IT2 – Dell Marketing, L.P. Ordering Guide

ORDERING GUIDE

for

Dell Marketing, L.P.

SSG BLANKET PURCHASE

AGREEMENT (BPA)

#F01620-01-A-8005

for

Desktops, Laptops, and Servers

Version Control Page

Version 1.0 - Initial Issue.

Version 1.1 - Corrections to DD Form 350.

ORDERING GUIDE

This BPA has been competed and meets the Competition in Contracting Act (CICA) requirements for a competitive award.

  1. GENERAL. Blanket Purchase Agreement (BPA) #F01620-01-A-8005 was issued to Dell Marketing L.P. under GSA contract (GS-35F-4076D) on 15 December 2000. This guide is provided to assist in ordering and administration at decentralized locations and to provide basic terms of the BPA. The BPA is managed by the SSG Program Office, HQ SSG/ITH, who maintains awareness of market conditions to ensure this BPA continues to deliver the highest quality products at the best possible price!
  1. TERM OF BPA. This BPA will be in effect for two years from the date ordering is authorized in writing by the SSG/PKS Contracting Officer (CO) provided the BPA holders GSA FSS contract remains in effect (this BPA will be reviewed annually from the time of agreement.) Depending on prevailing policy and performance of the BPA holder, the Government reserves the right to modify the BPA to allow for a bilateral extension of 12-months, provided the BPA holders GSA FSS contract remains in effect. The total length of this agreement will not exceed 36 months. HQ SSG reserves the right to discontinue and replace this BPA at any time, when deemed necessary.

3. AUTHORIZED BPA USERS. All Department of Defense (DoD); and other entities authorized to place orders using a GSA schedule when authorized by the SSG/PKS Contracting Officer in writing; this includes contractors when authorized under FAR Subpart 51.100.

4. ORDERS

  • MINIMUM ORDER LIMITATIONS: None.
  • SURCHARGE FEE: The BPA Contract Usage Fee (surcharge fee) has been included in the price of each line item; therefore, NO SURCHARGE COLLECTION WORKSHEET (SSM Form 1000) IS REQUIRED!
  • ORDERING METHODS: Orders are placed directly with the BPA holder IAW published ordering procedures (reference FAR 16.5, AFFARS 16.505, etc). Orders can be placed via Electronic Data Interchange (EDI), paper or facsimile, SF 1449, or by telephone using the Government Wide Credit Card. These options are subject to your local policy. In addition to the use of the Government Wide Credit Card, organizations may place orders subject to invoice and payment through Government Paying Offices. The BPA holder has a World Wide Web (www) page for information and ordering ( The Government Wide Credit Card is the preferred method of placing orders and its use is strongly encouraged.
  • SF 1449 ORDERS: For all orders placed via SF 1449, place:

-GSA contract Number " GS-35F-4076D " in Block 2.

-Insert an "8" in position ten of the PIIN in Block 4 (example FXXXXX-01-F-800X). (This is a 13 digit block in award system allowing you to manually assign a number producing an "F" number. Do not allow award system to assign an automated number producing a "FA" number)

-Applicable BPA number F01620-01-A-8005 in block 20.

-Ordering offices within DOD shall assign contract accounting classification reference numbers (ACRNs) to the accounting and appropriation data in accordance with DFARS 204.7107.

  • For orders less than $25,000, insure SF 1449 clearly references “FAR 52.213-1 FAST PAYMENT PROCEDURES” (Note: Your SF 1449 orders may experience delays if this reference is not on your order).
  • SPOT PRICING FOR ORDERS EXCEEDING $50,000, contact HQ SSG/ITH and/or the HQ SSG/PKS Contracting Officer. We may be able to negotiate further discounts from the BPA holder on your behalf. Normal response time is 24 hours.
  • Open Market Micro-purchases are allowed on this BPA in accordance with FAR Section 13.106-1. Micro-purchases are purchases which do not exceed $2,500. Total Open Market Purchases on a single order shall be limited to $2,500 UNLESS the warranted contracting officer placing the order has duly considered and complied with all Federal Acquisition Regulation (FAR) requirements (including its supplements and local policy) regarding competition of open-market items above the $2,500 threshold.

