Mayors Parlour Campaign Team

Health Initiative for Cornwall

Penwith District Council

Operations Manual

09 August 2006

John Bennett

18 Riviere Towans, Hayle, TR27 5AF

01736-753184

Mobile: 07876152915

Contents

1Objective

1.1 Estimate of Crowd Size

2The Management Team

2.1 March Committee

2.2 March Management

2.2.1March Operations Manager

2.2.2Press, Media & Publicity Manager

2.2.3Marshalling Manager

2.2.4VIP Manager

2.2.5Communications Manager

2.2.6Transport and Parking Manager

2.2.7Safety and Security Manager

2.2.8Paradise Park

2.2.9March Leader

2.2.10Infrastructure Manager

2.2.11HQ Manager

2.2.12Penzance and West Coordinator

2.3 Major Contacts

2.3.1Police

2.3.2Fire

2.3.3Hayle Town Council

2.3.4Penwith District Council

2.3.5St. Michael’s Hospital

2.3.6Companies & Organisations

3Advanced Planning

3.1 Muster

3.2 Start

3.3 Route

3.4 End

3.5 Road Closing Orders

3.6 Bypass Around Hayle

3.7 Distant signs for traffic diversion (7 Signs)

3.7.1B3301 Closed at Hayle Centre (4 Locations)

3.7.2B3302 Closed at Foundry Hill

3.7.3B3301 Closed at Beatrice Terrace

3.7.4B3301 Closed, Helston via Guildford Road

4Major Tasks

4.1 Press, Media & Publicity

4.1.1Duties of Press, Media & Publicity Manager

4.1.2Actions

4.2 Marshalling

4.2.1Duties of Marshalling Manager

4.3 VIP Management

4.3.1Duties of VIP Manager

4.4 Communications

4.4.1Duties of Communications Manager

4.5 Transport & Parking

4.5.1Duties of Transport & Parking Manager

4.5.2Potential Parking Sites

4.5.3Parking Cones

4.5.4Routes for coaches (under review)

4.6 Safety & Security

4.6.1Duties of Safety Manager

4.6.2Actions

4.7 Paradise Park

4.7.1Duties of Paradise Park Manager

4.8 March Leader

4.8.1Duties of March Leader

4.8.2Music and Entertainment

4.8.3The Procession

4.8.4Actions

4.9 Infrastructure, Signs & Facilities

4.9.1Duties of the Infrastructure Manager

4.9.2Actions

4.10 Headquarters Manager

4.10.1Duties of the Headquarters Manager

4.11 Penzance and West Coordinator

4.11.1Duties of the Penzance and West Coordinator

5Prior Notifications

6The March

6.1 Timetable

7Miscellaneous

7.1 High Tide Times

8Event Planning

8.1 Banners

8.2 Songs/Chants

9Post-March Actions

9.1 Press Releases/Photographs

9.2 Letters to Key Bodies

9.3 Thank You Letters

10Timetable

11Budget

11.1 Already Committed

11.2 Expected Expenditure

12Appendix

12.1 Material List

12.2 Action List

12.3 Notes

Hospital Services MarchOperations Manual

1Objective

To press for an Independent Review of Health Care Services in Cornwall.
To protest further cuts in services at St. Michael’s and WestCornwallHospital and to press for a restoration of services previously cut.

1.1Estimate of Crowd Size

Consensus estimate 30,000. Plan for 50,000.

2The Management Team

2.1March Committee

Name / Organisation / Phone / Email
Paul Birch / HTC, Mayor / 755424 /
John Coombe / HTC, Dep. Mayor / 752831
Dick Horwell / HTC / 752597
John Pollard / HTC / 752364 /
Brian Capper / HTC / 753838 /
Jean Phillips / Insp., D&C Police / 08452-777446 ext 6733 /
John Bennett / HTC, PDC / 753184 /
Neill James / HTC, Asst. Town Clerk / 755005 /
Glyn White / Chair, Mayors Parlour Cmp. / 363981
Simon Glasson / PDC Officer / 336725 /
Sheena Cox / WCHS/MPCT/HIC / 361687 /
Howard Curnow / WCHW / 710116 /
Howard Hollingsbee / Chair, Friends of St. Michael’s / 753324 /
Nick Reynolds / Director, ParadisePark / 753365 /
Pat Quayle / Haven Court, Hayle / 754495
Michael Beard / Bedford Rd, St. Ives / 794494

