Microsoft Office Communications Server2007R2
Deploying Microsoft Office Communicator2007R2 for Mobile Devices
Published: June 2009
For the most up-to-date version of the Deploying Microsoft Office Communicator2007R2 for Mobile Devices documentation and the complete set of the Microsoft® Office Communications Server2007R2 online server and client documentation, see the Office Communications Server TechNet Library at http://go.microsoft.com/fwlink/?LinkID=132106.
Note:
In order to find topics that are referenced by this document but not contained within it, search for the topic title in the TechNet library at http://go.microsoft.com/fwlink/?LinkID=132106.
1
Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted in examples herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.
© 2009 Microsoft Corporation. All rights reserved.
Microsoft, Active Directory, ActiveX, Excel, Hyper-V, Internet Explorer, MSN, MSDN, OneNote, Outlook, PowerPoint, RoundTable, SharePoint, SQL Server, Visio, Visual Basic, Visual C++, Visual J#, Visual Studio, Windows, Windows Live, Windows Media, Windows Mobile, Windows NT, Windows PowerShell, Windows Server, and Windows Vista are trademarks of the Microsoft group of companies.
All other trademarks are property of their respective owners.
2
Contents
Deploying Communicator for Mobile Devices 5
Deploying Communicator Mobile for Windows Mobile 5
Choosing a Client Deployment Method 5
Unattended Installation Methods 5
Installing the Office Communicator Mobile for Windows Mobile Client 6
Communicator Mobile for Windows Mobile Installation Prerequisites 7
Installing Communicator Mobile for Windows Mobile over the air (OTA) 7
Installing Communicator Mobile for Windows Mobile using Windows Mobile Device Center 8
Installing Communicator Mobile for Windows Mobile Using ActiveSync 4.5 9
Installing Communicator Mobile for Windows Mobile from a Storage Card 9
Installing Self-Signed Certificates 10
Understanding Self-Signed Certificates Requirements 11
Role of Certificates 11
Certificate Tools 11
SPAddCert 11
Certinst and Grant Manager Policy 12
Installing a Self-Signed Certificate on a Windows Smartphone 12
Installing a Self-Signed Certificate on a Pocket PC device 13
Configuring the Client 13
Communicator Mobile Client Post-Setup Verification 15
Upgrading to the 2007 R2 release of Office Communicator Mobile for Windows Mobile 15
Removing Communicator Mobile for Windows Mobile 16
Deploying Communicator Mobile for Java 17
Deploying the Communicator Mobile Component 17
Configuring a Site for Downloading Self-Signed Certificates 17
Setting up the Communicator Mobile for Java Download Site 19
Preparing for Installation of Communicator Mobile for Java 20
Enabling the Voice Mail Indicator Feature 20
Publishing the Download Site Location 20
Preparing to Implement Logging Support 20
Installing Communicator Mobile for Java Client Software 21
Prerequisites 21
Installing Communicator Mobile for Java Clients 22
Configuring and Using the Communicator Mobile for Java Client 24
Removing Communicator Mobile for Java 25
3
Deploying Communicator for Mobile Devices
The topics in this section describe how to deploy mobile access clients for Office Communications Server 2007 R2 in your organization, including Microsoft Office Communicator Mobile for Windows Mobile and Microsoft Office Communicator Mobile for Java.
In This Document
· Deploying Communicator Mobile for Windows Mobile
· Deploying Communicator Mobile for Java
Deploying Communicator Mobile for Windows Mobile
You can deploy the 2007 R2 version of Microsoft Office Communicator Mobile for Windows Mobile using the method that is most appropriate to your organization and the mobile clients on which you are deploying it. You can also upgrade Office Communicator Mobile (2007 release) for Windows Mobile to the 2007 R2 version of Office Communicator Mobile for Windows Mobile.
In This Section
This section includes the following topics:
· Choosing a Client Deployment Method
· Installing the Office Communicator Mobile for Windows Mobile Client
· Installing Self-Signed Certificates
· Configuring the Client
· Communicator Mobile Client Post-Setup Verification
· Upgrading to the 2007 R2 release of Office Communicator Mobile for Windows Mobile
· Removing Communicator Mobile for Windows Mobile
Choosing a Client Deployment Method
If users in your organization can install programs themselves, you can set up a file server as a software distribution point and have users install Office Communicator Mobile on their own. This topic outlines additional unattended installation methods for installing Office Communicator Mobile.
Unattended Installation Methods
If you perform an unattended installation, when users connect to the enterprise network by using their mobile devices, the system will automatically perform a silent installation. The Windows Installer informs the user that an installation is in progress and that the user is not required to take any action.
