Text only versionAHEAD 2017

Learners and Physicians with Disabilities: Accessibility, Action, and Inclusion in Medical Education

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Learners and Physicians with Disabilities:
Accessibility, Action, and Inclusion in Medical Education

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LISA M. MEEKS, PHD

UNIVERSITY OF MICHIGAN

MEDICAL SCHOOL

NEERA R. JAIN, MS, CRC

UNIVERSITY OF AUCKLAND

FACULTY OF EDUCATION & SOCIAL WORK

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1. WHAT WE KNEW

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ACROSS SCHOOLS

Inconsistent policies and procedures

Inconsistent support

Lack of ADA understanding

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AD/HD 33.7%
Learning 21.5%
Psychological 20%
Chronic Health 13.1%
Visual 3%
Mobility 2.5%
Deaf or hard of hearing 2.2%
Other functional 3.9%
Overall 2.7% (0-12%)

Meeks & Herzer, 2016

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DRIVERS

Rights of STUDENTS

Benefit to PATIENTS

Near PEER learning

UNIVERSITY process

Image description: Black and white photo of a smiling young, white, male doctor. The camera angle is at his eye level. He wears scrubs and has a stethoscope around his neck. He is sitting and looking up at several doctors who stand, slightly out of frame wearing white coats.

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2.WHAT WE DID

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RESEARCH QUESTION

What are the lived experiences of students, trainees, and practicing physicians with disabilities through training?

Barriers

Supports

Recommendations

Image description: A young Latina woman sits at a table in front of a microphone. She is wearing glasses and has a chunky necklace and long wavy hair. Her hands are gesturing upwards and she is smiling.

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METHODOLOGY

Modified grounded theory

Semi-structured interviews

Open coding

Themes: Barriers, Supports, Recommendations

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3.WHO PARTICIPATED

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47 participants

17 Men

40 Women

17 Students, 15 Medical Residents, 15 Physicians

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Pie Graph depicting the number of participants who reported various types of disability:

Mobility: 10

DHOH: 9

ADHD: 8

Learning: 5

Chronic Health: 4

Psychological: 3

Visual: 2

Co-occurring

Psychological: 14
Learning disability: 5

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4.WHAT WE FOUND

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STRUCTURAL BARRIERS

Disability Services

Appropriate accommodations

Access to health and wellness support

Technical Standards

Access to accommodations for the USMLE

Access to community and support

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Disability Services

Knowledge

Collaboration

Clear policies

Nuance: Clinic & AT

Image description: Image of a young man with spiky hair wearing glasses. He is smiling and holding a sign above his head that reads: Today a #CreightonGrad tomorrow a #DeafDoctor

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“I remember citing the ADA and I was like, ‘I have a 504 plan,’ and she said, ‘What's the ADA?’ I thought, ‘How do you work in the disability office when you don't know what the ADA is?’ I felt like I gave up on that office immediately.”

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Access to Health & Wellness

Cost, distance, & time

Confidentiality

Image description: A young woman sits at a table in front of a microphone. Her hair is pulled back and she is gesturing with her hands. Behind her is a projection of live captioning.

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“[The mental health outpatient services] are on the same floor as one of the main rotations for all 3rd and 4th year medical students. . . I think the breaking point for me in terms of not wanting to go there for services was sitting in the waiting room and [a classmate] thought it was okay to just sit in the waiting room with me and try to have a conversation.”

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Technical Standards

Unnecessary organic TS

Lack of ADA compliance

Impact of bias of confusing language

Image description: A diverse group of people wearing white coats surround a patient on a table. Some are using stethoscopes and some have placed their hands on the patient’s body.

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“I was very concerned about disclosing any disabilities, or that I had accommodations for testing always, and that I did things a little bit differently. . . I know that many schools are very strict about the technical standards . . . there should be a disclaimer saying, ‘We have accommodations,’ or something, but there [were] no schools that put that [guidance about disability accommodations] in their program out there.”

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USMLE

Unnecessary wait time

Lack of communication

Time commitment

Lack of guidance

DS Knowledge

Image description: White text on a black background with an image of a crown at the top, reads: “Keep calm study really hard and get 278 USMLE Step 1-3”

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“I spent so much time on [my Step 1 personal statement] . . . The whole document at the end, I think it was 130 pages of documentation. . .The process is so involved. It actively detracts from. . . your ability to progress through school. If you’re dealing with disabilities, things are already harder for you. . . In addition to it, you have a whole 130 pages to write and collate and put together and organize, and send forth, etc. You’re putting yourself at an even greater disadvantage. Forget the disability. It’s like a double disability. I had a very negative experience.”

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Effect of Culture and Climate

Role of program climate

Impact of attitude on lived experience

Knowledge of disability

Role of interpersonal relationships

Impact of supportive administration

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“In most hospitals, there's a lot of talk and people will find out [about the disability], but you are just hoping to prove yourself enough that they can say, ‘Okay, well, she's very smart. She's very good with patients. She knows her stuff. She works well. We don't care if she has whatever.’ It almost feels like you have to prove yourself extra to get to that point where people accept you.”

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Attitudinal Barriers

Stigma

Disclosure

Clinicalized culture

Twice as good

Peers

Specialties

Image description: Image of a young white man wearing a suit and tie and glasses. He holds his left hand up to emphasize a point.

