Job Description: Receptionist with Midday Supervisor Responsibilities

Role Overview

Cygnus Academies Trust is a family. As a family we nurture, challenge and support our schools to be the best that we can be. Everyone in our family is our responsibility and we will know everyone well. We will provide the tools to enable children and teachers to flourish. We will value how unique every individual and every school is within our family.

Cygnus Academies Trust opened on 1st February 2016 andcurrently has two schools within the Trust. Manor Community Primary School and Nursery based in Swanscombe, Kent (Near Bluewater) with 667 pupils on roll and Westgate Primary School based in Dartford, Kent which has 226 pupils on roll.

Job Description: Receptionist with Midday Supervisor Responsibilities

School: / Manor Community Primary School
Grade: / Kent Range 3
Responsible to: / School Business Manager

Hours:Monday – Friday 7.30 am – 11.45 am (Reception)

Monday – Friday 12.10pm – 13.15 pm (MDS)

Receptionist - Purpose of the Job:

To provide a friendly, efficient reception service to support the smooth operation of the school.

Receptionist - Key duties and responsibilities:

Provide a friendly, efficient and professional reception service – greeting visitors, staff, pupils and supply teachers and ensure they sign in/out in accordance with school procedures.
Answer gate bell as and when required.
Answer enquiries received in person/by phone or via emails – responding to queries/relaying messages and acting on instructions as needed and referring where appropriate.
Organise and use Teacher 2 Parents text, email and parent evening bookings.
Ensure monies received for dinner/clubs/trips are recorded and passed to the relevant person. To liaise with parents about outstanding monies.
Provide a secretarial and administrative service as required to the Head of School and other staff, keeping the school diary, making arrangements and carrying out general office duties including word processing/data entry/filing and photocopying as required to support the efficient operation of the school.
Maintain supplies for photocopiers.
Record and post all outgoing mail and received/open and distribute all incoming mail and deliveries including taking post to the Post Office for recorded/special deliveries.
Update SIMS data base as and when required
Deal with emergency issues in the absence of office colleagues to ensure the smooth running of the school office is maintained.
Administration of Medical and Dental Screening visits
Organise and manage the photographing of individuals and classes of children on an annual basis and the subsequent purchasing of photos.
Administer medicines and first aid to pupils to ensure their welfare at school.
Liase with afternoon receptionist and ensure a smooth handover of queries and information.
Being aware of and complying with policies and procedures relating to Child Protection, Health and Safety, security, confidentiality and data protection, reporting all concerns to the School Business Manager.
Any other reasonable requests as directed by the School Business Manager
Person Specification:Receptionist / MDS
The following outlines the criteria for this post. Applicants who have a disability and who meet the criteria will be shortlisted.
Applicants should describe in their application how they meet these criteria.
Receptionist/MDS / Essential / Desirable / Evidenced in
Qualifications
GCSE English or equivalent / x / Application
Certificate required
GCSE Maths or equivalent / x / Application
Certificate required
Other recognised qualifications in the field of office workeg School Administration, Foundation Certificate / x / Application
Certificate required
Microsoft Office suite (Word and Excel) / x / Application
Interview
First Aid qualified / x / Application
Certificate required
Knowledge and Skills
A high level of computer literacy / x / Application
Interview
A high level of personal and professional organisation : manage own time and prioritise their workload appropriately / x / Application
Interview
References
The ability to use their own initiative and take on responsibility when required / x / Application
Interview
References
The ability to listen to, understand, interpret and follow instructions / x / Application
Interview
Excellent communication skills; face-to-face, phone and email / x / Application
Interview
Excellent interpersonal skills with adults and children: being able to listen, establish a rapport/relationship and understand needs / x / Application
Interview
A keenness to use and develop new skills and abilities and participate on training courses when appropriate / x / Application
Interview
Commitment to support colleagues through effective teamwork and the ability to work as part of a team as well as being able to complete own workload. / x / Application
Interview
Flexibility and the ability to manage change / x / Application
Interview
The ability to meet deadlines under pressure / x / Application
Interview
Knowledge of SIMS / x / Application
Experience
Working within a school setting / x / Application
Interview
References
Proven administration experience / x / Application
Interview
References
Personal Attributes
Attention to detail in work tasks / x / Application
Interview
Self-confidence and self-motivation / x / Application
Interview
A robust sense of humour / x / Application
Interview
Ability to remain calm and work well under pressure / x / Application
Interview
Must be able to work as part of a team / x / Application
Interview
MDS - Purpose of the Job:
Supervise the pupils during the mealtime period to minimise any disruption, ensure their wellbeing and maintain their safety.
MDS - Key duties and responsibilities:

