IIE Annual Conference & Expo 2009 – Applied Solutions Sessions May 7, 2009
Monday, June 1, 2009Session Room / Legends 9 / Legends 10 / Legends 11 / Legends 12 / Plum A / Plum B / Rosewood / Ginger
Capacity / 110 / 110 / 110 / 110 / 60 / 60 / 50 / Cap 50
Track / Lean / Operations Research / Manufacturing / Engineering & Management Systems / Process Industries / Work Measurement / Aerospace and Defense / Social and Environmental Impact
8 a.m. - 8:15 a.m. / Welcome
8:30 a.m. – 9:45 a.m.
8:30 a.m. – 9:05 a.m.
9:10 a.m. – 9:45am
Each time slot has one 75-minute session or two 35-minute sessions / 41
Leading the Lean Maintenance Initiative
David Hicks, Auburn University
Intermediate level / 153
Use of OR to Design Your Reverse Logistics Supply Chain
Theresa Barker and Zelda Zabinsky, University of Washington
Basic level
185
Proactive Batching and Scheduling in Semiconductor Manufacturing
Erhan Kutanoglu, The University of Texas at Austin and Tanju Yurtsever, Freescale Semiconductor
Intermediate level / 143
Designing a Tracking System in an Assembly Line: A Case Study
Amir Ismael Pirayesh Neghab, Tehran University, Mohammad Reza Akbari Jokar, Mohammad Daneshvar Kakhki, Sharif University of Technology and Hasan Doosthaghi, Aboozar Balo, Iran Khodro Industry Group
Intermediate level / 81
Total Employee Engagement - How to Accelerate Your Improvement Efforts
Kevin McManus, GreatSystems!
Basic level / 5
Design and Implementation of Continuous Improvement Programs
Martin Stein, University of Phoenix, Glenn Leask,
Competitive Capabilities International
All levels / 194
Scientific Management Revisited: Do the Thoughts of the Father of Industrial Engineering Still Hold True Today?
George Bishop, West Monroe Partners
All levels
191
Work Sampling: Creating a Baseline Measurement @ Best Buy
Bill Tolo, Laubrass
Basic level / 29
Root Cause Analysis Techniques Used at The Boeing Company
Stephen Snelling and Shamshad Alam, The Boeing Company
Basic level / 189
Sustainable Production
Nabil Nasr, Rochester Institute of Technology
All levels
10 a.m. - 10:45 a.m. / Keynote - Susan Story, President and CEO, Gulf Power Co.
11 a.m. - 12:15 p.m.
11 a.m. – 11:35 a.m.
11:40 a.m. – 12:15 p.m.
Each time slot has one 75-minute session or two 35-minute sessions / 106
Zero Waste Operations: An Integrated Implementation of Lean and Green
Paul McCright, University of South Florida and
Gary Bergmiller, Zero Waste Operations Research and Consulting
All levels / 170
Addressing Real-world Constraints for Assembly Line Balancing within Automotive
David Sly, Iowa State University/Proplanner
Basic level
58
Development of a Model to Optimize Maritime Surveillance and Patrol Operations in the Colombian Navy
Camilo Segovia, Colombian Navy and
Fidel Torres, Uniandes
All levels / 76
Doing it Right the First Time: Building a Sustainable Ergonomics Program
Winnie Ip, Humantech
Basic level
104
Scheduling Expert System Prototype for SMEs with Job Shop Environment
Mario Andrés Malaver Gallego and Camilo Andrés Caicedo Cárdenas, Universidad Distrtial, Camilo Caicedo, Avianca S. A.
Basic level / Eng. Mgt – Invited
13
A Key to Success , "Managed Change"
Karl Oestreich, LaMarsh & Assoicates, Inc.
Basic level / 109
Improving Value Stream Performance in Process Industries
Dirk Van Goubergen, Ghent University
Intermediate level / 15
Measuring Sustainable Change!
