Johnson & Johnson Philippines Supplier Guide

Johnson & Johnson Philippines Supplier Guide

I.Our Procure to Pay Process

The Procure to Pay process starts with the creation of Purchase Order and ends with the payment of invoice. Adherence to these procedures will facilitate on-time payment of your invoice and will support compliance to financial and Sarbanes-Oxley requirements.

II. SUPPLIER SET-UP AND SUPPLIER INFORMATION UPDATES

The initial step for supplier before they could proceed with any transaction with Johnson Johnson is the completion of their profile information. Supplier set-up, a one-time set-up in Aravo System, will be initiated by J&J and an e-mail will be sent to the supplier which includes the link to initial information set-up (Click the icon below for supplier set-up guide). Once set-up is complete a 10-digit vendor code will be provided to you. This 10-digit vendor code will be used across all Johnson & Johnson sectors.

*It is the supplier’s responsibility to communicate all changes or corrections to their information to Johnson & Johnson.

III. PROCUREMENT TO PAY PROCESS IN DETAIL

1. Purchase Order

Before providing any goods or services to Johnson & Johnson, please ensure that youhave a valid Purchase Order. Only Purchase Orders can be accepted as a form of commitment andare required prior to the generation of an invoice. All suppliers will receive the PO, in 82XXXXXXX numbering series, via e-mail thru the Ariba System. (Kindly see the link below for a sample of Johnson & Johnson PO).

2. Delivery For Goods/Services

If you are required to provide proof of delivery for any goods or services which have been deliveredor performed, please ensure these are communicated to your local business contact, prior to invoicegeneration, to ensure no delay is made to your payment.Johnson & Johnson reserves the right to reject any or all materials and services delivered which do not conform the PO description, specification and delivery date. Such rejected materials shall be returned at the supplier’s expense. A penalty of 1% of the total PO cost for every day delay in the agreed delivery date, capped to a maximum of 15% will be imposed.

3. Invoice Processing

Johnson & Johnson is strictly implementing no Invoice no Payment Policy and invoice should be submitted only after PO issuance. An invoice should have the following information Supplier information, Supplier TIN number, “Bill To”, “Remit To”, “Sold To’, Invoice/Credit Note Number, Invoice/Credit Note Date, PO Number (One PO number per invoice only),PO Line item number, description of goods/services, Unit of Measure used, Invoice Currency, Invoice Amount, VAT Amount and Total Value.For credit notes the corresponding invoices number and full description of the credit is also needed. Insufficiency of the information mentioned above will cause delay in payment. (Kindly see the link below for a sample of an indisputable invoice).

For the complete company name, address and TIN of the Bill to/Sold to details, please refer to link below.

Janssen / Medical / Consumer / ROHQ and GFS
Company Name / Janssen-Cilag, a division of Johnson and Johnson Philippines Inc. / Johnson & Johnson Medical, a division of Johnson and Johnson Philippines Inc. / Johnson and Johnson Philippines Inc. / Johnson and Johnson International Singapore PTE LTD.
Address / Edison Road, Bo. Ibayo, Paranaque City / Edison Road, Bo. Ibayo, Paranaque City / Edison Road, Bo. Ibayo, Paranaque City / Edison Road, Bo. Ibayo, Paranaque City
TIN / 000-409-474-000 / 000-409-474-000 / 000-409-474-000 / 239-624-260-000

All original invoices need to be submitted in an envelope and personally submitted to J&J Mailroom located near the security registration area, addressed to Johnson and Johnson – Global Financial Services (GFS). The working hour of the Mailroom is Monday to Friday, 7:30 am – 4:30 pm.

* There should be no discrepancy on quantity or price between the invoice and the PO (Invoice Mismatch).To resolve invoice mismatch refer to the link below.

4. Payment

The standard payment term for Johnson & Johnson is 60 days from the date of receipt of correct invoice. It is encouraged to use Electronic Fund Transfer (EFT) to reduce time it takes for the supplier to receive payments. In any case EFT is unavailable for the supplier then checks are available via Check Outsourcing Service (COS) on several releasing center or via check courier services if supplier is outside of COS Releasing Centers. (Kindly refer the below for the COS Release Center Locations).

*In exchange for the check, the COS center will be collecting the official receipts from the suppliers. For checks to be released, suppliers/supplier representatives should present 1 valid ID and sign on an acknowledgement receipt confirming collection of payment. Official Receipts should be completely filled-in to meet these minimum requirements: complete J&J company name, TIN, VAT sales, VAT amount and Withholding Tax (if applicable).Upon receipt of the check, the supplier/supplier representative should present a valid ID and signed authorization letter, including a valid ID from the actual payee and sign on an acknowledgement receipt confirming collection of payment.

To access payment status and history, please visit the AP Portal (Kindly refer below for registration and viewing details)

IV. RESPONSIBILITY STANDARDS FOR SUPPLIERS

Johnson & Johnson holds itself to high standards incorporated in Our Credo. With these we seek relationship with a supplier that shares the same principles and commitments with us. (Kindly refer below for the Johnson & Johnson Supplier Responsibility Standard).

V. USEFUL RESOURCES AND CONTACTS

Procurement is to be contacted for new or changes to supplier agreements, including a potential request to work via the ARIBA Network.

-For technical supplier queries regarding the purchase order, suppliers are to contact the ARIBA Helpdesk. Email ;

-For questions regarding invoice status & payments: suppliers are first to consult the AP Portal, otherwise AP Hotline Email :

-For questions regarding supplier setup or editing the vendor master data:

ARAVO helpdesk –

Toll free: 1800-8908-6472 (Globe users)

Toll free:1800-1441-0723 (PLDT & other users)

Press 1 for Ariba helpdesk; Press 2 for Accounts Payable Helpdesk; Press 3 for ARAVO helpdesk