5. PROCEDURES:

  • Awarding Orders: Since this BPA was competed in accordance with FAR Sub Part 8.4, Contracting Officers are NOT required to obtain competition when placing orders against this BPA in accordance SAF/AQC guidance. Ordering offices should review other SSG BPAs to obtain best value and request quotes for quantity purchases. This does not include open-market items above the $2,500 threshold as discussed above. In accordance with SAF/AQC Policy Memo 98-C-07 dated 1 May 98, the following is required:
  1. Each order will comply with applicable regulations or requirements of the product or service being ordered. Examples of this are Y2000 compliance requirements, Defense Information Infrastructure Common Operating Environment, and appropriate surveillance planning.
  1. Address organizational socio-economic goals (small, small disadvantaged, and woman-owned businesses) in your ordering documentation. Organizations shall consider small business participation.
  1. Maximize the use of the Government Wide Credit Card in accordance with the thresholds established by local/agency procedures.

d. Orders shall be signed by a Contracting Officer using a SF 1449. (See Para 4 above when Open Market items are included)

  • FEDERAL PROCUREMENT DATA SYSTEM (FPDS) REQUIREMENTS: FPDS requirements (e.g. DD 350 and DD 1057 reporting) will be met IAW FAR Part 4. Orders under $25,000 shall be included in DD 1057 (Summary of Actions Form) by contracting activities using this BPA (Note: this data is automatically captured when DD 1449s are processed through the award system; Government Wide Credit Card managers capture this data at the end of each payment period).
  • DD Form 350 Instructions are at Attachment 1.

6. ORDER DISTRIBUTION

  • Government Wide Credit Card orders: None.
  • SF 1449 ORDERS: Process SF 1449s through the servicing base contracting office.
  • The completed SF 1449 will be forwarded (fax or mail) to the contractor at the following address:

One Dell Way

Building RR8
Round Rock, Texas 78682

Fax number: 512-723-5985 or 1-800-926-7595

  • Also, a copy of the fully executed SF 1449 must be sent to your servicing DFAS center.
  1. DELIVERY
  • All deliveries are FOB destination.
  • Terms and conditions of the BPA and the GSA contract apply. A copy of the GSA contract and the BPA are available at Dell’s home page (
  • Delivery of products to both CONUS and OCONUS locations will normally be within 30 calendar days following receipt of a valid order. A valid delivery order is defined as an order that requires no modifications in order to process.
  • All 50 States including Alaska and Hawaii are considered CONUS and all other locations are OCONUS.
  • Upon entry of an order into Dell’s order management system, the individual placing the order shall be able to access order status through the website at Individual order status may be determined using either the individual buying activity’s Dell customer number, the purchase order number or the Dell order number. Status available includes Dell order date, production status, ship date, ship method, and air waybill information, if known. Buying activities needing assistance with using the Order Status may contact their Dell Sales Representative or Dell Customer Care at 1-800-727-1100, extension 66408.

The consignee (ordering organization) shall promptly notify the BPA holder whenever,

  • Products or supplies are not received by the required delivery date,
  • Products or supplies are damaged in transit, or
  • Purchases do not conform to the specifications of the order, excluding approved substitutions.

Unless extenuating circumstances exist, the notification should be made not later than 30 days after delivery.

8. WARRANTY

  1. All systems shall carry a three (3) year worldwide on-site warranty with type and response times as follows:

(1) Next Business Day within the 48 contiguous United States, the District of Columbia, Alaska (Anchorage, Fairbanks and Juneau only), Hawaii (Honolulu only), and Puerto Rico (San Juan only).

(2) Outside the above areas within two (2) to three (3) business days.

b. Extended warranties must be ordered at the time of the original equipment purchased under this BPA.

9. PAYMENT

The Defense Finance Accounting Service supporting the ordering office will make payment for SF 1449 orders.