There are a number of ways to distribute the Office Communicator Mobile client, including the following:
· Software distribution point. If users in your organization can install programs themselves, you can use a file server on your network as a software distribution point for the Office Communicator Mobile Windows Installer package. During deployment, you can send an e-mail to users explaining the installation process, and you can provide a link to the distribution point.
· Microsoft Windows logon script. You can write a logon script that will perform an unattended installation of Office Communicator Mobile when a user logs on to his or her device. You can then employ group policy objects to target logon scripts to specific devices or users.
· Group Policy Object. You can create a Group Policy object to deploy Office Communicator Mobile to specific users or computers based on group memberships.
· Microsoft System Center Configuration Manager 2007. Windows Installer is suitable for simple software deployments. However, for more complex software installation scenarios where scheduling, inventory, reporting, status, and support for installation across a wide area network (WAN) is required, we recommend using Microsoft System Center Configuration Manager 2007.
For all of the distribution methods mentioned above, you will need the appropriate Office Communicator Mobile Installer package (.msi file), which is included in the Office Communicator Mobile download. The following files are provided:
· Communicator.SP.msi
· Communicator.PPC.msi
Important:
Office Communicator Mobile no longer supports creating a provisioning file. This feature, supported in the previous Office Communicator Mobile edition, provided functionality to set your organization’s preferred default settings to install along with Office Communicator Mobile. The preferred method is to auto-discover the server name from the client devices. For details, see Configuring the Client.
Installing the Office Communicator Mobile for Windows Mobile Client
The 2007 R2 release of Microsoft Office Communicator Mobile is supported in an Office Communications Server 2007 R2 deployment. Previous 2007 releases of Office Communicator Mobile can be upgraded directly to Office Communicator Mobile 2007 R2.
For devices running the 2005 release of Communicator Mobile, you must first remove the 2005 release of Communicator Mobile and then install Office Communicator Mobile.
The procedure for installing Office Communicator Mobile includes the following:
· Communicator Mobile for Windows Mobile Installation Prerequisites
· Installing Communicator Mobile for Windows Mobile over the air (OTA)
· Installing Communicator Mobile for Windows Mobile using Windows Mobile Device Center
· Installing Communicator Mobile for Windows Mobile Using ActiveSync 4.5
· Installing Communicator Mobile for Windows Mobile from a Storage Card
Communicator Mobile for Windows Mobile Installation Prerequisites
Before you install the Office Communicator Mobile client, verify that your infrastructure meets the following prerequisites:
· You must have a Windows Mobile powered device that is running either Windows Mobile 6.0 or Windows Mobile 6.1.
· The folder to which you intend to download the Office Communicator Mobile installer package (.msi) cannot be encrypted.
· You cannot install to a storage card. This is not supported.
· The mobile device to which you intend to install Office Communicator Mobile requires at least 15 megabytes or higher of ROM and 96 megabytes or higher of RAM.
· If your device is running the 2005 release of Office Communicator Mobile, you must remove that software prior to upgrading to Office Communicator Mobile 2007 R2.
· Determine whether your organization provides a certification authority (CA), or whether you will use one of the certificates provided with your Windows Mobile device. If your organization provides its own CA, follow the procedure for your mobile device type to install your organization’s certificate.
Important
· Office Communicator Mobile no longer supports creating a provisioning file. This feature, which was supported in the previous Office Communicator Mobile edition, provided functionality to set your organization’s preferred default settings to install along with Office Communicator Mobile. The preferred method is to auto-discover the server name from the client devices. For details, see Configuring the Client.
Installing Communicator Mobile for Windows Mobile over the air (OTA)
The following procedure shows how to install Office Communicator Mobile over the air (OTA).
To install Office Communicator Mobile over the air (OTA)
1. From the mobile device, point the mobile browser (ex: Pocket Internet Explorer) to the location where the CAB files are stored.2. If prompted for authentication credentials, provide the necessary information.
3. Select the appropriate CAB file, Communicator.PPC.CAB for PocketPC devices and Communicator.SP.CAB for SmartPhones to download and begin installation of Communicator Mobile.
Installing Communicator Mobile for Windows Mobile using Windows Mobile Device Center
The following procedure shows how to install Office Communicator Mobile using Windows Mobile Device Center (WMDC).
For computers running Windows Vista, download Windows Mobile Device Center from Windows Mobile Device Center 6.1 for Windows Vista at http://go.microsoft.com/fwlink/?LinkId=126907.
