JOB DESCRIPTION: Sales & Marketing Administrative Assistant

Name: / location: Cairns
Commencement: / Department: S&M
Supervisor: S&M managers /

QCWA: Grade 3

Supervises: N/A

Aims and Objectives

  1. To provide administration support to the Sales and the Marketing team as required through efficient and timely delivery of administrative services including intermediate computer skills and assisting with marketing and promotional activities.
  1. To achieve and maintain the highest level of customer satisfaction through friendly, helpful and efficient services at all times.
  1. Be aware of Quicksilver Group aims and objectives and strive to achieve these at all times.

Duties and Responsibilities

  1. Report to work in time, well groomed, wearing a clean and neatly pressed uniform, name badge and dressed in accordance with the Company Uniform Policy.
  1. Provide administration assistance and support to the Sales and Marketing Team in particular the Marketing section.This may include database entry, preparation of quotation documents, agent website administration, ensuring product data sheets are kept up to date, preparation of prize sponsorship vouchers and letters.
  1. Under the guidance of the Marketing Brand Manager assist with preparing basic branded collateral (with InDesign) and Powerpoint presentations for sales team requirements.
  1. Assist with proofing print and online material and ensure accuracy of product content.
  1. Assist with projects including; product film and photo shoots, signage installations.
  1. Ability to assist with company events which may include occasional weekend or evening work such as the annual Green Island Ocean Swim.
  1. Undertake day-to-day requirements including filing, database entry, ordering and collection of poster and display material, register of industry giveaways/merchandise and general office support.
  1. Contribute to the sales activities of the department by responding to brochure and promotional materials requests in an accurate and timely manner, ensuring further follow-up is referred on to the appropriate team manager.
  1. Responsible for ensuring the administration requirements are undertaken efficiently, effectively, professionally and with an eye for detail and self-correction.
  1. Provide friendly and effective backup service to all department employees offering assistance as required.
  1. Maintain the professional integrity of the Sales Office by ensuring confidentiality and discretion is used, as and when required.
  1. Contribute to the team effort by achieving high standards and working co-operatively with team members, other staff and crew
  1. Ensure one’s own behavior at all times abides by the company Code of Conduct as contained in the Policies and Procedures of the Company.
  1. Attend Department and Company meetings or training courses as required.
  1. Perform any other duties as requested by Management due to business requirements, within the scope of your expertise and training.

Essential Key Personal Attributes:

  • Exceptional customer service skills
  • Proficient in computer competency: Word, Excel, Powerpoint.
  • Current driver’s license
  • Good writing and communication skills
  • Confidentiality
  • Punctual, efficient and courteous at all times with agents and other staff.

Desirable Computer Skills:

  • Graphic Design programs InDesign, Photoshop, Adobe Illustrator in Mac environment.

Workplace Health & Safety Policy

Be aware of obligations under the Workplace Health and Safety Act, and maintain a safe workplace. Report hazards to the Workplace Health and Safety Committee. In the event of any accident complete an Accident Report Form and forward to the Administration Manager/Assistant.

Anti-Discrimination, Sexual Harassment Policies

In all day-to-day dealings with managers, supervisors and staff, be aware of the anti-discrimination, sexual harassment and general employment policies of the company, as contained in the Employee Handbook. Report any incidents that may violate these policies to your Supervisor or the Administration Manager/Assistant.

Divulging of Company Information

The company requires that you will not (either during or after your employment) without the Company’s consent in writing, divulge any information concerning the Company’s dealings, transactions or affairs which may come to your knowledge during or in the course of your employment with the Company.

I have reviewed the above and certify that the foregoing information is correct and complete and describes my job as I understand it.

Employee’s Name:

Employee’s Signature:

Date: