Let's Talk Central User Survey
Let's Talk Central is the name for Central Bedfordshire Council's online engagement with residents. Let's Talk Central includes www.letstalkcentral.com which is a discussion website and this is supported with a facebook page and twitter.
Please take a few minutes to complete the following questions. Your answers will help us to understand the profile of the people we are talking to through Let's talk Central and how we can improve in the future.
1. / Do you follow us on facebook or twitter?
q / Yes, I follow you on facebook www.facebook.com/letstalkcentral
q / Yes, I follow you on twitter @letstalkcentral
q / Yes, I follow you on both
q / No
2. / Have you ever visited www.letstalkcentral.com?
q / Yes
q / No
3. / How did you first find out about www.letstalkcentral.com or Let's Talk Central on facebook or twitter?
q / Posters, flyers or other promotional material
q / News Central magazine
q / Council website
q / Other facebook or twitter sites or a friends recommendation
q / Let's Talk Central / Central Bedfordshire Council made contact with me
q / Other
Please specify / ______
4. / How often do you visit www.letstalkcentral.com?
q / About once a week or more often
q / About once every few weeks
q / About once a month
q / Less often than once a month
q / Only visited once
5. / Do you visit www.letstalkcentral.com unprompted or because you are prompted to? (please tick all that apply)
q / I visit www.letstalkcentral.com when prompted by facebook or twitter about something interesting
q / I visit www.letstalkcentral.com when promoted by officers, flyers or other marketing material
q / I visit www.letstalkcentral.com without prompting by anyone else
6. / Have you ever left a comment on www.letstalkcentral.com?
q / Yes
q / No
7. / If not, why not?
______
8. / How far do you agree or disgree with the following statements about www.letstalkcentral.com, facebook or twitter?
Strongly agree / Agree / Neither agree or disagree / Disagree / Strongly disagree
Let's Talk Central is a useful way for me to keep up to date with Council news, information and decisions / q / q / q / q / q
Let's Talk Central helps me to get in touch with the Council / q / q / q / q / q
Let's Talk Central enables me to give my views on Council decisions / q / q / q / q / q
Let's Talk Central enables me to see what others are saying about local issues / q / q / q / q / q
9. / From the following types of information, what would you like to see more of on www.lettalkcentral.com, facebbok or twitter? (please tick all that apply)
q / Alerts or updates about changes to local services (i.e. school closures, bin collections or bus services)
q / Promoting local community events (i.e. summer fetes, firework displays, Christmas celebrations)
q / News and updates about Council services (i.e. press releases and key decsions)
q / Alerts about consultations and how to have your say
q / Opportunities to discuss local issues with other people
q / Information about how to contact the Council (i.e. report a pot hole or missed bin collection or how to contact your local Councillor)
q / Promoting Council events (i.e. recycling swap shops, talent shows, information days, parenting events, job fairs)
10. / How do you think we could improve www.letstalkcentral.com?
______
11. / How do you think we could improve our facebook page or twitter?
______
12. / Are you male or female?
q / Male / q / Female
13. / What is your age group?
q / Under 18 yrs / q / 18-24 yrs / q / 25-34 yrs / q / 35-44 yrs / q / 45-54 yrs / q / 55-64 yrs / q / 65-74 yrs / q / 75+ yrs
14. / Do you consider yourself to be disabled?
Under the Disability Discrimination Act 1995 a person is considered to have a disability if he/she has a physical or mental impairment which has a sustained and long-term adverse effect on his/her ability to carry out normal day to day activities.
q / Yes / q / No
15. / To which of these groups do you consider you belong?
q / White British
q / Black or Black British
q / Asian or Asian British
q / Mixed
q / Chinese
q / Other
Please specify / ______
16. / Please provide your home postcode (this information will only be used to map where our followers are located) / ______
Thank you for completing this survey, please click on "submit" to send your answers
Data Protection Act 1998
Please note that your personal details supplied on this form will be held and/or computerised by Central Bedfordshire Council for the purpose of evaluating Let's Talk Central. The information collected may be disclosed to officers and members of the Council and its’ partners involved in this consultation. Summarised information from the forms may be published, but no individual details will be disclosed under these circumstances. Your personal details will be safeguarded and will not be divulged to any other individuals or organisations for any other purposes.