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Stigma in admissions

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Needing to be twice as good

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SUPPORTS

Program culture

Mentors

Knowledge of disability

Supportive administration

Appropriate accommodations

Shared experiences

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Program Culture

Climate

Attitudes

Evaluation of supports

Reputation

Image description: A young, white woman wearing glasses with long brown hair sits behind a microphone. Her left hand is pointing towards the ceiling. She sits in front of a projected PowerPoint slide on which we can read the words “importance of self care and a supportive team”

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“The admissions dean, the dean who interviewed me . . . she is a big reason why I loved [the school] right away. Her attitude about everything and really the whole admissions office, their whole attitude…Everybody was just very supportive, and very much, ‘Whatever we have to do to help you, we’ll do and it’s not a big deal.’ I think it was a part of it…the attitude about the disability, and it wasn’t a big deal to anybody…in the program.”

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Mentors

Physicians

Peers

Medical school personnel

Image description: Image of Dr. Philip Zazove examining a patient. He wears a shirt, tie, and white coat, and his stethoscope is seen around his neck withsmall stuffed animals clipped to it. He is pointing an opthalmascope towards the patient, whose back is to us.

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“I was advised by a number of people that medicine was a very unreasonable occupation for me… I sought out a network and tried to find other people like myself that were successful in their careers… it was helpful to me to see people who were succeeding. I started to think more seriously about medicine…I started shadowing patients to see if it was doable and reached out to other deaf doctors. Phillip Zazove was one, I read his book, When the phone rings my bed shakes and reached out to him early on.”

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Knowledge of Disability

Admissions

Open dialogue

In support roles

Image description: A doctor using a standing wheelchair wearing a surgical mask and cap is seen in the process of donning a surgical gown with assistance from two people who are also wearing scrubs and other protective surgical gear.

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“Applying for a career in medicine—especially surgery—with an [apparent] disability, it’s obviously a part of the discussion. It’s obviously something that’s going to come up. And if it doesn’t come up, then it almost feels that—that the whole process is disingenuous. There are places I would go where people were obviously trying to dance around the issue and would have wanted to ask about it, but didn’t ask about it. And that, to me, does both of us a disservice, because I know it’s there, you know it’s there, and you might as well talk about it. . .”

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Supportive Administration

From the top down

Positive interactions with DS

Image description: Image of Dr. Christopher Moreland wearing a white coat, shirt and tie. He stands in front of a white board and he is gesturing towards it.

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“[The DS provider] was just so kind and welcoming, and he made it easy. He was so nice, so cheery, even in his email, and just welcoming. I had to fill out a one-page form or something, that was it. I was like really? Are you sure? I had to forward him whatever documents I had. There weren't even requirements for which documents. He asked what accommodations did I think I needed, and there was no question of my motives.”

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Knowledge and Support of DSPs

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Appropriate Accommodations

Innovative & effective

Simple solutions

Ease of access

Knowledge of clinical accommodations & medicine

Meaningful access

Image description: Image of a ThinkLabs amplified stethoscope

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“There was no question in either of our minds, I was not going to be an anesthesiologist…but he set out, and spent the entire rotation, trying to give me the richest experience possible. It was amazing. Before they had all those monitors, the anesthesiologists all wore a little earplug with a tube down to basically a stethoscope that they would tape on to the patient's chest. They would just listen to them breathe and listen to their heartbeat throughout the whole surgery…. He dug one of those things up and it's like this is how we used to do it. You do it this way.”

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Shared Experiences

A network

Student organizations

Image descriptions: two young women wearing glasses and dresses are smiling, mid-conversation. One is taller and leaning against a podium. The other is shorter and has one hand on her hip, the other rests on the podium.

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“One thing that I was talking about last week with the Dean for Diversity and Inclusion was how there is a lack of a national organization for students with disabilities, similar to how there are for underrepresented groups in medicine. . . We thought that would be something to explore to try to normalize the culture a bit more, towards including people with disabilities.”

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4.WHERE TO FROM HERE?

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Training the next generation of DSPs in health science

Image description: a group of 26 people stand holding copies of the book “The guide to assisting students with disabilities: Equal access in health science and professional education”

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Amplifying student voices

Image description: A group of 6 young men and women sit at a long table with microphones in front of them. A sign language interpreter is seated with them, interpreting the conversation. Projected above their heads is a PowerPoint slide titled “Physical and sensory disabilities in the clinic: A panel discussion”

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INSTITUTIONS

Culture

Program assessment

Training

Disability in diversity

DS Providers

Image description: close up image of a stack of books with a stethoscope draped over them.

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With thanks to:

RESEARCH TEAM

Stacy C. Jones, Harvard Medical School
Mijiza M. Sanchez, EdD, Stanford University School of Medicine
Alice Wong, MS University of California, San Francisco

FUNDERS

Association of American Medical Colleges

UCSF School of Medicine

RESEARCH PARTICIPANTS

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Image credits:

CNN. (2015). [Untitled image of Philip Zazove]. Retrieved from:

Hearing and Vision Center. (n.d.). Retrieved from:

Hospitalist. (2014). [Untitled image of Christopher Moreland]. Retrieved from:

Kartushka. (2016). Keep calm…USMLE. Retrieved from:

Richards, E. (2014). [Untitled image of Chris McCullough]. Retrieved from:

[Untitled image of Michael Argenyi]. Retrieved from:

Various images and video material by University of Central Florida, College of Medicine (2017). Used with permission. Do not duplicate.

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