HUMAN SERVICES

HUS 1111 - INTRODUCTION TO INTRA AND INTERPERSONAL PROCESSES

SESSION I 2017-2018 – FALL TERM 0535

Class # 753 (3 Credit Hours) BLENDED

Face to Face meetings are on Thursdays from 5:30-8:10PM in SP-SA313

COURSE DESCRIPTION:

This course is an introductory experience in which specific skills needed for effective human service work are examined and practiced. The focus is on the dynamics of intra and inter-personal processes. 47 contact hours.

B.Major Learning Outcomes:

1. The student will develop an understanding of and ability to apply the skill of self-disclosure.

2. The student will develop an understanding of and ability to identify the three zones of awareness.

3. The student will develop an understanding of and ability to demonstrate observation skills.

4. The student will develop an understanding of and ability to demonstrate listening skills.

5. The student will develop an understanding of and demonstrate responsible, consistent behavior in both intra and inter-personal classroom situations.

C.Course Objectives Stated in Performance Terms:

1. The student will develop an understanding of and ability to apply the skill of self-disclosure by initiating a new subject (pertinent to the class) or responding to in class events or responsible confrontation within the following parameters:

(1) verbal responses devoting responsibility for self

(2) reporting attitude of defensiveness

(3) honesty of response

(4) staying in present tense

(5) identifying zones of awareness and their implications

(6) being non-judgmental

2. The student will develop an understanding of and ability to identify the three zones of awareness by:

a. identifying each of the three zones of awareness and their practical characteristics as follows:

(1) outside events - as perceived by physical senses - reality in present state

(2) inside events - emotions and their physical manifestations reality in present state

(3) mental events - all mental processes - not necessarily reality or in the present state

b. demonstrating knowledge of the three zones of awareness through the use of statements reflecting the following attitudes:

(1) non-judgmental

(2) absence of projection

(3) awareness of assumptions

(4) avoidance of imposition of values

3. The student will develop an understanding of and ability to demonstrate observation skills by:

a. using the following skills:

(1) verbal behavior devoting responsibility

(2) specificity and clarity of communication

(3) use of present tense

(4) respond to in-class events

(5) make statements in lieu of questions

(6) keeping focus on recipient of feedback

b. using the following attitude skills:

(1) non-judgmental

(2) non-rescuing

(3) supportive

(4) facilitative

(5) accepting

4. The student will develop an understanding of and ability to demonstrate listening skills by:

a. maintaining comfortable eye contact

b. maintaining physical stance devoting attention

c. avoiding distracting behaviors

d. using statements rather than questions

e. using verbal and non-verbal reflective techniques

f. demonstrating with empathetic attitude by using objective, accepting, non-judgmental and non-rescuing statements

g. focusing on recipient of feedback

5. The student will develop an understanding of and demonstrate responsible, consistent behavior in both intra and inter-personal classroom situations by showing a consistent commitment to his/her moral obligation to value and demonstrating attitudes of integrity, congruency of thought and behavior, acceptance of the uniqueness of self and others and responsibility for self through the use of the following behaviors:

a. honesty

b. matching verbal and non-verbal behavior

c. non-defensiveness

d. appropriateness of verbal and non-verbal response

e. avoidance of erratic verbal and non-verbal behavior

f. verbal and non-verbal behavior devoting responsibility for self

Skills to be Acquired/Demonstrated (Summarized from Above)

1. Ability to state to others how you perceive yourself (self-disclosure).

2. Ability to differentiate among the processes of perceiving, thinking, and feeling.

3. Ability to effectively use verbal skills denoting responsibility for self.

4. Ability to demonstrate active listening skills.

5. Ability to share with another your observations and reactions to his or her behavior without shifting the focus from the class to yourself.

6. Ability to respond to responsible confrontation with non-defensive self-exploration.

7. Ability to demonstrate consistent appropriateness of verbal and nonverbal response (TOTAL OF SKILLS 1-6).

The skills listed above will be presented through a series of class exercises and discussions, both online and face to face.

Grading

Successful completion of this course will depend upon your classroom practice and demonstration of these specific skills. Once a skill has been presented, you will be expected to demonstrate this skill regularly in future classes. Grades are based on % of classes in which each skill is demonstrated, tests, journal, and final paper/presentation.

GRADING SCALE:
90 -100 = A
80- 89 = B
70- 79 = C
60- 69 = D
0 - 59 = F / FINAL GRADING
Skills Demonstrated: 60 Points**
Reflection Assignments: 25 Points
Discussion Assignments: 50 Points
Achievement Tests (3):140Points (Test must be taken on the date indicated on the calendar)
Journal and Final Paper/Presentation: 120 Points**
Final Exam: 32 Points

**Skills Demonstrations will be an integral part of in-classroom practice. Journals may be spot-checked in class, so attendance of face-to-face classes is critical. Missing in-classroom activities will seriously impact your grade.