Dave Army, Strategic Asset Management
All levels
140
Designing a Performance Measurement System: A Case Study
Amir Ismael Pirayesh Neghab, Tehran University
Basic level / 187
Simulation Modeling Case Studies in Analyzing Various Aerospace Production Systems
Roberto Lu, The Boeing Company
Intermediate level / 200
Sustainability Across Borders
Mary Grace Crissey, SAS
All levels
151
Designing Value Chains for Eco-Efficient Products and Processes
Ozan Ozcan, Kingsley Reeves and Fethullah Caliskan, University of South Florida
All levels
12:15 p.m. - 1:30 p.m. / Lunch
Track / Lean / Operations Research / Latin American / Engineering & Management Systems / Process Industries / Work Measurement / Aerospace and Defense / Social and Environmental Impact
1:45 p.m. - 3 p.m.
1:45 p.m. – 2:20 p.m.
2:25 p.m. – 3 p.m.
Each time slot has one 75-minute session or two 35-minute sessions / 24
The A3 Management Process: From Structured Problem-Solving to Workforce Development –
Part 1 of 2
Karen Martin, Karen Martin & Associates
All levels / 172
Evaluating Animal Shelter Performance: An Application of Data Envelopment Analysis
Brandy Heyde, Applied to Animal Welfare
Basic level
102
Experimental Design in Metaheuristics - Ballance Allocation Problem - Genetic Algorithms
Luis I. Morales Eckardt, Universidad Tecnologica de Bolivar and Jose F. Torres, Universidad de los Andes
All levels / 70
Optimization and Simulation of the Yield and Cutting Parameters in Machining Processes
Rosa Hilda Félix-Jácquez, Cesar I. Cruz-Valdez and J.Julio Segura-Meraz, Instituto Tecnológico de San Luis Potosí
Intermediate level
150
Analysis of Quality of Health Care Services in Yucatán, México
Ana Canto and Juan Carlos Arana, Instituto Tecnologico de Merida
Basic level / 131
Getting Started with Your Kaizen Event Program
Eileen Van Aken, Virginia Tech, Geert Letens, Belgian Military Academy, Toni Doolen, Oregon State University
All levels / 35
Production Leveling in the Process Industries - Heijunka by Product Wheels
Peter King, Lean Dynamics, LLC
Basic level / 195
Engineered Labor Standards Roundtable
George Bishop and Danielle Woodward, West Monroe Partners
All levels / 197
Work Measurement: Teaching 21st Century Timestudy Techniques Inside Boeing
Gregory Brown, The Boeing Company
Basic level / 10
Developing a Strategy for Enterprise Sustainability
Edward Rogers, UPS
Basic level
68
Microlubrication: A Technology Enabler for Green Machining
Nourredine Boubekri, University of North Texas
Intermediate level
Track / Lean / Quality/Reliability/
Six Sigma/ISO / Latin American / Engineering & Management Systems / Process Industries / Simulation / Aerospace and Defense
3:15 p.m. - 4:30 p.m.
3:15 p.m. – 3:50 p.m.
3:55 p.m. – 4:30 p.m.
Each time slot has one 75-minute session or two 35-minute sessions / 24b
The A3 Management Process: From Structured Problem-Solving to Workforce Development –
Part 2 of 2
Karen Martin, Karen Martin & Associates
All levels / 142
A Lean Sigma Scorecard - Driving Optimum Performance
Peter Furst, Liberty Mutual Group
Intermediate level / 73
Plan Eestratégico para Gestión de Residuos Sólidos, una Experiencia Comunitaria
Diogenes Alvarez, Asociacion Costarricense de Ingenieros en Produccion Industral
All levels
98
Measuring Customer Service in Automotive Service Industry in Developing Nations
Luis Barroso and Lyssett Bellato, Tecnologico de Monterrey Campus Central de Veracruz
Basic level / 198
Society for Engineering and Management Systems (SEMS) Town Hall Meeting
All / 148
Process Industry Strategic Measurement and Management
Bob Paladino, Bob Paladino & Associates, LLC
Basic level / 26
Validating Innovation
Malcolm Beaverstock, Flexsim
Basic level
46
The Future of Discrete Event Simulation
Darin Bolthouse, Dassault Systems
All levels / 105
Boeing 787 and Composites Manufacturing: Using the Composites Design Workbench
Steve Brownell, Fama PR and Rani Richardson, Dassault Systemes
Intermediate level
Track / Lean / Quality/Reliability/
Six Sigma/ISO / Latin American / Engineering & Management Systems / Process Industries / Simulation / Health Care
4:45 p.m. - 6 p.m.
