Job Code: 71313 MGR-US SECURITY

Title:MGR-US SECURITY

Posting Title:Northeast Regional Security Manager (Loss Prevention)

Job Description

The Northeast Regional Security Manager is a part of the McDonald's Corporation U.S Security team.

The Regional Security Manager will support the Zone Security Director and U.S. Senior Security Director in providing a vision, strategy and a security framework for the organization to achieve desired results. In addition, the Regional Security Manager will lead the execution and implementation of security plans and programs which protect people, brand, profit, and assets in support of the achievement of regional, zone and company business objectives.

In this role, the Regional Security Manager effectively partners with zone and regional security professionals to oversee the management of security - loss prevention for company owned (McOpCo) restaurants, regional and zone offices along with providing security and loss prevention consulting services to owner/operator restaurants.

Responsibilities

Program Development and Execution:

  • Oversee the integration of company and corporate security policies and procedures into McDonald's USA's development, operations, training, communications and measurement systems.
  • Partner with corporate, company, zone and regional management, insurance and legal professionals to help develop and track the effectiveness of security programs.

Measurement & Analysis:

  • Help develop and execute proactive measurement systems to identify needs, assess performance and make sound business decisions relative to security priorities.
  • Proactively anticipate and recognize major performance trends, regulatory developments or activities which could adversely impact people, brand and assets of McDonalds USA.
  • Measure the effectiveness of risk reduction measures which are implemented to eliminate or minimize identified threats.
  • Utilize systems and measures to track and assess the status or impact of projects and programs.

Incident Management:

  • Help develop and enhance incident and crisis response protocols.
  • Develop and lead crisis response teams and follow-up on critical incidents.
  • Proactively communicate critical developments and sensitive issues to appropriate personnel.
  • Serve as a member of the regional incident response teams.

Consulting:

  • Serve as the security subject matter expert to assigned region and zone.
  • Consult with corporate, zone and regional leadership and other support departments on security management needs and solutions.
  • Consult with owner operators regarding available resources to address their security issues and concerns.
  • Provide consulting and assistance for conventions, meetings and special events in areas of responsibility or as assigned.
  • Focus on the customers' (internal and external) needs and work with them to achieve results that benefit the System.
  • Create internal customer-focused awareness and training to establish a secure environment.

Planning & Communication:

  • Partner with zone and regional teams to develop timely and effective plans to identify, budget and communicate key initiatives.
  • Ensure current security policies and programs are formally communicated to McOpCo (company owned stores) and as appropriate, owner operators.
  • Tailor the style of communication to the situation and/or audience.
  • Translate security policies and procedures into terms others can understand and apply.

People Leadership & Development:

  • Partner with regional, zone, company and corporate personnel and teams to maximize teamwork and results.
  • Identify and implement professional development opportunities and programs.
  • Develop and maintain effective working relationships external professional associations and regulatory groups to remain current on issues and advancements in the security field.

Minimum Requirements

  • This position requires an individual to have a broad base of security knowledge, and the ability to identify and analyze security issues and trends.
  • 7+ years of Multi-unit Security and or Loss Prevention experience.
  • A Bachelor’s degree in Criminal Justice or related field.
  • Ability to influence non security personnel and business partners in the implementation of security programs at the Regional and Zone level.
  • Solid organizational, analytical and problem-solving skills with the ability to gather and critically evaluate information.
  • Ability to prepare written documents that clearly and concisely identify issues presented and their proposed resolutions.
  • Firmly committed to support the company’s Code of Conduct, compliance, enforcement, and values.
  • Willing to continuously develop oneself to stay relevant to new security practices & technologies and to emerging business trends to improve professional effectiveness and career growth.
  • Bilingual in Spanish (English primary), desired but not required.