In-house Sales Assignment
Purpose of the Assignment: Students must identify the role of the hotel front office with regard to promoting other hotel services and how the front office can improve sales and ultimately the hotel's bottom line.
Resource: Ch. 13 of Hotel Front Office Management
Answer the following questions in 200 to 300 words:
•What role does the hotel front office have in promoting other hotel services?
•Who would you include in a brainstorming session to address improving the point-of-sale office?
•What ideas do you have for improving the point of sale office?
•How can front office sales increase the hotel’s bottom line?
Motivation Theories Assignment
Writing Assignment:Motivation Theories(100 Points Possible)
Purpose of Assignment:This assignment relates common motivational theories to hotel employees to help increase the hotel's bottom line. Be sure to review the section of your text which covers various motivational theories. Also, you may consider employee motivation techniques as conversed within the Week 6 discussion. Of course, outside research on the discussed motivational theories is welcome. Be sure to reference all sources used.
Resources Required: Ch. 13 of Hotel Front Office Management
Write a 700-1,050 word paper addressing the content below.
Consider the following scenario: Your hotel front office has enthusiastic, motivated employees, but also has unenthusiastic, obstinate employees. You are concerned that the level of hospitality is suffering.
Format your Paper:
1) Title Page
2) Introductory Paragraph (defines the purpose of the paper)
3) Answer the following questions in the body of your paper based on the above scenario:
•What motivation theories would you apply as front office manager?
•Would you use the same application for everyone? Why or why not?
•What programs would you implement to continue to motivate your enthusiastic employees and increase motivation among your less-enthusiastic employees?
4) Incorporate a brief training strategy explaining that hospitality is the first priority. You can consider this to be a section of a training manual.
5) ConcludingParagraph:Wrap-up your strategies with a strong concluding paragraph - one that reviews the major points of your paper and perhaps provides a forward looking approach.
6) Reference Page: reference all sources used including the text
Format your paper consistent with APA guidelines. Include the following APA elements: Title Page, Introductory paragraph, in-text citations, headings, concluding paragraph, and APA reference page.
Post your paper as a MS Word attachment
Due Day 7
Grading Guide:Please feel free to use the Rubric (Grading Guide- below) as a checklist to ensure you have covered all aspects of this assignment.I will use the following form to grade this assignment.
Written Assignment Grading Form for Motivation Theories, Due in Week Seven
Content and Development70 Points / Points Earned
XX/70
Additional Comments:
All key elements of the assignment are covered in a substantive way.
•Students answer the questions and create training manuals.
•The paper is 700 to 1,050 words in length.
The content is comprehensive, accurate, and persuasive.
The paper develops a central theme or idea directed toward the appropriate audience.
The paper links theory to relevant examples and uses the vocabulary of the theory correctly.
Major points are stated clearly; are supported by specific details, examples, or analysis; and are organized logically.
The introduction provides sufficient background on the topic and previews major points.
The conclusion is logical, flows from the body of the paper, and reviews the major points.
Readability and Style
15 Points / Points Earned
XX/15
Additional Comments:
Paragraph transitions are present, logical, and maintain the flow throughout the paper.
The tone is appropriate to the content and assignment.
Sentences are complete, clear, and concise.
Sentences are well constructed, strong, and varied.
Sentence transitions are present and maintain the flow of thought.
Mechanics
15 Points / Points Earned
XX/15
Additional Comments:
The paper--including the title page, reference page, tables, and appendixes--follows APA formatting standards.
Citations of original works within the body of the paper follow APA standards.
The paper is laid out with effective use of headings, font styles, and white space (double-spaced)
Rules of grammar, usage, and punctuation are followed.
Spelling is correct.
Total
100 Points / Points Earned
XX/100
Overall Comments:
**Please Note:
Remember, the best way to back-up your managerial decisions, approaches, and developed strategies is with detail, specifics, and examples. I look forward to analyzing your strategic approaches as it relates to application of motivational theories at the front lines of the front office.
Have a question about APA? There is a sample APA paper posted in Week 1 for your review.
Please don't hesitate to contact me with any questions.