4:45 p.m. – 5:20 p.m.
5:25 p.m. – 6 p.m.
Each time slot has one 75-minute session or two 35-minute sessions / Lean Division Town Hall Meeting
All / 183
Statistics and Hypothesis Testing Need Not Be So Difficult
Merwan Mehta and Andrew Jackson, East Carolina University
All levels / 118
Using Simulation to Find Manufacturing Plan Limitations and Solutions
Roberto Rosas, Luis A. Barroso and Francisco J. Moctezuma, ITESM
Intermediate level
119
Improving the Final Inspection Efficiency of Small Steel Pipes
Juan Rojas, Universidad de las Américas, Puebla
Intermediate level / 141
Operational Strategies and the Balanced Score Card Technique
Peter Furst, Liberty Mutual Group
Intermediate level
4
Managing Team Communication in a Wired World
Marc Resnick,
Performance Solutions
Intermediate level / 80
Case Studies in Process Industry Excellence - How to Sustain Success
Kevin McManus, GreatSystems!
Basic level / 159
Analysis of a Customer Service and Bill Process. A Sony® Case Study
Jonathan Garcia, Alirio Villanueva and Henry Gasparin, Universidad Catolica Andres Bello
All levels
56
Using Value Stream Mapping to Drive Simulation Model Construction
Jon Fournier, Connecticut Center for Advanced Technology
Intermediate level / 138
Best Bang for the Buck: Reducing Preventable Surgery Cancellations Carlos Prieto and Michelle Taveras, Bascom Palmer Eye Institute / Anne Bates Leach Eye Hospital
All levels
28
Redesigning the Input Supply and Distribution System in a Hospital
Fernando Gonzalez Aleu, Universidad de Monterrey
All levels
Tuesday, June 2, 2009
8 a.m. - 9:15 a.m. / Keynote - Ralph A. Aleman, CEO, Hialeah Hospital
Session Room / Legends 9 / Legends 10 / Legends 11 / Legends 12 / Plum A / Plum B / Ginger
Capacity / 110 / 110 / 110 / 110 / 60 / 60 / 50
Track / Lean / Quality/Reliability/
Six Sigma/ISO / Latin American / Keeping Industry in IIE / Construction / Simulation / Healthcare
9:30 a.m. - 10:45 a.m.
9:30 a.m. – 10:05 a.m.
10:10 a.m. – 10:45 a.m.
Each time slot has one 75-minute session or two 35-minute sessions / 17a
Metrics-Based Process Mapping: Eliminating Waste in Office and Service Processes –
Part 1 of 2
Karen Martin, Karen Martin & Associates
Intermediate level / 12
Description of the Implementation Strategy for the Process Certification (Six Sigma) Program at Hamilton Sundstrand, UTC
Mark Milward, Milward & Associates and Pete Teti, Hamilton Sundstrand, A United Technologies Company
Intermediate level
89
Assessment of Patient Satisfaction: A Case Study in a Regional Cardiac Clinic
Sagar Kulkarni, Quest Diagnostics, Ram Bishu and Rou Ji Yang, University of Nebraska-Lincoln
All levels / 155
Clustering of Tourism for Decision-Making in Michoacan, Mexico
Marco Antonio Serrato Garcia and Juan Manuel Tello Contreras, Tecnologico de Monterrey,
José Angel Díaz Rebolledo, Ministry of Tourism, Government of Michoacan
Advanced level
178
RFID & Supply Chain Lab
Hector Robles, Universidad PanAmerican
Intermediate level / 147
Getting Involved With Your Local Engineer Supplier
William Peterson, Minnesota State University Mankato
All levels / 3
Lean Project Delivery Systems - Innovative Solutions
Peter Furst, Liberty Group
Intermediate level
122
Impact of Lean Production Principles on Construction Safety
Somik Ghosh and Deborah Young-Corbett, Virginia Tech
Intermediate level / 132
A Simulation Study of Quay Crane Configurations for Manned and Automated Container Terminal
Anthony Johnson, Flexsim All levels
176
Simulation of High Speed Bottle Manufacturing Lines - Software Evaluation, Techniques and Results
Karthik Vasudevan and Ravi Lote, PMC
Intermediate level / 16
How Lean Six Sigma Fosters Innovation in Healthcare Performance
Junell Scheeres, LS2 Performance Solutions, LLC
All levels
Track / Lean / Quality/Reliability/
Six Sigma/ISO / Global / Keeping Industry in IIE / Construction / Simulation / Healthcare
11 a.m. - 12:15 p.m.
