Job title: Volunteer Fundraising Manager – Midlands & Anglia
Location: Home Based in Midlands (ideally Birmingham)
Department:Volunteer Fundraising
Reporting to:Senior Manager-Volunteer Fundraising
Direct reports:Volunteers and Supporters
Main purpose of role:
To manage volunteers within the local community to maximise financial contribution for, and raise awareness of fundraising, for the Muscular Dystrophy Campaign.
Responsibilities of the role include:
- Recruiting, managing, motivating and retaining volunteers in the Midlands & Angliafor the purpose of successfully running an events portfolio.
- Recruiting new Volunteers and Volunteer Committees to fundraise for the charity.
- Providing account management support to named Branches and affiliated groups for the purpose of fundraising.
- Actively engaging with volunteers, branches and supporters, spending the majority of time in the field.
- Project management of national development initiatives.
Main tasks and responsibilities
1. Volunteer Fundraising:
- To work with the Senior Manager of Volunteer Fundraising to develop and implement a volunteer fundraising strategy to build a sustainable volunteer fundraising network.
- Create an Area Volunteer Structure with compelling volunteering opportunities that will deliver the organisations key priorities.
- To identify the key skills and attributes required of volunteer fundraisers, and to recruit, manage, motivate and retain volunteer individuals, groups and committees.
- Ongoing management of volunteers including monitoring volunteer performance and identifying effective methods of motivation.
- Manage a network of warm/cold supporters across the area providing support with fundraising activities.
- To ensure that high-quality supporter relationship management is maintained for all volunteers and supporters and participants.
2. Branches and Committees
- To act as account manager to support named branches within the region providing:
- Point of contact for advice and support on fundraising matters
- Advice and guidance on fundraising activities
- Face-to-face contact as appropriate.
- To recruit an agreed number of new fundraising committees in the region during the financial year.
3. Business Planning and Operations
- Manage and deliver an agreed income and expenditure budget.
- Monitor income and expenditure variances and implement solutions to rectify them if appropriate.
- Write and deliver an annual Business Plan for the Fundraising Volunteer programme
- Ongoing usage of Raisers Edge database to support fundraising activity and to ensure a high level of service to our volunteers/supporters.
- Produce detailed, accurate and timely reports on performance against income and key targets.
- Work with Operations Managers to ensure all donations from region are banked and thanked.
- Work with colleagues across the organisation to maximise value of all opportunities.
- Project management of national development initiatives.
4. Initiative
- Initiative in maintaining good relationships with other staff within the charity to assist in joint working, strengthen communication, solve problems and to ensure that the Charity’s objectives are met.
- Initiative in maintaining a high level of sensitivity and tact when liaising directly with people affected by muscular dystrophy.
Values and behaviours
- A positive attitude and approach that reflect the charity’s values.
- To contribute to the development of the charity and the fundraising team.
- A commitment to and an understanding of disability issues, equal opportunities and diversity.
- To demonstrate role model behaviour at all times.
1 Education and qualifications
- Highly Educated
- Degree
2 Experience
- Experience in the development of volunteering, with excellent management and communication skills.
- Good experience of recruiting, managing and motivating volunteers
- Good event management
- Experience of working across an organisation
3 Personal qualities and knowledge
Committed, self motivated and hard working
/ EssentialHave a commitment to the Muscular Dystrophy Campaign’s Equal Opportunities policy and vision and values
/ EssentialPlanning - The ability to develop and implement clear and robust plans for self and others to follow.
/ Essential- Leadership - The ability to set instructions whilst empowering others to accomplish tasks. Demonstrates flexibility by adopting a management style to the given situation.
Organisational skills - The ability to manage own time and tasks effectively. Taking an approach that is results orientated and systematic making you personally effective in managing own workload complying with set (ie. in-house policies, legislations, etc).
/ Essential- Ownership and accountability - The ability to accept responsibility for own area of work, identifying critical elements and working in a pro-active/solution focused way to achieve.
- Team work - The ability to accept responsibility for own area of work, identifying critical elements and working in a pro-active/solution focused way to achieve.
- Communication - The ability to represent the Muscular Dystrophy Campaign effectively and professionally. Produces clear and effective communications appropriate to the audience, utilising the most appropriate channel and in keeping with brand guidelines.
Self Development - The ability to constantly challenge and improve self and others demonstrating ambition for self and charity to achieve goals.
/ Essential- Volunteers and supporters - The ability to work effectively with volunteers and supporters to deliver business goals. Recognises the value and contribution of volunteers and supporters – empowers others through provision of support, coaching and training.
Flexible and willing to work extra hours as necessary to accommodate busy work load.
/ EssentialIT literate including use of Raisers Edge (Microsoft Office preferable)
/ EssentialMust be able to drive and hold a full driving licence.
/ Essential4. Details
Hours – 35 per week
- Holidays – 25 days