2.2March Management

2.2.1March Operations Manager

John Bennett
18 Riviere Towans, Hayle, TR27 5AF
01736-753184
Mobile: 07876152915

2.2.2Press, Media & Publicity Manager

Jeremy Joslin01736-754147
10 Foundry Hill, Hayle, TR27 4HW. Mobile:07801320791
Work:01736 756756

2.2.3Marshalling Manager

Dave Raymer01736 755029

2.2.4VIP Manager

Paul Birch01736-755424

2.2.5Communications Manager

Ray Wyse01736-752219

2.2.6Transport and Parking Manager

Brian Capper01736 753838
Sweetlarks,
25 Riverside,
Angarrack, Hayle, TR27 5JDMobile:07753814999

2.2.7Safety and Security Manager

Steve Benney01736-753635
16 Penmare Terrace, Hayle

2.2.8ParadisePark

Nick Reynolds, DirectorMobile:07979-770931
ParadisePark, Hayle, TR27 4HB01737-753365
Fax:01736-751028

2.2.9March Leader

Roy Hayes01736-752619
Work:01736-754023
Mobile:07880530795

2.2.10Infrastructure Manager

Richard Horwell01736 752597
5 Dracaena Avenue, Copperhouse,
Hayle, TR27 4LZ
John Coombe01736 752831
4 Commercial Road,
Hayle, TR27 4DG

2.2.11HQ Manager

Harry Blakeley01736-753086
WestwoodPark, 1 Caroline Row,
Hayle, TR27 4EQ

2.2.12Penzance and West Coordinator

Howard Curnow01736-710116

2.3Major Contacts

2.3.1Police

Inspector Jean Phillips08452-777446 ext 6733

2.3.2Fire

Nigel Vincent, Camborne Fire Station01209-712316

2.3.3Hayle Town Council

Mayor Paul Birch01736-755424

Deputy Mayor John Coombe01736-752831
Town Clerk’s Office01736-755005

John Bennett01736-753184
Mobile:07876-152915
,

2.3.4Penwith District Council

Peter Rylett, Head of Corporate Services01736-336716

Simon Glasson, Committee Manager01736-336725

2.3.5St. Michael’s Hospital

Trelissick Road, Hayle, TR27 4JA01736-753234
Fax:01736-753344
St. Julia’s Hospice01736-753234
Howard Hollingsbee01736-753324
Chair, Friends of St. Michael’s

2.3.6Companies & Organisations

2.3.6.1St. John’s Ambulance

Mrs Edana Mitchell 01736-754826
David Blackmore, Area Coordinator01271-865808
Mobile:07968-020035

2.3.6.2Philp’s Pasties

01736-753302

2.3.6.3ING Real Estate Development UK Ltd.

Stephen Berry, Development Director(020) 7659 9620

ING Real Estate Development UKFax: (020) 7659 9621
mailto:33 Cavendish Square, London, W1G 0BQ

2.3.6.4Hayle Harbour Management Ltd.

The Old Customs House
HayleHarbour
Hayle, TR27 4BL

Richard Ford07814010671
Harbour Master, John Browne01736-754043
Property Manager, Richard Ford07814010671
Fax: 01736 756632

2.3.6.5Sapphire Security

0874-204424

2.3.6.6Passmore Edwards Institute

Dennis Hollow, 70 Hayle Terrace01736-756055
Rooms booked

2.3.6.7HeylTown Band

Kay Cook, Chairman01209-831512
Confirmed attendance
Mr W J Whear,
1 Bodriggy Villas, Hayle, TR27 4PG01736 754804

2.3.6.8St. Stithians Band

2.3.6.9St. Austell Band

2.3.6.10Hayle Samba Band

C/O Mr G Macey01736 757423
10a Chapel Terrace, Hayle, TR27 4AB
07887750083

2.3.6.11Camborne Town Clerk

Reg Bennett01209-612406
Home:01209-716177

2.3.6.12Camborne Youth Band

Alan Pope07980653855

2.3.6.13Camborne Band

Angela Netherton01637-870585
Leader: Steve Thomas, Mellanear Tce.