Any scheduled test will only be made up at the end of the semester. A minimum grade of "C" in each skill is required for successful completion of this class.

TENTATIVE COURSE SCHEDULE: SEE CALENDAR IN MYCOURSES.

Laboratory Journal

Each class participant will develop and maintain a current "laboratory journal" on the class activities and course assignments that are designed to help you further develop your interpersonal skills.This journal may be spot-checked or read by the instructor at any given time and should reflect the learning accomplished during your tenure in this class which also should include your reactions to this process.

INCLUDE IN YOUR WEEKLY JOURNAL ENTRIES:

1. What did you do this week?

2. What were your reactions to what you did? How do you feel about what you are doing?

3. What were the Learning Outcomes?

4. What areas of Critical Thinking did you work on this week?

1.COMMUNICATION (Defining the problem in your own words)

2.ANALYSIS (Compare and contrast the available solutions)

3.PROBLEM-SOLVING

4. EVALUATION (Identify and describe any weaknesses in your decisions)

5.SYNTHESIS (Make suggestions on ways to improve/strengthen your solution or decisions you made this week).

6.REFLECTION (Reflect on your own thought process)

a)“What did you learn from this process?”

b)“What would you do differently next time to improve?”

5. What were you left with?

FINAL PAPER/PRESENTATION:

A final paper should be written and submitted on or beforeSUNDAY (November 5th) at 11:55pm(in the drop box only). This paper should be typed and should summarize the learning experiences that you had during this course experience and documented in your weekly laboratory journal.

Face-to-face class sessions will be experimental in nature, and active participation of students is essential. Students are urged to attend both face-to-face and online class regularly, and those who fail to attend full class periods will have their grade reduced.

ALL online assignments must be completed, without exception.

No tape recorders or other recording devices may be used in this class. Laptops and tablets must be put away while you are in the classroom please.

Required Text

Egan, Gerard. You and Me, The Skills of Communicating and Relating to Others

Please Note: It is the student's responsibility to match the readings with the skill being examined and practiced. Each student should use these readings to help stimulate and inform class discussions.

Readings of Interest (in addition to Bibliography in text)

Rogers, Carl R. On Becoming A Person. Boston: Houghton Mifflin, Co., 1961.

Perls, Frederick S. In and Out of the Garbage Pail. Real People Press, 1969.

Satir, Virginia. Making Contact

Satir, Virginia. People Making

Peck, Scott. The Road Less Traveled

Instructor: Kimberly Queen Moldt, MA, LMHC, LMFT, CAP

Office Hours: By arrangement only, immediately before or after class SP-SA313 or Library, unless otherwise arranged.

Email: PLEASE email within the MYCOURSES class, this is my preferred method of contact

If you must TELEPHONE: 727-341-3736

* I will make every attempt to respond to your emails and phone calls the same day. I will be sure to respond within 48 hours. If you have an emergency, please call the Human Services Program Director, Cheryl Kerr at 341-3736 or email: . Dr. Kerr will get your urgent message to me.

SUGGESTIONS TO HELP YOU IN THIS HUS 1111 CLASS

1. STUDENT RIGHTS AND RESPONSIBILITIES

DO: Treat others with the same respect with which you expect to be treated and you’ll be fine.

DON’T:

a. possess, consume alcoholic beverage or substances.

b. cheat in any form.

c. engage in behavior or actions that are disruptive of the normal, peaceable, and orderly operation of the college/classroom.

d. use indecent or abusive language, assault or physical abuse.

(For further details, please see the Student Handbook.)

2. TURN ALL ASSIGNMENTS IN ON TIME. Put them on the table or dropbox BEFORE CLASS STARTS.

ASSIGNMENTS ARE CONSIDERED LATE IF TURNED IN AT THE END OF CLASS, unless you are instructed differently.

If you are late to class, please wait until the end of class to deal with turning in your assignment. Please put all headings on and organize all papers before you come to class.

If this is not done, please keep the papers until class is over and then do it.

3. ATTENDANCE IS CRITICAL due to the interactive nature of this class.

It is the responsibility of the student to contact the instructor prior to any absence, or afterward as soon as possible.

Make sure you sign the attendance sheet each day and do not sign for anyone else.

4. Class discussion is how we learn and practice the skills. Once class is ready to start, PUT AWAY ANY ITEMS NOT NEEDED AND CONCENTRATE ON THE CLASS DISCUSSION. DO NOT work on any class assignments from this class (or any other) while we are in discussion. Please do not spend class time trying to locate something in your notebook, laptop, tablet, etc. You can always find it later.

5. KEEP ALL BEEPERS AND CELLULAR PHONES TURNED OFF WHILE YOU ARE IN CLASS. NO LAPTOPS OR TABLETS IN USE. See instructor for exceptions.

