Mutual Exchange Information

What is mutual exchange?

Mutual exchange is a way for tenants to swap homes with another resident. It involves advertising your home and searching for homes to swap with.

Mutual Exchange is tenant led and therefore your responsibility. We can provide information and assistance and have Home Swap events to help you find a match.

Why is mutual exchange beneficial?

-Quick alternative to a transfer waiting list.

-Tenant driven: you are in control.

-More choice: you have the freedom to upsize, downsize or even move across the country.

How does it work?

-We recommendyou register with HomeSwapper.co.uk. HomeSwapper is free for Poplar HARCA tenants. You can also fill in our online form to register your interest with us.

-You can provide photographs and information to advertise your home to others.

-Youcan use the HomeSwapper search functions to find a match, filtering by location, home features and urgency.

-Users register their interest in your home and you can do the same with other properties.It is essential to arrange viewings as Mutual Exchanges are done on an 'as seen' basis.

-When you find a matchyou must notify us by completing ourMutual Exchange application form. We will then arrange a home visit and carry out relevant checks.

-When we have approved the swap, we will arrange a meeting where paperwork can be completed and tenancies signed over.

Tips for using HomeSwapper.co.uk

-Provide clear photographs and information and clearly state the type of property you are looking for. This means users can quickly see whether your homesmatch.

-Be realistic about the types of property on offer.If this is something you struggle with, list your priorities and pick the three most important ones to focus on.

-Keep checking the website for messages and updates.

-When arranging viewings ensure you feel safe and that others know of your whereabouts.

Your application to exchange may be refused if:

-You do not clear any rent arrears.

-Permission has not been obtained from the respective landlords. You must complete the relevant application forms to proceed with a match.

-Your property would become overcrowded or under-occupied if swapped.

-Your property has features designed for someone with a special requirement which the swap would not fulfill.

Home Swapper Open Days

At these days you can talk to our team for advice, network with other potential swappers and get help with HomeSwapper.co.uk. Refreshments are served and you can drop in throughout the session.

Keep an eye out for details of our next open day!

For more information please contact Poplar HARCA head office on 0800 035 1991

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