Job Title: Delivery Officer

Job Title: Delivery Officer


Job title: Delivery officer

Department/Division: Delivery and Development

Reports to: Senior Everyday Walking Officer (interim)

Salary: £28,000 – 32,000

Grade: C*

Contract hours:Full-time (35 hours per week)

Temporary contract untilSept 30th 2015

*Ramblers is currently carrying out Job Evaluation and therefore reserves the right to change the salary of this role as a result of the outcome.

Main purpose of the job

As part of our plans to create a more coordinated experience for walkers, this role will facilitate stronger relationships between local health walk schemes and Ramblers groups across Great Britain.

By implementing an agreed framework, the post holder will ensure that:

  • the national health walk programmes, particularly those in England and Wales which the Ramblers also manages, remain suitable for their target audience by encouraging fitter walkers to progress onto more appropriate walks
  • participants in Ramblers group walks are encouraged to keep walking by stepping-down and joining a health walk as their individual needs dictate.

The post holder will:

  • play a central role in creating a pathway for people to become and stay more physically active, helping to address the current inactivity pandemic
  • help health walk schemes and Ramblers groups to appreciate their common goals of promoting walking
  • ensure that each health walk scheme is connected to an engaged Ramblers group
  • be innovative in helping health walk schemes and Ramblers groups to work together
  • strengthen the relationship that health walk schemes, and health walkers as individuals have with the Ramblers, and their appreciation of the wider benefits that the Ramblers delivers on behalf of walkers.

The post holder will deliver work in England and Wales, with some additional responsibility to coordinate work in Scotland.

Main areas of work

  1. Practical support

- Delivering training, advice, webinars and workshops enabling Ramblers groups and health walks schemes to work better together

- Maintaining and distributing toolkits and resources

- Handling enquiries from health walk scheme coordinators and Ramblers group volunteers

- Supporting people to use the resources

- Troubleshooting and supporting groups to resolve problems

- Directly supporting the establishment of new groups where they are required

  1. Championing and communications

- Championing the Ramblers as a home for former health walkers

- Working with local volunteers to implement new initiatives, resolve issues, capture and share best practice and promote the benefits of the initiative

- With communications colleagues, implementing a communications plan to support the work, including news stories, case studies and webinars

- Working with Ramblers volunteer-run Areas to facilitate ownership of new groups and health walk-related activities

  1. Monitoring, planning and prioritising

- Managing the programme to achieve agreed outcomes and targets

- Auditing groups and schemes and participation, keeping up to date records

- Logging issues and complaints

- Reporting on progress and performance

- With managers and other staff, identifying gaps and priorities

  1. Coordination

- Working with Ramblers Scotland colleagues to ensure the consistent implementation of the agreed project framework in Scotland

- Ensuring that the project framework is maintained and updated so it reflects the Ramblers’ emerging supporter journey, working with the Engagement Manager

- Organising, participating in, and following up regular review and implementation meetings with colleagues across the organisation

  1. General responsibilities

- Undertaking other duties as may reasonably be required of the post holder by the Ramblers

Key internal relationships

  • Delivery manager
  • Development manager
  • Walking for Health programme manager
  • Walking for Health regional development team
  • Walking for Health and Ramblers communications staff
  • Let’s Walk Cymru development officer
  • Volunteer support and development officer
  • Group development officer
  • Led walks officer
  • Engagement manager
  • Head of recruitment and retention
  • Games legacy adviser
  • Ramblers volunteers


Job title: Delivery officer


  1. A proven track record in managing and working with volunteers
  2. Experience of delivering training and support
  3. Experience of successfully managing projects or programmes
  4. Experience of delivering positive change
  5. Ability to develop strong, collaborative relationships
  6. Excellent verbal and written communication skills with demonstrable attention to detail and the needs of different audiences
  7. Ability to analyse data and present reports
  8. Ability to travel and to spend evenings and weekends away from home


  1. Experience of an organisation with a root and branch structure
  2. Interest in/knowledge of walking/physical activity/public health
  3. Welsh speaking

This job description is subject to review in the light of the developing organisation and in consultation with the job-holder.

Date: 30/04/14

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