2.3.6.14Caledonian Pipes and Drums

2.3.6.15Hayle Youth Project (video)

Demelza (Mel) Louis Smith01736-755790
HayleTownYouth Club
Humphry Davy Lane
Hayle, TR27 4AR 01736 755675

2.3.6.16Hayle AFC

2.3.6.17Hayle Air Training Corps

c/o Karen Hayden01736-756204
4 Pond Walk, Hayle, TR27 4LX
Warrant Officer R. Moyle07799538939

2.3.6.18Hayle Area Forum

Don McGeorge, Secretary01736-752656
8 Albertus Road, Hayle

2.3.6.19Jewsons

David Mungles01736-752203
Promised pallets and wood for stage

2.3.6.20Gould Electronics

Dave Gould,
01209-821804, Fax: 020-76919587.
Scorrier House Workshops
Scorrier, Redruth, TR16 5AU

3Advanced Planning

3.1Muster

Mustering of marchers will take place at ParadisePark and the marchers will form along Trelissick Road with the head at the B3302.
VIP Mustering will be in the St. Michael’s Hospital Car Park.

3.2Start

The start of the march will form at the end of Trelissick Road at the junction with the B3302. The B3302 will not be blocked until 4:30 pm at which time Foundry Hill will be closed and the head of the march will move to the gates of St. Michael’s Hospital until the march start at 5 pm. Between 4:30 and 5 pm there will be speeches, relayed by as many loudspeakers as possible.

3.3Route

Map Legend:
R OrangeThe primary route. These roads will be closed.
MauveParking - HayleSchool
Parking – Football Club
Parking – Rugby Club
Parking – South Quay & HHML Foundry Sq.
Rec. GroundEnd of march
Access to Phillack and Towans via Brookway which will be temporarily two-way

3.4End

Loudspeakers needed in the Recreation Ground to explain where to go.

3.5Road Closing Orders

Trelissick Road, Hayle
From its junction with Meadowside Close to its junction with B3302.
Between the hours of 3.00 p.m. and 8.30 p.m. EXCEPT for traffic exiting Paradise Park and for residents exiting, both in a South Westerly direction.
B3302, Hayle
From its junction with Trelissick Road to its junction with B3301 at Foundry Square to include all junctions with other roads.
Between the hours of 4.30 p.m. and 8.30 p.m.
B3301, Hayle
From its junction with Foundry Square to its junction with Brookway to include all junctions with other roads.
Between the hours of 5.00 p.m. and 8.30 p.m.
Brookway, Hayle
To be made two-way for its entire length.
Between the hours of 5.00 p.m. and 8.30 p.m.

3.6Bypass Around Hayle

Chenhalls Road - Water Lane (3.5m, 11’6” height restriction)
Wheal Alfred Road

3.7Distant signs for traffic diversion (7 Signs)

3.7.1B3301 Closed at Hayle Centre(4 Locations)

1. On A30 at St. Erth approaching the roundabout
2. On A30 roundabout prior to the B3301 exit
3. On A3074 at mini-roundabout on Nut Hill (for road passing park and ride)
4. On A30 approaching Loggans roundabout

3.7.2B3302 Closed at Foundry Hill

5. On B3302 southbound at Wheal Alfred Road

3.7.3B3301 Closed at Beatrice Terrace

6. On Loggans roundabout at Hayle exit

3.7.4B3301 Closed, Helston via Guildford Road

7. On B3301 at Guildford Road

4Major Tasks

4.1Press, Media & Publicity

4.1.1Duties of Press, Media & Publicity Manager

In conjunction with all march partners, prepare a media plan (to include MPCT, PDC (Mike Foxley) …)
Contact media regularly to raise awareness of the march and its purpose, to seek help and support and to solicit contributions
Prepare publicity materials and distribute
Man and equip press centre at PEI
Arrange for professional photography and video of event

4.1.2Actions

Craig Walker at HYP agreed to video the march

/ JB
9/8

4.2Marshalling

4.2.1Duties of Marshalling Manager

Prepare a marshalling plan to include
Marshals at start, en route and at the end
Managing car and coach parks
Recording and reporting the location of coaches to assist passengers in locating them
Manning road closures
Manning road diversions
Manning the railway station and bus stops
Controlling the formation of the march and keeping it safe and under control
Keeping swingbridge area clear for traffic from East Quay
Provide sign-in forms and keep track of marshals
Identify key marshals who will be trained and given radios
Keep a log of marshals with cell phones and their numbers
Have some marshals with bicycles and motorcycles for rapid deployment
Recruit and train marshals
Advise of their duties and limitations (cannot direct traffic)
Assist with clean up following march

4.2.1.1Site Managers

Trelissick Road
Recreation Ground
Rugby Ground
Foundry Square

4.3VIP Management

4.3.1Duties of VIP Manager

Prepare list of invitees, make and confirm invitations
Determine who, when and where speeches will be made
Liaise with Facilities Manager to ensure sound equipment and stage are in place
Suggested location for dignitaries is on a stage at Philp’s Bakery corner as they can be seen from both directions