  • The BPA holder will submit the invoice for payment to DFAS using FAST PAY procedures for SF 1449 orders under $25,000 and include a copy along with the product shipped to the customer.
  • Customers will sign the invoice/receiving report when it’s delivered and forward a copy to their servicing DFAS center.
  • For orders exceeding $25,000, the BPA holder will submit an invoice for payment to DFAS using normal procedures. The following remit to addresses apply:

FOR WIRES AND EFT:

Mellon Bank

3 Mellon Bank Center

Pittsburgh, PA 15259

Depositor Account Title:

Dell Marketing LP

Bank account # 032-7505

ABA # 043-000-261

Payment by check submit to:

Remit from States:Remit from States:

AK, AZ, AR, CA, CO, CT, AL, DE, FL, GA, GU, KY,

DC, HI, ID, IL, IN, IA, KS, MD, MN, NC, ND, OH, OR,

LA, ME, MA, MI, MS, MO, PA, PR, SC, SD, TN and VI.

MT, NE, NV, NH, NJ, NM,

NY, OK, RI, TX, UT, VT,

VA, WA WV,WI and WY

Dell Marketing LPDell Marketing LP

Dept. 0762Dept. AT 40194

PO Box 120001Atlanta, GA 31192-0194

Dallas, TX 75312-0762

10. POINTS OF CONTACT

For information or questions regarding ordering, order status, delivery, warranty or maintenance, contact the BPA holder at their homepage ( or call 1-800-727-1100 and select the appropriate option. If the BPA holder does not address your concerns, look at the SSG homepage at or contact HQ SSG/ITH program office listed below and we will attempt to resolve the issue.

  • HQ SSG points of contact (POC):

PROGRAM OFFICE / PROCURING CONTRACTING OFFICE
POC / Mr. Martin C. Toland, GS-12 / Ms. Kay Walker
Voice (DSN) / 596-1191 / 596-1781
Voice (Commercial) / (334) 416-1191 / (334) 416-1781
FAX (DSN) / 596-3262 / 596-4078
FAX (Commercial) / (334) 416-3262 / (334) 416-4078
Email / /
Mailing Address / HQ SSG/ITH
Bldg 884
501 East Moore Drive
MAFB-Gunter Annex, AL 36114-3014 / HQ SSG/PKS
Bldg. 884
501 East Moore Drive
MAFB-Gunter Annex, AL 36114
  • Dell Marketing, L.P. points of contacts (POC):