Put out tables (where applicable), and set with cutlery and beakers in time for the mealtime period to ensure there are sufficient settings for the number of pupils eating that day.

Ensure pupils enter the dining room in a safe and orderly fashion and behave appropriately when queuing for their meal in order to maintain safety and wellbeing of all pupils.

Ensure pupils eating meals are seated in an orderly fashion to maintain safety and wellbeing of the pupils.

Where applicable prepare hot or cold meals based on agreed menus, clean and tidy equipment at the end of each session.

Assist the pupils, as necessary, during the meal break to ensure their wellbeing. This may include providing them with a drink, helping with spillages, cutting up food and caring for pupils’ personal needs. This will depend on the type of school.

Ensure plates, etc., are cleared from tables in an appropriate mannerto maintain a clean and tidy environment and to free up space for any further sittings where applicable.

Ensure once meals are finished that the dining area is wiped down, etc., and is left in a clean and tidy manner to maintain a clean and tidy environment.

Assist in collecting pupils from collection point and escort to hall/classroom or patrol and supervise school areas used by the pupils at mealtimes, to ensure safety and appropriate behaviour is observed, as applicable.

Operate, where applicable, a first aid service, during the mealtime to deal with any accidents that occur safely and quickly.

BENEFITS

An ambitious, successful and vibrant place to work

Children who are bright, confident and eager to learn

A supportive working culture that focuses on positive learning behaviour and high expectations for all children

A Senior Leadership Team that is committed to nurturing all staff members enabling them to achieve future ambitions

Bicycle purchase loans

Childcare vouchers

Staff Care Services – Counselling and Support line

Retail and Travel discounts

Reduced rate gym membership

Excellent Professional Development Opportunities

We will consider any reasonable adjustments under the terms of the Disability Discrimination Act (195), to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post.

How to Apply:

Applications must comprise all of the following:

A completed application form

Equality and Diversity Monitoring form (this will not be used to assess your application)

Please submit to:-Application forms to We welcome candidates to visit our schools, please contact the School Business Manager on 01322 383314 to arrange a visit.

BLANK PAGE

IDENTITY VERIFICATION & APPLICANT MONITORING FORM

CYGNUS ACADEMIES TRUST

MANOR COMMUNITY PRIMARY SCHOOL AND WESTGATE PRIMARY SCHOOL

1.Identity Verification – COMPULSORY

This information will not be used as part of the selection process and will not be disclosed to the selection panel. It is, however, necessary to enable the school to verify your identify and SO comply with the statutory DfES guidance - ‘Safeguarding Children: Safer Recruitment in Education’.

Forename(s): / Surname:
Previous name(s):
Title: / Gender:
Date of Birth: / Place of Birth:
National Insurance Number:
Position Applied for:

2.Applicant Monitoring – VOLUNTARY

Cygnus Academies Trust is committed to a policy of equality in employment; to help us monitor the effectiveness of this policy, it would be helpful if you could complete the following sections. This information will not be used as part of the selection process and will not be disclosed to the selection panel.

Ethnic Origin

Please tick from the list below the box which best describes your ethnic group:

White
Mixed Race
Asian or Asian British
Black or Black British
Chinese
Other

Interview Arrangements

Are you registered as disabled?YES / NO

Would you require any special arrangement if called for interviewYES / NO

If yes, please specify:

Vacancy Monitoring

Where or how did you hear about this position?