To manually install Office Communicator Mobile using Windows Mobile Device Center
1. Connect your mobile device to the computer running Windows Mobile Device Center (WMDC) and ensure that WMDC is showing a connection to the mobile device.2. Copy COMMUNICATORMOBILE.SP.MSI (for Smartphone devices) or COMMUNICATORMOBILE.PPC.MSI (for PocketPC devices) installation file to your computer, and remember this location.
3. Browse to the folder where you copied the installation file and open this file to start installation.
4. On the Welcome to the Microsoft Office Communicator Mobile Setup Wizard page, click Next.
5. Review the license agreement, click I accept the terms in the license agreement (required to continue installation), and then click Next.
6. Do one of the following:
· To use the default location to install the program files, click Next.
· To change the location where the program files are installed, click Location, type the location on your computer where you want to install the Communicator Mobile for Windows Mobile files, and then click Next.
7. To start installing files, click Next.
8. In the Installing Applications dialog box, click Yes to install Communicator Mobile for Windows Mobile to the default location.
9. In the Application Downloading Complete dialog box, click OK.
10. To close the wizard, click Close.
11. Check your device for any additional steps that need to be completed.
Installing Communicator Mobile for Windows Mobile Using ActiveSync 4.5
Use the following procedure to install Office Communicator Mobile using ActiveSync version 4.5.
Note
· To install Office Communicator Mobile, ActiveSync 4.5 or later is required on computers running Windows Server 2003 or Windows XP. Download ActiveSync from Download Microsoft ActiveSync 4.5 at http://go.microsoft.com/fwlink/?LinkId=126903.
· For computers running Windows Vista, download Windows Mobile Device Center (WMDC) from Windows Mobile Device Center 6.1 for Windows Vista at http://go.microsoft.com/fwlink/?LinkId=126907.
To manually install Office Communicator Mobile using ActiveSync
1. Connect your mobile device to the computer running ActiveSync and verify that ActiveSync is showing a connection to the mobile device.2. In Windows Explorer, double-click COMMUNICATORMOBILE.SP.MSI (for Smartphone devices) or COMMUNICATORMOBILE.PPC.MSI (for PocketPC devices) installation file.
3. On the Welcome to the Microsoft Office Communicator Mobile Setup Wizard page, click Next.
4. Review the license agreement, click I accept the terms in the license agreement (required to continue installation), and then click Next.
5. Do one of the following:
· To use the default location to install the program files, click Next.
· To change the location where the program files are installed, click Location, type the location of the computer where you want to install the Communicator Mobile files, and then click Next.
6. Click Next.
7. In the Installing Applications dialog box, click Yes.
8. In the Application Downloading Complete dialog box, click OK.
9. Click Close.
10. Check your mobile device for any additional steps that you need to complete.
Installing Communicator Mobile for Windows Mobile from a Storage Card
The following procedure shows how to install Office Communicator Mobile from a storage card on the mobile device.
This procedure assumes you are using a computer running Windows Vista and using Windows Mobile Device Center to communicate with the mobile device. In this example, you use Windows Mobile Device Center to copy the cabinet installation file to the storage card in the mobile device. There are other methods for getting the file to your storage card, including inserting the card in a storage slot on your computer and copying the file using File Explorer.
After the cabinet installation file is on the storage card and is inserted in the mobile device, the procedures for installation are very similar to the steps listed below.
To manually install Office Communicator Mobile from a storage card in the mobile device
1. Connect your mobile device to the computer running Windows Mobile Device Center (WMDC) and verify that WMDC is showing a connection to the mobile device.2. From Windows Mobile Device Center, click File Management, and then click Browse the Contents of Your Device.
3. Double click the Storage Card folder.
4. Do one of the following:
· For Windows Mobile Professional devices, copy Communicator.PPC.cab to the Storage Card folder.
· For Windows Smartphones, copy Communicator.sp.cab file to the Storage Card folder.
5. After you have copied the file, you can disconnect the device from the computer and complete the remaining steps directly from the mobile device.
6. From the Start menu, open File Explorer.
7. From the \My Documents path, click the Up button, and then navigate to the Storage Card folder.
8. Open the Storage Card folder, and then select either Communicator.SP.cab for Windows Smartphones or Communicator.PPC.cab for Windows Mobile Professional devices.
9. Follow the instructions on the mobile device to complete Communicator Mobile for Windows Mobile installation.
Installing Self-Signed Certificates
This section outlines the procedure for installing self-signed certificates on Smartphone and Pocket PC devices. Installing a certificate is an important task. This section is necessary only for those users who must install a self-signed certificate on their mobile device.