SALES MANAGER / ORDERING
POC / Mr. Jon Pollock / Mr. Marc Wilson
Voice / (512) 723-3860 / 800-727-1100 Ext. 45018
FAX / (800) 926-7595 / 800-926-7595
Email / /
Mailing Address / One Dell Way
Building RR8
Round Rock, Texas 78682 / One Dell Way
Building RR8
Round Rock, Texas 78682
ORDERING / ORDERING
POC / Mr. Marco Martinez / Mr. Michael Creel
Voice / 800-727-1100 Ext. 42737 / 800-727-1100 Ext. 61317
FAX / 800-926-7595 / 800-926-7595
Email / /
Mailing Address / One Dell Way
Building RR8
Round Rock, Texas 78682 / One Dell Way
Building RR8
Round Rock, Texas 78682
ORDERING / ORDERING
POC / Ms. Crystal Schmidt / Mr. Kevin Thornton
Voice / 800-727-1100 Ext. 61248 / 800-727-1100 Ext. 46425
FAX / 800-926-7595 / 800-926-7595
Email / /
Mailing Address / One Dell Way
Building RR8
Round Rock, Texas 78682 / One Dell Way
Building RR8
Round Rock, Texas 78682
ORDERING / ORDERING
POC / Mr. Mike Hewitt / Mr. Richard Brooke
Voice / 800-727-1100 Ext. 43476 / 800-727-1100 Ext. 44479
FAX / 800-926-7595 / 800-926-7595
Email / /
Mailing Address / One Dell Way
Building RR8
Round Rock, Texas 78682 / One Dell Way
Building RR8
Round Rock, Texas 78682
ORDERING / ORDERING
POC / Mr. Robert Wells / Mr. Chris Duncan
Voice / 800-727-1100 Ext. 62705 / 800-727-1100 Ext. 41622
FAX / 800-926-7595 / 800-926-7595
Email / /
Mailing Address / One Dell Way
Building RR8
Round Rock, Texas 78682 / One Dell Way
Building RR8
Round Rock, Texas 78682
ORDERING / ORDERING
POC / Mr. Greg Phillips / Mr. Jeff Randall
Voice / 800-727-1100 Ext. 41281 / 800-727-1100 Ext. 45566
FAX / 800-926-7595 / 800-926-7595
Email / /
Mailing Address / One Dell Way
Building RR8
Round Rock, Texas 78682 / One Dell Way
Building RR8
Round Rock, Texas 78682
If your base is not in the following list, please call 1-800-727-1100 press 1, then dial extension 61884. The Representative that answers will provide you with your Sales Representative name and extension.
Base / Sales
Representative / S.R. Extension
800-727-1100 / Account
Executive / Acct. Exec.
Number
Alabama: Maxwell AFB, AL (Other); Gunter AFB, SSG, Dannelly Field ANG; Sumpter-Smith ANG / Mike Creel / 61317 / Robert Pelache / 512-970-3147
Alaska: Eielson AFB; Elemendorf AFB; Kulis ANG; Anchorage: 176 Gp; Eilson: 168th LS / Robert Wells / 62705 / Robert Shumway / 303-926-5133
Arizona: Davis-Monthan AFB; Luke AFB; Sky Harbor ANG; Tucson Airport ANG: Fort Smith ANG / Marco Martinez / 42737 / Jon Pennington / 303-617-6080
Arkansas: Little Rock AFB / Crystal Schmidt / 61248 / Richard Hernandez / 210-867-6605
Azores: Lajes Field / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Belgium: Chievres / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
California: Beale AFB; Channel Islands ANG; Edwards AFB; Los Angeles AFB; March AFB; McClellan AFB (ALC); Onizuka Air Station; Travis AFB; Vandenberg AFB / Robert Wells / 62705 / Robert Shumway / 303-926-5133
Colorado: Peterson AFB; Air Reserve Personnel Center, Denver; Buckley ANG; Schreiver AFB, Air Force Academy / Marco Martinez / 42737 / Jon Pennington / 303-617-6080
Connecticut: HQ 102 Flghter GP ANG / Chris Duncan / 41622 / Paul Maas / 410-719-9650
Delaware: Dover AFB; New Castle Airport ANG / Chris Duncan / 41622 / Paul Maas / 410-719-9650
England: Raf Croughton / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
England: RAF Lakenheath; RAF Mildenhall, RAF Molesworth, Menwith Hill AB / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Florida: Eglin AFB; Hurlburt AFB (HQ AFSOC); Jacksonville ANG; Patrick AFB; Tyndall AFB, MacDill AFB (SOCOM/CENTCOM) / Mike Creel / 61317 / Robert Pelache / 512-970-3147