4.4Communications

4.4.1Duties of Communications Manager

Prepare communications plan to include: contact with key marshalling sites, handling of emergencies, band plans and call signs, radio protocols, Mayday/Pan calls – radio silence
Manage and account for radios
Prepare a cell phone usage plan
Prepare plan for manning control centre and logging messages
Ensure central phones and radios are manned throughout the day

4.5Transport & Parking

4.5.1Duties of Transport & Parking Manager

Identify parking areas, primary and overflow
Liaise with land owners and police
Identify routes for cars, buses before, during and after the march
Record location of buses to assist passengers to locate them after the march
Contact bus, train and taxi companies to ensure they modify existing schedules and offer additional services
Make shuttle services available for elderly and impaired marchers

4.5.2Potential Parking Sites

HayleCommunitySchool
Hayle Football Club
Hayle Rugby Club
South Quay, Buses and Coaches only, approved by HHML
Foundry Car Park free for cars from 3PM, approved by HHML
Marsh Lane Industrial Estate
Guildford Road Industrial Estate

Notes:
100 cars/acre

4.5.3Parking Cones

Along Guildford Road on one side
South Quay
HayleCommunitySchool
Marsh Lane area

4.5.4Routes for coaches (under review)

All coaches will enter Hayle from the west on the B3301. Coaches arriving from the east will take the bypass to the St. Erth roundabout and then enter from the west.
There is a 3.5m (11’6”) height restriction on Chenhalls Road. Vehicles that cannot accommodate this see below.
Turn right onto Chenhalls Road (signposted St. Erth 1, RSPB Nature Reserve). Pass under the railway bridge with height restriction.
Take the next left turn (unsignposted) . Do not go straight and pass under the road bridge. This is Water Lane.
The drop off point is at the junction of the next road on the left-hand side. This is Trelissick Road. Passengers should proceed up Trelissick Road to join the march. Ask your passengers to note your Licence Plate Number and identifying features.
Continue up Water Lane to the junction with Mellanear Road. If Foundry Hill has not been closed marshals will guide you down the hill and through Hayle. If the road is closed or there are delays in Hayle, marshals will turn you to the right up Mellanear Road (B3302).
Proceed about 1.5 miles to Wheal Alfred Road and turn left. Proceed along Wheal Alfred Road and Guildford Road. Turn right onto B3301, take the Marsh Lane exit off of Loggans Roundabout and park at the Rugby Club, or as directed.

For coaches that cannot meet the height restriction on Chenhalls Road:

All coaches will enter Hayle from the west on the B3301. Coaches arriving from the east will take the bypass to the St. Erth roundabout and then enter from the west.
Continue on the B3301 to Foundry Square. If Foundry Hill is still open (follow the marshalls’ directions) proceed to Trelissick Road and drop off your passengers. Continue as in 6 above.
If Foundry Hill is closed, drop off your passengers in, or near, Foundry Square as directed by the marshals.
Turn around at Foundry Square and return along the B3301 to the A30.
Take the A30 (Hayle bypass) east and, at next roundabout, take the Marsh Lane exit and park at the Rugby Club, or as directed.

Legend:
YellowlineCoach Route
Red dotHeight restriction: 3.5m, 11’6”
Green dotPassenger drop off point, Trelissick Road
Blue lineRoute to rugby ground when road open
Pink lineRoute to rugby ground via Wheal Alfred Road when Foundry Hill closed.

4.6Safety & Security

4.6.1Duties of Safety Manager

Ensure that risk management plan is being adhered to
Liaise with police to ensure safety of marchers and staff
Contact medical services to ensure safety stations are in place
Ensure water and toilet facilities are available
Provide and staff lost children facility (day care centre?)

4.6.2Actions

St. John’s Ambulance
Mrs. Mitchell has been notified (7/8/06) and will allocated 3 or 4 vehicles. They may also request a desk at HQ and provide communications to their vehicles.
They will on station from 1500-2030 at the following sites:

ParadisePark Car Park
Passmore Edwards Institute
Recreation Ground

/ JB7/8
David Blackmore advised that they will staff the event at £80/vehicle + VAT / JB 9/8

4.7ParadisePark

4.7.1Duties of ParadisePark Manager

Provide mustering areas for marchers

4.8March Leader

4.8.1Duties of March Leader

Prior to the march brief the lead marchers and VIPs as to position and duties
Arrange the march so that bands and marchers are properly spaced.
Ensure lead marchers are in position for a timely start
When given the signal, start the march, set the pace and lead it to its destination
Guide VIPs to their positions at the end of the march.

