MARKETING COORDINATOR

Marketing Department

Work Status: / Regular, Full-Time / Payroll Type: / Non-Exempt
Location of Job: / Davies Symphony Hall
San Francisco, CA / Hourly Rate: / Commensurate with experience
Schedule: / Monday – Friday, some weekends / Regular Hours: / 9:00am – 5:00pm, some evenings
Reports To: / Marketing Director / Supervisory: / No

“The orchestra was on fire last night!”

“Such an extraordinary experience!”

“Thank you for all of the beauty you have brought to the world!”

- SF SYMPHONY PATRONS on SOCIAL MEDIA

The San Francisco Symphony, one of America's most forward-looking arts organizations, presents over 220 concerts each year, creates leading edge media initiatives such as Keeping Score on PBS television and its own Grammy-winning record label SFS Media, and serves its community with one of the most extensive education and community programs of any orchestra in the country. Led by its innovative Music Director Michael Tilson Thomas, the SFS continues to set the highest possible standard for excellence in orchestral performance and to shape the cultural life of the Bay Area.

JOB SUMMARY

The Marketing Coordinator will provide ongoing support in all areas of the marketing department for the San Francisco Symphony. The Coordinator supports the development and execution of marketing campaigns through promotions, media partnerships, events, college student campaigns, and other activities. Working with an8-member Marketing team, this position reports to the Associate Marketing Director and works collaboratively with them across multiple departments including Creative Services, Box Office/Patron Services, PR/Communications, Operations, Volunteer Council, and Development divisions.

RESPONSIBILITIES

SALES CAMPAIGN EXECUTION AND REPORTING

  • Assist with preparation of marketing decks, recaps, and reporting on an ongoing basis
  • Collaborate closely with Creative Services Project Managersto communicate campaign strategy androute advertising buys
  • Organize, monitor, and track all discounted, promotional and comp ticket sales through various channels; investigate new outlets to increase ticket sales
  • Prepare strategic creative briefs, generate and distribute sales reports, and ROI analysis
  • Basic CRM knowledge to assist in audience segmentation for promotional emails and direct mail
  • Gather key metrics to track email and display ad performance

OUTREACH AND EVENT PLANNING

  • Research and develop marketing partnershipsto explore new ideas and events that foster sales and grow new audiences
  • Coordinate, execute, and attend special promotional events including receptions and other on and off-site events such as free concerts, outdoor concerts, and tabling activities
  • Coordinate distribution of promotional materials in support of all San Francisco Symphony marketing activities

OTHER

  • Proofread all marketing materials
  • Regularly attend San Francisco Symphony concerts and events as necessary
  • Process invoices and aid in budget reconciliation
  • Other duties as assigned

QUALIFICATIONS

  • Bachelor’s degree in Marketing or Advertising, or equivalent experience
  • 1-3 years related experience in B to C marketing, promotions or trade shows
  • Dedicated to and passionate about the arts. Knowledge of orchestra music is a plus
  • Superior capability managing details spanning multiple projects simultaneously. Demonstrated grace under pressure and ability to be flexible
  • Ability to develop effective working relationships with cross-departmental members of Symphony organization
  • Should have an interest, knowledge and passion for marketing, social media, and digital advertising
  • Basic understanding of CRM and web analytics data
  • Experience with MS Officeand/or databases, specifically Tessitura, a plus
  • Exceptional communication, organizational, and time-management skills – able to frequently re-prioritize, evolve techniques and solutions as needed in a fast-paced and dynamic environment.
  • Creative thinker and problem-solver
  • Sense of humor, positive can-do attitude are desirable assets
  • Able to work occasional overtime, nights and weekendsas needed

APPLICATION INSTRUCTIONS

To apply, please visit our website at Under the About Us tab, go to the Careers and Auditions page and click on “View administrative job listings.” Search for this job and click on “Apply for this Position” to submit your resume, cover letter, and application.

ORGANIZATIONAL PROFILE

The San Francisco Symphony, under Music Director Michael Tilson Thomas, is one of the country’s leading orchestras. Some 220 concerts each year reach an audience of more than 600,000, while national and international broadcasts, heard on more than 215 radio stations, reach millions more. The Symphony has its own recording label, SFS Media, and its recordings have won some of the world’s highest honors. Its multimedia initiative, Keeping Score, has reached over six million people with television and radio broadcasts, DVDs, and an interactive website. The Orchestra tours extensively throughout Europe, Asia, and the United States, and its outstanding artistic reputation enables it to attract the world’s finest guest artists and conductors to Davies Symphony Hall. More than 70,000 young people are served each year by the Symphony’s numerous education programs, including its internationally renowned Youth Orchestra and Adventures in Music (AIM), which reaches every 1st through 5th grader in San Francisco’s public schools. The organization is led by President Sakurako Fisher and Executive Director Brent Assink.

The San Francisco Symphony’s mission is to set the highest possible standard for excellence in musical performance at home and around the world; enrich, serve, and shape cultural life throughout the spectrum of Bay Area communities; and maintain financial stability and gain public recognition as a means of ensuring its ability to fulfill its mission.

The San Francisco Symphony is an Equal Opportunity Employer.

Rev 5/16/17