France: Istres AB / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Georgia: Dobbins AFRES/ANG; Moody AFB; Robins AFB (HQ AFRC); Travis Field ANG / Mike Creel / 61317 / Robert Pelache / 512-970-3147
Germany: Ramstein (USAFE) / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Germany: Sembach; Rhien Main; Spangdahlem AB / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Greenland: Thule AB / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Guam: Anderson AFB / Richard Brooke / 44479 / Shiva Hiremath / 808-942-9702
Hawaii: Bellows Air Station; Fort Ruger ANG / Richard Brooke / 44479 / Shiva Hiremath / 808-942-9702
Hawaii: Pacific Air Forces (PACAF), Hickam AFB / Richard Brooke / 44479 / Shiva Hiremath / 808-942-9702
Iceland: Keflavik / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Idaho: Gowen Field ANG; Mountain Home AFB; Capital Airport ANG; Greater Peoria ANG / Robert Wells / 62705 / Robert Shumway / 303-926-5133
Illinois: Scott AFB, IL (HQ AMC, Unified Commands: TRANSCOM); O'Hare IAP ANG: 126 ARW; Springfield: 183 FW (ANG) Capital Airport ANG; Greater Peoria ANG / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Indiana: Fort Wayne Int'l ANG; Grissom Air Reserve Base; Hulman Regional AP ANG; / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Iowa: Des Moines Int'l ANG; Sioux Gateway ANG; / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Italy: Aviano AB, San Vito AB / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Japan: Misawa AB; Yokota AB, Kadena AB / Richard Brooke / 44479 / Shiva Hiremath / 808-942-9702
Kansas: Forbes Field ANG; McConnell AFB; McConnell AFB: 184 FG/LS / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Kentucky: Standiford Field ANG / Mike Creel / 61317 / Robert Pelache / 512-970-3147
Kuwait: Al Jaber, Ali Al Salem / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Louisiana: Barksdale AFB; Hammond ANG; LA ANG, New Orleans / Crystal Schmidt / 61248 / Richard Hernandez / 210-867-6605
Maine: Bangor ANG; Martin State Airport ANG / Chris Duncan / 41622 / Paul Maas / 410-719-9650
Maryland: Andrews AFB; MD ANG, Baltimore: 175 Wing/104 FS; DCANG: 113 WG (Andrews AFB) / Chris Duncan / 41622 / Paul Maas / 410-719-9650
Massachusetts: Barnes ANG; Hanscom AFB; Otis ANG; Westover Air Reserve Base / Chris Duncan / 41622 / Paul Maas / 410-719-9650
Michigan: Battle Creek ANG; Phelps Collins ANG; Selfridge ANG / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Minnesota: Duluth Int'l Airport ANG; Minneapolis-SP IAP ANG / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Mississippi: Columbus AFB; Keesler AFB ;Allen Thompson Field ANG; Gulfport-Biloxi ANG; Key Field / Mike Creel / 61317 / Robert Pelache / 512-970-3147
Missouri: Whiteman AFB; St. Louis, MO ANG: 131 FW; St. Joseph, Rosecrans Airport: 139 AW/1 / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Montana: Great Falls ANG; Malmstrom AFB / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Nebraska: Offut AFB (STRATCOM); Lincoln ANG / Marco Martinez / 42737 / Jon Pennington / 303-617-6080
Nevada: Nellis AFB; Nevada ANG / Robert Wells / 62705 / Robert Shumway / 303-926-5133
New Hampshire: Pease ANG Base, Newington NH ANG: 157 LS / Chris Duncan / 41622 / Paul Maas / 410-719-9650
New Jersey: Atlantic City Int'l ANG; McGuire AFB, Egg Harbor: 177 FWGC / Chris Duncan / 41622 / Paul Maas / 410-719-9650
New Mexico: Cannon AFB; Holloman AFB; Kirtland AFB; NM ANG/ARNG / Marco Martinez / 42737 / Jon Pennington / 303-617-6080