11 a.m. – 11:35 a.m.
11:40 a.m. – 12:15 p.m.
Each time slot has one 75-minute session or two 35-minute sessions / 17b
Metrics-Based Process Mapping: Eliminating Waste in Office and Service Processes –
Part 2 of 2
Karen Martin, Karen Martin & Associates
Intermediate level / 112
Creating a Culture of Quality
Brent Tadsen and Todd Wiese, Adaptive Business Solutions
All levels / 196
The Current State of Industrial Engineering in Mexico
Rosa Hilda Félix-Jácquez, Instituto Tecnológico de San Luis Potosí, Daniel Villarreal, Promodel México and Felipe Quintanilla, ITESM
All levels
188
The Current State of Industrial Engineering in Central and South America
Roberto Zarama, Universidad de los Andes
Advanced level / 37
Industry Advisory Committees - Support to University IE Departments - An IAB Panel Discussion
Stephen Snelling, The Boeing Company
All levels / 120
Designed to Eliminate Waste: Facility Design and Layout Using Lean & the Toyota Production System
Brock Husby, Altarum Institute / University of Michigan
All levels
7
Successful Partnering Methodology Deployment at the Virginia Department of Transportation
George Gardner, Virginia Department of Transportation
All levels / 190
How to Build Valid and Credible Simulation Models
Averill Law, Averill M. Law & Associates
All levels / 62
Going Beyond - Finding New Ways to Analyze Revenue Cycle Performance Improvement
Marci Jackson, Premier, Inc.
Intermediate level
12:15 p.m. - 1:30 p.m. / Lunch
1:45 p.m. - 3 p.m.
1:45 p.m. – 2:20 p.m.
2:25 p.m. – 3 p.m.
Each time slot has one 75-minute session or two 35-minute sessions / 111
Planning and Executing a Sustainable Lean Transformation
Brent Tadsen and Todd Wiese, Adaptive Business Solutions
All levels / 71
How Effective is Your Root Cause Analysis Process?
Kevin McManus,
Great Systems
Intermediate level / 192
The Current State of Industrial Engineering in Europe
Gregory Watson, Business Excellence Solutions
All levels
193
The Current State of Industrial Engineering in Greater China
Fugee Tsung, Hong Kong University of Science & Technology
All levels / 182
From IE to Management: A Panel Discussion
Susan Sinclair, The Hershey Company
All levels / 48
Industrial Engineering in Municipal Construction Projects
Al Attah, MACVAL Associates, LLC
Intermediate level
208
Best Student
Construction Paper
Understanding and Managing DynamicBehaviors of Critical Production Wastes in Hong Kong Building Projects
Sammy K. M. Wan
The University of Hong Kong / 51
Simulating the Dynamics of Multimodal Coal Supply Chains on the Great Lakes
Thomas Brady, Purdue University North Central
All levels
113
Optimization Based Simulation: A Lesson in South American Agriculture
Carlos Valderrama and Camilo Duque, Vatic Consulting Group
Intermediate level / 49
Reducing Delinquent Patient Charts at Carilion Clinic Using Lean Principles
Paul O'Quinn, Carilion Clinic
Basic level
88
Improving Services of a Hospital Imaging Center Using ABC Costing, Lean and Simulation
Francisco Ramis, Pablo Concha, Universidad del Bio-Bio, Liliana Neriz, Universidad de Chile, and Jose Sepulveda, University of Central Florida
Intermediate level
3 p.m. – 3:30 p.m. / Refreshment break in exhibit hall
Track / Lean / Human Factors/
Ergonomics / Global / Keeping Industry in IIE / Construction / Simulation / Healthcare
3:45 p.m. - 5 p.m.
3:45 p.m. – 4:20 p.m.
4:25 p.m. – 5 p.m.
Each time slot has one 75-minute session or two 35-minute sessions / 92
A Quality Organization's Transition from "Inspect to Expect" Using Lean