Mid Kent College of Higher & Further Education

Title of Post: Information, Advice and Guidance Advisor

Responsible to: Centre Manager

Hours: full time (35 hours per week)

Fixed contract till the 31st Sept. 2010

Salary: £ 24.500


v  To deliver and develop Careers Education Information Advice and Guidance.

v  To ensure all clients have access to consistently high quality impartial IAG and an ongoing programme of relevant and appropriate careers education.

v  To engage with clients on a one to one basis and in groups and to develop their employability skills.

v  Support and develop links with external agencies and encourage co-operative working with services such as Connexions, Job Centre Plus, Skills Match, Aim Higher, Next steps, etc.


1.  To provide impartial, confidential and individualised advice and careers guidance to all clients. This will include use of booked interviews, ‘drop-ins’, external events, telephone calls and email.

2.  To assist clients with work skills and preparation for job seeking including CV development, mock interviews and job research.

3.  To ensure that data collection and management systems are used appropriately to enable accurate and timely reporting on activities undertaken.

4.  To work with other staff to deliver appropriate group guidance that will inform and advise clients on specific subjects and to contribute to the planning of career development learning resources and activities.

5.  To respond to referrals and requests for IAG from other organisations.

6.  To maintain and to contribute to the development of strong working links with partners and to make appropriate referrals to those partners where required.

7.  To contribute to the procuring and updating of the careers library and other information resources, including online services.

8.  To support the development of effective links with business, industry and professional associations as part of professional updating and as a means of providing contacts and labour market information.

9.  To be able to work independently when required to ensure the smooth day to day operations of guidance services.

10.  To advise colleagues of new developments and legislation in the areas of Information, Advice and Guidance.


·  Contribute to the attainment of the Arbour’s Vision and Values.

·  Comply with all Arbour’s policies, practices and procedures.

·  Take responsibility for safeguarding and promoting the welfare of young people.

·  Take responsibility for own personal development and to participate in Continued Personal Development (CPD) and the Arbour’s appraisal scheme.

·  Undertake such duties as may reasonably be considered commensurate with his/her grade and general level of responsibility at his/her initial or present place of work, or any other establishment for which Arbour provides services.


The job description sets out duties of the post at the time when it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify reconsideration of the salary for the post.

The Arbour is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

In accordance with the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1992, you have a duty to take reasonable care to avoid injury to yourself and to others by your work activities, and you are required to co-operate with the Arbour in meeting statutory obligations.

As an employee of the Arbour, you are obliged to attend and participate in the Arbour’s first aid, manual handling, fire and other health and safety training. All accidents sustained at work must be reported using the established procedure for this purpose.

You are responsible for familiarising yourself with and participating in training courses appropriate to your role as directed by your manager, including First Aid, Manual Handling, Health and Safety and Fire Training.

To be completed by successful applicant on appointment.


(Line Manager)


(Current Postholder)


·  To be able to provide impartial, accurate and non-biased careers advice to clients with a diverse range of abilities and from diverse backgrounds. / ¨  Membership of the Institute of Careers Guidance
·  To be committed to providing inclusive, client centred provision and to empowering clients to attain their full potential. / ¨  Experience of working within the 3rd sector
·  Experience of working in an environment where clear outputs and outcomes are expected of all staff / ¨  A knowledge of learning and employment opportunities available to people in the locality
·  A careers qualification at Level 3/4 or above such as the NVQ 4 in Learning, Development and Support Services for Children, The Diploma in Careers Guidance (DipCG) or The Qualification in Careers Guidance (QCG) / ¨  Experience of delivering group works to the 16+ age group + adults
·  Experience of delivering careers guidance to a range of clients
·  Excellent interpersonal and team work skills with the ability to form productive networks within the Arbour and alongside external partners
·  The ability to communicate effectively at all levels and through a wide variety of mediums
·  Commitment to the continuing professional development of own self and colleagues within the IAG Team