CHAPTER 5
You Are HereChapter 5 builds on Chapters 1 - 4 as it explores three strategic decisions that impact the revenue, conversion, and expenditure processes. In Chapter 5 we study the process of determining the selling price and the process of determining the compensation package offered to employees. / Key Points
There are four primary influences on selling price.
- Customers
 - Competitors
 - Legal and social forces
 - Cost
 
- Pure competition
 - Monopolistic competition
 - Oligopoly
 - Monopoly
 
- Penetration pricing
 - Skimming pricing
 - Life-cycle pricing
 - Target pricing
 
- Piece-rate pay
 - Commissions
 - Hourly pay
 - Salary
 - Bonuses—contingent compensation
 
- Federal income taxes
 - State and local income taxes
 - Social security taxes
 
- Pension contributions
 - Charitable contributions
 - Health and life insurance contributions
 
CHAPTER 5 DISCUSSION OUTLINE
What are the Primary Influences on Selling Price? 
• Customers—
- customers want high quality and service at a reasonable price
 - Must understand customers and respond to their needs
 - Price increase, demand decreases
 - Price decrease, demand increases
 
• These trends can be affected by
- loyalty and unwillingness to substitute (ex: coffee)
 - staple vs. luxury item (hamburger vs steak)
 - Perceived high quality and service (Toyota vs Ford)
 
• Competitor—
- Depending on the competitiveness of the market, competitors may influence the selling price
 - Must monitor and learn from them
 
• Pure competition
- Market determines selling price
 - Individual company is price taker (ex: agriculture industry)
 
• Monopolistic competition
- Market influences selling price
 - Individual companies influence selling price through advertising (ex: airlines, computers, athletic wear)
 
• Legal and social forces—
- there are legal restrictions and social influences on selling price
 - Must monitor changes and learn from them
 - Monopoly (ex: utility companies)
 
• One company controls market and selling price
• Government approves price changes
- Oligopoly (ex: oil companies)
 
• Very few companies control selling price
• Government monitors selling prices
- Price fixing
 - Price gouging
 
• Cost—
- In the long run, the selling price set by a company must cover all its costs and provide a sufficient return to the owners
 - Must control costs and eliminate non-value added activities
 
• Markup - what is added to cost of product to ensure profit
• Selling margin = selling price - cost
• Selling margin % = selling margin/selling price
How does the External Market Influence Selling Prices?
• Pure competition
• Monopolistic competition
• Oligopoly
• Monopoly
What is the Difference between Penetration Pricing and Predatory Pricing?
• Penetration pricing
- Setting a lower initial selling price to entice customers to try the product/service
 - Legal
 
• Predatory pricing
- Setting a low initial selling price (usually below cost) to drive out the competition
 - Then raise prices once they control the market
 - Illegal
 
What is the Difference between Skimming Pricing and Price Gouging?
• Skimming pricing
- Setting higher initial selling prices due to uniqueness of product
 - Appeals to customers who want to be the first to own the product and are willing to pay more
 - Later when novelty wears off, lowers the price
 - Legal
 
• Gouging
- Setting high price due to unusual increase in demand (gas prices on 9/11)
 - Illegal
 
What is the difference between life cycle pricing and target pricing?
- Life cycle pricing—setting a selling price that can be maintained over the life cycle of the product by first determining cost, then adding a markup to determine selling price
 - Target pricing—setting a selling price that can be maintained over the life cycle of the product by first determining the selling price, then subtracting a required return to determine the target cost
 
What are the reasons commonly given for maintaining inventory?
- To meet customer demand
 - To smooth production scheduling
 - To take advantage of quantity discounts
 - To hedge against anticipated price increases
 
What are the reasons commonly given for not maintaining inventory?
- Significant costs are incurred to hold inventory
 - Having inventory allows a company to “hide” its internal process problems because on hand inventory can be used to cover up for defects
 
What are the differences among piece-rate, commission, hourly, salary, and bonus compensation?
- Piece-rate—pay based on the number of items completed
 - Commission—pay based on the number of items sold
 - Hourly—pay based on the number of hours worked
 - Salary—pay based on a period of time
 - Bonus—pay based on some future event
 
What is the difference between gross pay and net pay?
- Gross pay—total amount earned
 - Net pay—total amount received—gross pay less voluntary and involuntary withholdings
 
What other fringe benefits do companies provide and why do they provide them?
- Health and life insurance—to protect employees
 - Paid leave—to provide employees with time off
 
- Why? Because it is cheaper to provide the benefits than to pay the employees to provide these opportunities for themselves; internal control
 
Chapter 5 Notes f091