New York: Francis S. Gabreski ANG; Hancock Field ANG; Niagra Falls Reserve Station; Rome Laboratory; Stewart ANG; Stratton ANG / Chris Duncan / 41622 / Paul Maas / 410-719-9650
North Carolina: Pope AFB; Seymour Johnson AFB; NCANG, Charlotte: 145 AG / Chris Duncan / 41622 / Paul Mass / 410-719-9650
North Dakota: Cavalier Air Station; Grand Forks AFB; Hector ANG; Minot AFB / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Ohio: Wright Patterson AFB, OH (HQ AFMC);Mansfield La+A19hm Airport ANG; Rickenbacker Airport ANG; Springfield-Beckley ANG; Toledo ANG; Youngstown-Warren ARS / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Okinawa: Kadena AB / Richard Brooke / 44479 / Shiva Hiremath / 808-942-9702
Oklahoma: Altus AFB; Tinker AFB; Tulsa Int'l ANG; Vance AFB; Will Rogers ANG / Crystal Schmidt / 61248 / Richard Hernandez / 210-867-6605
Oregon: Kingsley Field ANG; Portland ANG / Robert Wells / 62705 / Robert Shumway / 303-926-5133
Panama: Howard AFB / Marc Wilson / 45018 / Scott Gray / 808-942-9702
Pennsylvania: Philadelphia ANG; Pittsburgh ANG/AFRES; Wyoming Aerial Port AFRES / Chris Duncan / 41622 / Paul Mass / 410-719-9650
Puerto Rico: Puerto Rico ANG / Mike Creel / 61317 / Robert Pelache / 512-970-3147
Rhode Island: Quonset State Airport ANG, RI ANG, Kingstown: 143 AW / Chris Duncan / 41622 / Paul Maas / 410-719-9650
S. Korea: Osan AB; Kunsan AB / Richard Brooke / 44479 / Shiva Hiremath / 808-942-9702
Saudi Arabia: Prince Sultan, Al Kharj / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
South Carolina: Charleston AFB; McEntire ANG; Shaw AFB / Chris Duncan / 41622 / Paul Mass / 410-719-9650
South Dakota: Ellsworth AFB; Joe Foss Field ANG / Marco Martinez / 42737 / Jon Pennington / 303-617-6080
Spain: Moron / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Tennessee: Arnold AFB,McGhee Tysons ANG; Memphis Int'l ANG; Nashville ANG / Michael Creel / 61317 / Robert Pelache / 512-970-3147
Texas: Brooks AFB; Dyess AFB; Randolph AFB; Ellington Field ANG; Garland ANG; Goodfellow AFB; Lackland AFB; Laughlin AFB; Sheppard AFB; Kelly AFB; Kelly AFB: 149 FW; Houston, Ellington Field ANG: 147 F; Dallas, Hensley Field: 136 AW; AFNAF: San Antonio / Crystal Schmidt / 61248 / Richard Hernandez / 210-867-6605
Turkey: Incirlik AB / Marc Wilson / 45018 / Scott Gray / (49)1717-67-9289
Utah: Hill AFB; Salt Lake City ANG / Robert Wells / 62705 / Robert Shumway / 303-926-5133
Vermont: Burlington Int'l Airport ANG / Chris Duncan / 41622 / Paul Maas / 410-719-9650
Virginia: Langley AFB, VA (HQ ACC); HQ AF Audit: Arlington, VA; Air National Guard (ANG) at the ANG Readiness Center;Richmond Int'l Airport ANG; HQ ANG Crystal City, VA; Richmond Int'l Airport ANG: 192 FW / Chris Duncan / 41622 / Paul Maas / 410-719-9650
Washington DC: Pentagon (HQ Air Staff: AF Comm & Information; AF Acquisition); DC: Bolling AFB; SAM/AF; AF History Support Office; AF Personnel Operations Agency; AF Sutdies & Analysis Agency; AF Operations Group; 11 Wing: Legal Services Agency; AF Real Estate Agency; Medical OPS Agency / Chris Duncan / 41622 / Paul Maas / 410-719-9650
Washington: Fairchild AFB; Four Lakes ANG; McChord AFB / Robert Wells / 62705 / Robert Shumway / 303-926-5133
West Virginia: Shepherd Field ANG; Yeager Airport ANG; Martinsburg ANG: 167 AW / Chris Duncan / 41622 / Paul Maas / 410-719-9650
Wisconsin: General Billy Mitchell ANG; Truax ANG; Volk Field ANG / Greg Phillips / 41281 / Mitch Hanson / 651-765-9681
Wyoming: Wyoming ANG; Francis E. Warren AFB; Cheyenne Mountain / Marco Martinez / 42737 / Jon Pennington / 303-617-6080

DD FORM 350 INSTRUCTIONS-DELL

BLOCKDESCRIPTIONCONTENTS

PART B