff, students and visitors. It is important to know that UITS provides several different types of accounts and access and it is vital to be aware of the distinctions in order to be able to request the appropriate account for your visitors. Some of these accounts can be generated by the visitors themselves while others need to be created by the hosting IU faculty or staff member; still other account requests need to be sent to UITS to have them approved and created. Accounts requested of UITS may take several days to process, whereas accounts generated by the end user or faculty/staff member should be ready to use within minutes. Some accounts include the ability to print to IU printers while others do not; some allow access to the IU Guest wireless network while others do not; some allow access to Oncourse and/or Onestart, while others do not. These, and others, are the issues this document will attempt to address, in addition to providing a checklist to help you determine just which account your visitors will need, what you should do to request/create them, and when you should request/create them. Lastly, it is also important to note that some corporate owned laptops may not be able to access IU network resources such as printers or file server space because security settings may prohibit end users from making changes to the laptop. For a complete comparison, see - for more in depth descriptions, see below:

Section 1a – Inherent Wireless Network Issues

Anytime more than 25-30 users are gathered together in one location, wireless network degradation is likely to occur. Wireless connectivity, by nature, is a shared resource – the more people accessing the same Wireless Access Point (WAP), the poorer the performance. While 802.11 N technology is currently the best available, even that can be overloaded relatively quickly. Smartphones, iPads, and other devices capable of accessing a WI-FI signal add to the problem as many of these devices are configured to access any WI-FI signal they can find, thus in a room of 25 people, there could be as many as 50 devices consuming an already overly saturated WAP. Any wireless network can be unusable under these circumstances. Technology Operations and Services personnel highly recommend the use of wired connections whenever possible.

Section II – An Account Breakdown

Network Access account

  • (most commonly but incorrectly, referred to as a “Guest” account)
  • Intended for use by visitors to IUB who need nothing more than Internet access via their own laptop through the “IU Guest” wireless network. This account is available at no charge.
  • Needs to be created by a fulltime IU faculty/staff member
  • Is usually ready to use within minutes of creation
  • Does not provide access to IU printers or the wired network
  • Does not provide access to Onestart or Oncourse
  • Network access accounts can be created here -

Conferenceaccount

  • Intended for use by participants of IU-sponsored conferences, workshops, or special programs who need secure access to IU-owned computing resources, such as the IU wired network, Student Technology Centers (STC’s), file storage or network printing services.
  • Conference accounts are requested via UITS and may take several days to get approved and created.
  • Require a departmental billing account number to cover potential fees and costs associated with this type of account
  • Note: Conference technology fees may be assessed per participant for these accounts; see Conference use of the Student Technology Centers
  • The fee may be waived if no UITS-owned resources will be used by the conference making the request.
  • Conference accounts can be requested here –

Affiliate account

  • Intended for individuals who are affiliated with IU, such as contractors and researchers, but who are not officially IU students, faculty, or staff (including hourly staff). These accounts must be sponsored by an IU faculty or staff member and may take a few days to get approved by UITS. See Information about sponsored computing accounts for IU affiliates
  • Needs to be created by a fulltime IU faculty/staff member
  • Affiliate accounts can be requested here –

Guest account

  • Intended for individuals with no formal relationship with Indiana University. Guest accounts are used primarily to access Oncourse and/orOnestart
  • Guest accounts can be, and should be, created by the guest themselves at – no KSB Departmental sponsorship or actions are required.

Section III – Networking Options

Wired

  • Requires IU “Affiliate” or “Conference” account & passphrase
  • Industry standard Ethernet cable (Kelley buildings only)
  • Requires 10 minute wait & reboot to register MAC address with UITS
  • Fastest connection speed possible – 1gbps in Kelley graduate building

Wireless

IU Guest

  • Requires IU “Network Access” account & passphrase
  • 802.11N technology available (and strongly recommended) – with speeds up to 100mbps

IU Secure

  • Requires IU faculty, staff, student status – not appropriate for guests or visitors

Attwifi

  • Requires AT&T wireless plan
  • Not appropriate for IU faculty, staff or students
  • Does not provide wireless encryption

Section IV – A Checklist

To best serve your guests and visitors to the Kelley School, please answer each of the following questions:

  1. Will your guests be bringing their privately owned laptops?YesNo
  2. Will your guests be bringing corporately owned laptops?YesNo
  3. Will your guests need to access Oncourse?YesNo
  4. Will your guests need to print?YesNo
  5. Will your guests need to use a computer lab (i.e. CG 3075, or BU 419)?YesNo
  6. Will your guests need to login to the instructor station to present to class? YesNo
  7. Do your guests have (or will have before they arrive) IU usernames and passphrases? Yes No
  8. Will your guests be in a room without ample data jacks (i.e., CG 3059/3065, dining halls, atrium, etc)? Yes No
  9. Will your guests require a loaner laptop?YesNo
  10. When will your guests arrive?_____/_____/____ a. Will you require evening/weekend assistance? Yes No
  11. When will your guests depart?_____/_____/____
  12. How many guests are you expecting?______
  13. Have you reserved at least 1 hour of “tech time” to allow TOS to come into your event and assist users with their network access needs? Yes No
  14. If your guests will need to print or access an STC computer lab, have you provided UITS with a departmental billing account number? Yes No
  15. If applicable, have you received your IU Conference account info from UITS?YesNo
  16. What building/rooms will your guests be utilizing? (Please be as specific as possible in terms of activities in each room – for example, CG 3065 – laptop usage to access Oncourse and/or printing;)
  17. Building/room #1______
  18. Building/room #2______
  19. Building/room #3______
  20. Building/room #4______
  21. Building/room #5______
  22. Building/room #6______
  23. Building/room #7______
  24. Building/room #8______
  25. Building/room #9______
  26. Building/room #10______