Services/Tender Type / Eg.Coaching Services Provider (Club Coach), Club Manager, Programs Manager
Club / <club name>
Location / <location> (Council area)
Date/Terms / Commencing <date> for a x-year term (negotiable)
About our Tennis Club/Centre
Club Description and Features
  • Describe and sell your facility features eg. no of courts/hours available for coaching per week, surface type, lighting, clubhouse, storage, office, amenities plus any awards etc
  • Management type eg. committee or professional
  • Location, demographics, population and current membership stats and information
  • Current partnerships eg. schools, community groups, relevant sponsors etc.
  • Status of current/previous coaching program – no. coaching participants, nights/sessions per week
  • Service provider reports to Coach Liaison/s <insert title, name>

Club Vision and Goals/Objectives
  • Club vision (what is your club aiming to be)
  • Club goals in next 3-5 years (what is your club aiming to achieve, include tangible targets) eg. registered player target, churn rate decrease, community, culture, financial, facility developments etc.

What we are looking for in a Provider/Coach
Overview of what the club is looking for in a club coach or the services provider to deliver…
  • Provide a brief high level summary of key roles and responsibilities eg. programs, administration, promotion, partnerships etc.
  • Outline a handful of the most important behaviours and personal attributes of the provider/business (and its team) you are looking for
  • Outline a few types of skills, qualification and experience levels you are desiring

Service Deliverables
Key Responsibilities and Objectives / Goals / Targets
1 / Deliver a well-structured and operated coaching business:
  • Sessions on offer for most ages, abilities and affordable
  • Player pathways available and well communicated
  • Delivering quality sessions and services that keep players and parents coming back term after term.
/
  • Show a clear participation pathway and cases of progression of players coming through it
  • Positive feedback from parents and coaching participants on coaching services

2 / Grow coaching participant numbers:
  • Introducing new players to coaching programs
  • Retaining players in coaching programs
/
  • Increase in total coaching participant numbers
  • Contribute to club’s players/membership goal

3 / Drive new participation through promotions and community partnerships:
  • Actively promote coaching services and club playing opportunities to students, family and friends of students, club members and the local community.
  • Partner with local primary and secondary schools
  • Assist with club promotions and events
/
  • School and community partnerships, sponsors
  • Club promo events such as club open days in partnership with/support from club committee

4 / Assist in development and operation of club competition play opportunities:
  • Provide internal competition or squads to groom coaching participants for competition play
  • Convert and put forward coaching participants into district competition/s
  • Assist in formation and selection of senior and juniorcompetition of teams in partnership with club committee
  • Delivery of club championships or tournament style events
/
  • Establish at least 1 internal competition and/or squad groups
  • New teams and players to district competition/s
  • Tournament/events supported by club committee

5 / Deliver strong communication, relationships and customer service with stakeholders:
  • Attend club committee meetings and/or provide reports on coaching services
  • Build a positive relationship and good communication with Coach Liaison/s and relevant committee members
  • Coach communicates well with coaching participants and their parents and community stakeholders, delivering good customer service and reliability.
/
  • Attend committee meetings per year and provide reports to committee on coaching services
  • Positive feedback from parents, coaching participants and other key stakeholders on coaching services (Annual online survey)

6 / Committed to delivering progressive and industry leading programs and services as well as ongoing professional development and compliance to Tennis Australia Coaching Standards. /
  • Signed up annually to Tennis Australia Coach Membership
  • Upgrading to and delivering key and relevant Tennis Australia programs: ANZ Hot Shots (Coaching, Match Play, Schools) and Fitbit Cardio Tennis etc
  • Coaching provider staff attending relevant Tennis Victoria and Tennis Australia workshops, forums, meetings

7 / Undertake Additional Services on behalf of the club (if applicable):
  • Eg. administration, competition and tournament delivery, facility maintenance
/
  • TBC

How to Apply

If the above is a good match for you and your business, we would like to see you apply. To apply for our services provider tender at <club name>, please provide a:

  • Copy of your coaching business’CV
  • Short proposal or cover letter addressing the service deliverables above

Send applications (in PDF format) to:

name>, <position> via email to <email>

Closing date: <date>

For queries, further information or to arrange a club visit, please contact <name> on <mobile no> or visit <club website>