David J Moro Page1

DAVID J. MORO

4372 Fieldstone Court Brunswick, OH 44212 440-785-4111

IT Manager / IT Director / Data Center Operations/Infrastructure Manager

Diverse, proven, hands-on manager with years of experience in 24/7 support to mission-critical operations and applications, adhering to SOX directivesusing effective processes and procedures that furnishedsuccessfulresults.Solid coordination, production,& implementationof new network facilities. Extraordinary problem-solving skills andknown to handle difficult and unpopular tasks.

David J Moro Page1

  • Data Center Operations/Migrations
  • Infrastructure and Facilities Management
  • Infrastructure Project Management
  • Employee professional growth productivity training
  • ITIL Principles and Processes
  • Six Sigma – Green Belt
  • Plant Floor Systems Integration
  • Data Conversions and Migrations
  • Linux/Unix Systems Administration
  • Windows Server and Network Support
  • SOX Coordinator/Liaison
  • Applications Implementations
  • In-depth knowledge of TIA-942 Standards

David J Moro Page1

PROFESSIONAL EXPERIENCE

RTI InfoTech, LLC Cleveland OH 08/2012– 02/2013

IT Manager

  • Spearheaded the inception and development of new IT department
  • Organized and facilitated Business Analysts and Developersthroughweb projects
  • Accountablefor IT budgets andTechnology Architectures

Beacon Hill Staffing GroupCleveland OH 12/2011 – 07/2012

Jones Day

Data Center Operations

  • Monitoredand reacted to critical system outages from global sites
  • Reported trends and frequencies of Data Center abnormalities
  • Assembled KPI for daily, weekly and monthly reporting
  • Upgraded internal documentation fordaily backup and audit procedures
  • Updated Data Center Planner per data center footprint
  • Installed/decommissioned – Servers, networks, SAN NAS

Aluminum Line Products Westlake OH 04/2011 – 10/2011

Business Analyst

  • Stabilizedand Improved sales and marketing reporting systems
  • Skillfully championed ERP (Axiom)from ground up
  • Mapped an upgraded path for both Progress database and Axiom
  • Convinced executive management to adopt Six-Sigma, Root Cause Analysis methodology

Contractor Consultant/VolunteerBrunswick OH 2009 – 2011

  • Contracted with Smart Source Inc. on server decommissions
  • Consulted with Ruth Samuels Financial to update disaster recovery/business continuity planning
  • Attended various seminars, webinars, and networking programs
  • Stayedcurrent and updated of latest IT developments and open positions in the market place
  • Supported IT groups around the country via online forums
  • Volunteered with local city groups and other citizenship programs

Ford Motor CompanyBrook Park, OH 1989 – 2009

Data CenterOperations, Infrastructure and Technical Services Manager

  • Provided 24/7 service support for multiple data center facilities
  • Specialized in VMS, HP-Unix, Windows Systems Administration, Active Directory, Cisco, VOIP, SAN & NAS
  • Responsible for Systems Life Cycle on servers, PC’s, printing and network devices, SAN, NAS, 2-way radio, telephone system and pager equipment
  • Administered physical security management to protect asset & intellectual property
  • Instituted emergency response procedures and led business continuity recovery plans
  • Developed standard operating procedures supporting key business objectives
  • Led SOX initiatives, data center mock-audits sustaining best-in-class culture
  • ITIL principle-mapping applied to IT departments’ strategic service guidelines
  • DownsizedTier I data center to lights out facility reducingoperating budget 8%
  • Directed cross-functional teams assigned to special-needs projects
  • Improved overall customer service and effectiveness measured via surveys and feed-back
  • Implemented preventative and operational maintenance procedures

Sr. IT Infrastructure Project Manager – New Engine Program

  • Collaborated with IT directors creating $5M budget
  • Managed procurement and disbursements to budget
  • Authorized state-of-the-art technologies reducing network budget 10%
  • Participated in monthly IT Strategic planning processes with cross-functional teams
  • Employed scorecardmethodology as high-level status reporting
  • Identified risks filtered through change management developing corrective action plans
  • Managed skilled laborers, contractors and technicians
  • Coordinated all network, applications and server-type installations in thedata center
  • Developed critical / non-critical application integration vision for training
  • Implemented Outbound Logistics System utilizing wireless RFid
  • Created safety net procedures and critical path analysis for PC controls

Sr. Systems Analyst

  • Managed plant floor applicationimplementation support
  • Produced training classes supporting plant floor systems applications
  • Crisis-managed a major network outage due to aging and obsolete equipment
  • Promoted to Infrastructure and Technical Services Manager

David N Myers UniversityCleveland, OH

Coursework in BS/BA