MERCY CHIMPINDE 81-12th Street’

Nchanga South,

Chingola.

0955167446

PERFORMANCE SUMMARY

I am vibrant, dependable, hardworking, goal oriented, able and willing to make sure assigned tasks and responsibilities are fulfilled in time and with minimum supervision. Team player, Able to adapt to different types of activities, Good communication skills, organized and self motivated, contribute positively to the organization.

WORK EXPERIENCE

MAY 2013 TO DATE

Zambia China Economic and Trade Cooperation Zone, Chambishi MFEZ.

JOB TITLE –Receptionist

Responsibilities:

  • Maintain the general filing system and file all correspondences
  • Assist in the preparation of meetings.
  • Maintain an adequate inventory of office supplies
  • Respond to public and private inquiries
  • Provide word processing and secretarial support
  • Receive visitors and deliver mails.

JANUARY 2009 – JULY 2009: Infinity foods

JOB TITLE: Cashier

Responsibilities:

  • Take customers’ orders and punch them into the order database.
  • Ensure that the correct order has been punched in.
  • Restock work station with supplies and ensure that any item not in stock is communicated to the manager.
  • Assist counter staff in packing ready orders and handling them to customers.
  • Tally cash at the end of shift and handle discrepancies according to company policies.

AUGUST 2009 – DECEMBER 2011: Chicken Den Take Away

JOB TITLE: Cashier

Responsibilities:

  • Greet customers and communicate with them with a view to determine their orders.
  • Take customers’ orders and punch them into the order database.
  • Ensure that the correct order has been punched in.
  • Take payments and tender change.
  • Provide customers’ with information on daily specials and discount deals.
  • Relay customers’ orders to the kitchen and ensure that each order is expedited.
  • Create and maintain cash reports at the end of each day.
  • Service customers’ requests and complaints and make sure that any serious complaint is brought to the notice of the manager.

EDUCATION BACKGROUND

  • 1993 -1999: Primary School Education (Grade 1 -7) at Sacred Heart Convent School, Chingola.
  • 2000 -2001: Junior Secondary Education (Grade 8 – 9) at Chingola High School.
  • 2002 – 2004: Senior Secondary Education (Grade 10 – 12) at Chingola High School.
  • 2006 July – 2008 November: Purchasing and Supply at ZIBSIP.

OTHER SKILLS

Computer Literate:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Power point
  • Microsoft Access

PERSONAL INFORMATION

DATE OF BIRTH: 3RD October 1987

MARITAL STATUS: Single

NRC: 286128/64/1

CELL: 0955167446

REFEREES

  • Maria Muchepa

Human Resource Officer

Zambia-China Economic and Trade Cooperation Zone

Chambishi MFEZ.

Cell: 0962 240870/0973 344961

  • Mandy Chansa

Director at Chicken Den Take Away,

Chingola.

Cell: 0968 252556