MINUTES OF PATIENT PARTICIPATION GROUP (PPG) MEETING

TUESDAY 13TH NOVEMBER 2012

BOARDROOM3.00 PM

PRESENT:

TONY DUFF (CHAIRPERSON)CRAIG DORRINGTON (PM)GILLIAN EGGLESHAW

MARY BAKERJUNE MELSOMGILL EDWARDS

PAM HANDSCOMBMICHAEL SADLER

LAURA GRIFFITHS (MINUTES)

APOLOGIES:

KAY JOHNSON

1. Minutes from Last Meeting

The minutes from the last meeting held on 4th September have been signed and approved.

2. Practice Managers Report

Staffing

Craig announced that the partners have now appointed two new female salaried GP’s, Dr Mildred Chiwara who is completing her GP’s registrar course and will be starting with us on 4th December, Dr Chiwara will be working here as a full time GP. Also, Dr Maninder Nijjer who has been working here as a locum GP for a few months, she will start with us officially on 17th December and will be working here as a part time GP, 4 sessions a week.

Following on from Sr Sandra Derricks departure, we now have a new Practice Nurse working for us, Sr Esther Hunt who started here in October. By taking on these new members of staff we hope that the appointment situation will greatly improve and we will be back to full complement in the near future.

Dr Mira Pattni who has been helping us out as a locum GP for the last few months will be leaving us on the 3rd December.

PH asked if we were still a training practice, Craig mentioned that at this time we are not a training practice, it was decided that due to the departure of Dr Louise Hammersley and Dr Diana Newson not to continue as a training practice at the present time.

The PPG members also asked if James Summers (Locum practice phlebotomist) would be staying at the practice – James is contracted until the end of January.

Building Works

Craig mentioned that the practice is currently going through a lot of building works and has asked that patients bear with us while this is going on. Our Practice Nurses will be moving down the corridor were our GP’s consulting rooms are hopefully week commencing 26/11. The building works should take 12 weeks to complete.

The current building works will have no effect on the appointments or being able to speak/see a GP or Nurse.

3. Flu Clinics

TD asked how this years flu clinicshad been received after reports in the news that the up-take had been quite slow. Craig said we have had a good response and feedback from patients and take-up for the practice is good.

4. Practice Newsletter

A new October/November newsletter has been put together which the partners have approved. PPG members have also approved. TD mentioned he thinks it is important not only to publicise practice news not only on the practice website but in the form of a newsletter too. Laura will distribute the newsletter.

5. Annual Survey

Craig has put together some questions for this year’s annual patient survey; questions are based on increasing the awareness of our online appointment booking system and website. Craig would like the PPG to be involved with the survey again this year.

6. NHS Choices Website

MB mentioned that she has been looking on the NHS choices website and has noticed that there are a few errors. Craig/Laura are aware of this – there is a fault with the website which Craig has been looking into but unfortunately we were not able to sort, this is still being looked into and will hopefully be fixed in the near future.

7. Chairman’s Report

Student Representation

TD has sent letters to all 4 schools in Lichfield, The Friary, King Edwards, Netherstowe and The Cathedral School, unfortunately we have only received a reply from King Edwards saying the students who were interested were not patients of the practice. It was proposed that in a future newsletter that we advertise that there are two places for student representation aged 16-18.

GE asked if we could search for patients on Emis within this age range and ask the this way, Craig said we could do this probably by text messages.

Email from KJ

In Kays email she mentioned that there has not been a secretary appointed within the membership which is breaching the constitution – It was agreed by the PPG that Laura be invoked for the minute taking until a new secretary within the membership is appointed.

PPG Members being Elected/Re-elected

KJ asked that all PPG members have a copy of the dates that all members were elected or re-elected. All members now have a copy of this. No-one is up for re-election until Kay next year.

TD has said he has resigned as of this meeting onwards but he is prepared to carry on as chairman. All PPG members agreed that TD be re-elected as chairman.

CCG Meetings

TD has been to some meetings regarding the Clinical Commissioning Group (CCG). They have still not yet received formal accreditation from the Care Quality Commissioner (CQC) but they do have to demonstrate that they have a patient programme. TD handed out leaflets regarding a membership scheme were patients can sign up and they will receive newsletters.

AOB

MB mentioned that she has been looking on the internet for patient services that are available for this particular area i.e. smoking cessation and found that this service was not available within close proximity, Craig mentioned that we do have a Lifestyle Advisor, Jane Reilly who also works for Time To Quit offering smoking cessation which patients can self referrer to. It was agreed that we advertise this service in a future practice newsletter.

NEXT MEETING

TUESDAY 15THJANUARY 2013

BOARDROOM 3.00 PM