VOLUNTEER MANAGEMENT 101

JOB DESCRIPTION TIPS, TEMPLATE AND RESOURCES

Tips to Creating a Job Description

  1. List Tasks. Make a list of all the major tasks you do on a regular basis (aim for 8-15)
  • Keep the major tasks brief and to the point.
  1. Develop Task Statements. Put Tasks in a results oriented format. This is easier to do if you list them with the word “by” and then how you the task will be done.

Example:

  • Welcomes visitors and staff by greeting people in person and answering or referring inquiries;
  • Maintains business office inventory and equipment by checking stock, anticipating needed supplies, placing and ordering supplies.
  • Responds to media inquiries by planning responses, providing information, editing copy.
  1. Categorize Tasks. Put the tasks in order of importance. The most important tasks should be first.Determine which can be done by a volunteer by evaluating:

VOLUNTEER MANAGEMENT 101

JOB DESCRIPTION TIPS, TEMPLATE AND RESOURCES

training needed

time management

supervision

risks/sensitivity of task

VOLUNTEER MANAGEMENT 101

JOB DESCRIPTION TIPS, TEMPLATE AND RESOURCES

  1. Format Job Description
  • Primary Work Functions (1-2 sentences describing the position)
  • Job Duties and Responsibilities: Task Statements
  • Internal/External Contact (will contact be primarily with internal staff or community contacts.)
  • Work Requirements
  • Education, computer skills, be specific
  • Experience
  • Number of years
  • Specific Skills and Abilities
  • Must be detail oriented
  • Excellent verbal and written and proof reading ability
  • Excellent follow-through etc.

Volunteer Position Description Template

Position Title

Location

Purpose

Key Responsibilities

/
  • [BULLET THESE]

Relationships

Qualifications

Training

/
  • [BULLET THESE]

Appointed by

Reports to or Partners with

Length of Appointment

Time Commitment

Development

Opportunities

Resources for Volunteer Management

Websites

  • I use this one the most there is a section on Volunteer Management Training called Everyone Ready that is very useful
  • – Posting volunteer opportunities and resources.
  • – Posting volunteer opportunities, direct recruitment and resources.
  • – Volunteer statistics and source for volunteer hour $ amounts.
  • For Certification in Volunteer Administration (CVA)
  • - Commission on Volunteerism and Community Service
  • – National resource for connecting interests with orgs, offering training and Volunteer management resources.

Books

  • For Certified Volunteer Administration (CVA) studies - Volunteer Administration: Professional Practice by the Council for Certification in Volunteer Administration
  • From the Top Down: The Executive Role in Volunteer Program Success by Susan Ellis
  • Keeping Volunteers: A guide to Retention by Steve McCurley and Rick Lynch