Melton Learning Hub & Voluntary Action Melton

Post Title / Project Manager – The Venue
Salary / Pay Scale 8, pay point £19,683 - £21,519. 3 year fixed term contract
Responsible to / Operations Manager
Performance management of / Project Assistants and Volunteers
Base / The Venue, inc, Melton Learning Hub, Voluntary Action Melton
Hours / 37 hours per week including evenings and weekends
Job Purpose
The Project Manager willbe responsible for implementing ‘The Venue’, a contemporary Young People’s Café providing a range of diversionary activities. The task is to utilise funding already secured to create and deliver a social facility (The Venue) which allows young people to socialise, develop new skills and lead positive lifestyles, encouraging independent living.
The Project Manager is responsible for ensuring that all deadlines and targets are successfully achieved. This includes, but is not limited to; creating the environment, recruitment, delivery of diversionary/educational activity andmonitoring impact and evaluation.
The Project Manager will prepare tasks and supervise two assistants and a host of volunteers. Importantly, they will prepare budgetsand analyze data in order to direct and control the outcome of this project.
The project manager must source additional funding, work closely with partner agencies and plan the sustainability of the project beyond its three year funded period.
Key Tasks and Activities:
Role Specific
  1. To oversee the project development of the Venue, ensuring that the initiative flourishes and all project outcomes are met.
In addition:
  1. To manage the development of a building to ensure it is fit for purpose
  2. To managetwo part time staff and volunteers, including supervision and appraisals, including the monitoring of their workloads and ensuring effective use of their time. Overseeing staff holidays/toil, checking and authorising staff expenses etc.
  3. To ensure the effective development, management and delivery of the Venue’s activities, educational courses, mentoring support and services.
  4. To ensure the project adheres to the business plan and funding requirements.
  5. Attend local partnership meetings as required by the operations manager.
  6. To work with young people and support their needs in accordance with the ethos of the organisation.
  7. To work collaboratively with partner agencies to ensure a joined up approach to young people’ services.
  8. To write and support funding bids.
  9. To lead on the monitoring and evaluation of the project.
  10. Ensure the correct policies and procedures are implemented and adhered to, this includes data protection, lone working, risk assessments and health and safety.
  11. If and when required, to adopt a hands on and problem solving approach to ensure the smooth running of day to day operations.
  12. To be a key holder and fire officer.
  13. To work in partnership with Me and My Learning to work towards sustainability beyond the initial three year funded period.
  14. To build a relationship with the funding providers.
  15. To deal with any relevant requests from management.
Once the environment for the Venue is established. Offering a service to young people will become paramount. This will include:
  1. Maximise revenue opportunities and minimise costs.
  2. Exceed young people’s expectations.
  3. Develop a culture of encouraging feedback and ensuring requests and feedback are responded to promptly and efficiently.
  4. Maintain and enhance relationships with suppliers.
  5. Develop, implant and support revenue generation initiatives.
  6. Manage sales and conversion.
  7. Create, deliver and measure promotional activities.
  8. Create, deliver and support a sales plan in conjunction with the project steering group and operations manager.
  9. Provide a clear handover during shift changes and ensure each shift has a handover and briefing.
  10. Develop menu changes and ensure staff and volunteers are aware of changes, encourage their input.
  11. Review and communicate financial information to assist in proactive and timely decision making.
  12. Manage monthly stock takes and review results.
  13. Develop and maintain control systems in order to meet or exceed food and beverage margins.
  14. Control costs without compromising standards.
  15. Forecast sales and budgets with particular attention to labour forecasting
  16. To ensure staff and volunteers work hygienically, productively and identify hazards, taking corrective action.
  17. Meet national requirements for food hygiene.

Person Specification

Essential (E) Desirable (D)

Education and Qualifications

  • To have achieved a qualification in English / literacy and mathematics / numeracy equivalent to at least a level 2 on the National Qualifications Framework. (E)
  • Educated to degree or college level (D)

Experience

  • Experience of project management (E)
  • Experience of working with young people (E)
  • Experience of working with clear guidelines, procedures and adhering to child protection (E)
  • Understanding of working with people with challenging behaviour / complex needs / disabilities. (E)
  • Ability to quickly establish relationships with young people. (E)
  • Experience of delivering presentations (E)
  • Experience of managing a budget (E)
  • Experience of meeting targets (D)
  • Experience of managing people or co-ordinating volunteers (D)

Knowledge, Skills and Abilities

  • Proactive approach to problem solving (E)
  • Be able to efficiently communicate both orally and written (E)
  • Be able to execute unassailable business and financial skills (E)
  • Strong understanding of youth (E)
  • Be able to successfully manage time, plans, activities and other related tasks (E)
  • Computer literate (Word, Excel, Outlook and internet) (E)
  • Ability to be a strong team player (E)
  • Be able to continuously meet targets and surpass expectations (E)
  • Knowledge of social media (D)

Personality and Social Skills

  • Mature and professional, yet fun-loving approach to young people. (E)
  • Ability to maintain confidentiality in the light of handling sensitive information (E)
  • Good communication and social skills, with a good sense of humour (E)
  • Ability to work flexibly with reference to time and location and meet deadlines (E)
  • Ability to cope with difficult interpersonal behaviour and language (E)

Other Factors

  • Full and current driving licence with use of a vehicle for work (D)
  • Willing to work evening and weekends (E)