4.8.2Music and Entertainment

HayleTown Band (Confirmed)
Hayle Samba Band (Yes, but confirm)
Camborne Band (Contacted 7/8, to confirm)
Camborne Youth Band (On holiday)
St. Stithians Band
St. Austell Band
Caledonian Pipes and Drums

4.8.3The Procession

HTC and dignitaries in the lead
Uniform: Black/White/Cornish Tartan. Those born in St. Michael’s to wear a yellow armband. Those treated at St. Michael’s to wear a red armband
Banners and posters (agree wording). Require banner for front of procession (press and video)

4.8.4Actions

Check on licensing for stationary bands

4.9Infrastructure, Signs & Facilities

4.9.1Duties of the Infrastructure Manager

Provide signs
Provide reflective vests
Provide public address equipment
Provide loud hailers
Prepare a dais for dignitary speeches

4.9.2Actions

David Mungles at Jewson will keep the palettes and wood used to construct a stage for Heylfest. Contact him to arrange delivery. / JB 8/8

4.10Headquarters Manager

4.10.1Duties of the Headquarters Manager

Prepare the Passmore Edwards Institute (PEI) for use as an operations base
Provide a press centre
Provide an operations room with maps, tables, chairs, boards, markers, stationery, etc. with positions for key managers, radio and phone operators, and police.
Liaise with radio supplier to install radio repeater
Provide table outside to solicit ‘contributions’. Manage and properly handle the contribution process.
Provide message board for marchers to see
Manage visitors to the HQ

4.11Penzance and West Coordinator

4.11.1Duties of the Penzance and West Coordinator

Assist with publicity
Locate bus collection points (with nearby parking) throughout the area
Act as a focal point for west of Hayle issues

5Prior Notifications

Packing station at Fraddam/Leedstown

6The March

6.1Timetable

0900 Command post opens
1000Key managers report for duty
1000Key manager briefing
1100 First marshals and radio operators report for duty
1100Key marshal briefing
1200 Marshals in position for early car arrivals
1300 Second marshals and radio operators report for duty
1300Marshal briefing
1400 Marshals in position at car parks, road junctions and key points
1430 Marshals in position at Trelissick Road
1500 Trelissick Road closure
1600 Marshals on Foundry Hill section
1615 VIPs arrive at St. Michael’s
1615Briefing for VIPs
1630 Foundry Hill Section closes
1630 VIPs form at start of march
1630 Marshals in position along route
1640 Speeches
1645 Disabled vehicles in Commercial Road car park
1700 Main road closed
1700 March commences
1800 Marshals at Trelissick Road clear the departure area as marchers leave
2030 Roads reopen
2030 Marshals assist with traffic leaving the car parks and the area
2030 Cleanup of car parks and other areas
2030Collect road signs

7Miscellaneous

7.1High Tide Times

Wednesday 23 AugustFull moon
Saturday 26 August07301943
Sunday27 August07592011

8Event Planning

8.1Banners

8.2Songs/Chants

9Post-March Actions

9.1Press Releases/Photographs

9.2Letters to Key Bodies

9.3Thank You Letters

10Timetable

???Marshals to meet with HHML
Friday 25thAfternoon: Pick up radios from Gould Electronics
Saturday 26thTraining for key marshals and managers
Monday 28thTidy up, return borrowed items, litter pick

11Budget

11.1Already Committed

Campaign stationery £56.78
Postage £82.00
Yellow banners £141.00
Radio hire £500.00

11.2Expected Expenditure

Safety vests
St. John’s Ambulance
Toilets
Water
Room hire
Printing

12Appendix

12.1Material List

Loud hailers
Safety vests
Banners
Remote signage
Sound system at start
Sound system at VIP stage
Sound system at Recreation Ground
Handouts for follow-up action

12.2Action List

Call Dennis to book PEI
Bernie re Café
Town Cafes
Houses on route, esp. Trelissick
Write request for contributions letter to Hayle businesses
Write to Chamber of Commerce for contributions
PDC re cleanup (Mike Toms)
Any handouts to ask people to take their litter home
Notify residents
Contact HHML re South Quay, allowing cars, moving rocks to allow buses

12.3Notes

Command and press centre at PEI.
Book large room for tables, maps, communications.
Wireless networking available.
Lost children at PEI. Arrange for someone to look after them.
Security/Safety
Thank you notes and presentations afterwards

20060809 hospital march plan.doc1