Jonathan Heller

3648 N. CALIFORNIA AVENUE, Unit G
CHICAGO, IL 60618

Phone Number: 312-343-8871


Technology Support Manager

  • 20 years’ experience in Information Technology, Management and Teaching

Work Experience

Technology Support Specialist

Porte Brown LLC
Elk Grove Village, IL

April 1988-June 2017

  • Oversee the daily performance of computer systems
  • Answer user inquiries regarding computer software or hardware operation to resolve problems
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades
  • Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software
  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Developing Objectives and Strategies
  • Communicating with Persons Outside Organization
  • Coaching and Developing Others
  • Experience with: Active directory software, Citrix Software, Desktop computers, Internet browser software, Microsoft Excel, Microsoft Office software, Microsoft PowerPoint, Microsoft Word, Notebook computers, Tax software

Education

Associate's Degree, Computer Science

Robert Morris
Chicago, IL

Licenses & Certifications

Microsoft Certified Technology Specialist - December 2008

Microsoft Certification for Mobility, and infrastructure

Honors & Awards

2014 Volunteer of the Year for Schaumburg Business Association

Honored to be awarded Volunteer of the year for Schaumburg Business Association for my involvement an support of the association.

2015 SBA Golf Chair

Chair of the Schaumburg Business Associations Golf Committee.

2014 SBA Golf Chair

Chair of the Schaumburg Business Associations Golf Committee.

Other Information

SBA Connections Networking Group Chair

I have been the chair of a non-compete networking group for the Schaumburg Business Association for the last 10 years. This is a leads group to create referrals and new business.

References

Jeffrey Smiejek, Partner

Porte Brown LLC

845 Oakton Street

Elk Grove Village, IL 60007

1-847-866-6800

1-847-956-1040

Genevra Knight, Partner

Porte Brown LLC

845 Oakton Street

Elk Grove Village, IL 60007

1-847-956-1040