6. Use CORRECT FORMAT FOR COVER PAGE when doing your project.

CLASS: HUS 1111

NAME:

DATE SUBMITTED:

DATE DUE:

TOPIC:

INSTRUCTOR’S NAME

NAME OF COLLEGE

** Refer to the course Calendar in MYCOURSES for due dates for all assignments.

This syllabus is only a guide and may be changed during the course.The schedule and procedures in this course are subject to change in the event of extenuating circumstances.

You are responsible to be aware of and make a note of any changes announced by the instructor. Please check the MYCOURSES class regularly to stay informed of any changes.

TENTATIVE COURSE SCHEDULE (PLEASE ALSO SEE CALENDAR IN MYCOURSES)

Lesson / DATE / BLENDED: IN CLASS OR ONLINE / READINGS: EGAN (SKILL #)*
1 / 8/17 / IN CLASS: 5:30-8:10 PM,
Introduction, Class Activity, Contract / Assignment: (Read pp. 1-37), Egan
2 / 8/24 / IN CLASS: 5:30-8:10 PM
Skill #1
Skill #2 / READ PAGES IN EGAN TEXT
Skill #1: 42-72, 96-107, 235-247
Skill #2: 72-95
3 / 8/31 / IN CLASS: 5:30-8:10 PM,
Skill #2 continued / No reading prior to class. Skill #3: exercise in class, not much in our text, reread 96-103 this week
4 / 9/7 / ONLINE: Communicating with heart and skill; skill exercises 1 through 4.
Achievement Test 1 on #1 & 2 / Reading chapter online in lessons tab Empowerment Skills for Family Workers. Review for test.
5 / 9/14 / IN CLASS: Skill #3 & 4
Skill 3 / Skill #4: 109-209
6 / 9/22 / IN CLASS: Skill #6 / Skill #6: 223-233
7 / 9/28 / ONLINE:Empowerment skills
Discussion question & two responses to your peers in online class, journal
Achievement Test 2 on Skills #3 & 4 / Reading of chapter online in lessons
tab Empowerment Skills for Family Workers
8 / 10/5 / IN CLASS: Skill #6 continued / Skill #5: 211-223, 227-233, 235-247
9
10 / 10/12
10/19 / IN CLASS: Skills 1-6
Skill #5
ONLINE: Skills 1-6
Discussion question & two responses to your peers in online class, journal
Achievement Test #3 on Skill #5 & 6 / Review Skills 1-6
11 / 10/26 / IN CLASS: Skills 1-6 / Skills 1-6
12 / 11/2* / ONLINE: NO CLASS TONIGHT SO WORK ON FINAL PAPER
Final Paper Due ON SUNDAY 11/5*
Discussion question & two responses to your peers in online class
13 / 11/9 / IN CLASS: Presentations
MUST ATTEND
14 / 11/16 / IN CLASS: Presentations continued
MUST ATTEND
15 / 11/23 / Thanksgiving holiday
16 / 11/30* / ONLINE: Comprehensive FINAL
LESSON 16: WRAP-UP DUE DEC. 4*

Please Note: It is the student's responsibility to match the readings with the skill being examined and practiced. Each student should use these readings to help stimulate and inform class discussions.

______

GRADE RATING QUALITY POINTSPOINTS

A Excellent490 -100

B Good 3 80 - 89

C Average2 70 - 79

D Below Average 1 60 - 69

F Failure 0 50 - 59

I Incomplete

Grading Policy (taken from the Human Services Student Handbook)

The Human Services Program has the following grading scale:

A = 90% - 100%

B = 80% - 89%

C = 70% - 79%

D = 60% - 69%

F = 59% or less

A grade of “C” or better is required for all required courses.

STUDENT RESPONSIBILITIES:

COMMUNICATION:

E-mail: You may e-mail me in the MYCOURSES course, preferred method of contact.

Office Hours: By appointment only

* I will make every attempt to respond to your emails and phone calls the same day. I will be sure to respond within 48 hours. If you have an emergency, please call the Human Services Program Director, Cheryl Kerr at 341-3736 or email: . Dr. Kerr will get your urgent message to me.

A grade of “C” or better is required for all required courses.

Grading Policy (taken from the Human Services Student Handbook)

For information on SPC's Grading System, please click on the following link:

This link provides information regarding: the grading system;special instructions for grades; grade point average, and incomplete grades and procedure).

If you are an audit student, please contact the instructor early in the first week of the class. For more information on auditing a course, please see the College BOT (Board of Trustees)Rule 6Hx23-4.20, II.E

ATTENDANCE:

If you are requesting an excused absence due to an emergency or extenuating circumstance you must submit the proper documentation to verify the reason for your absence. The instructor must be notified as soon as possible, preferably before missing the class.The documentation must be faxed to the Human Services Program Director at: 727-444-6907.

The Instructor has the discretion to determine if the excuse and documentation meet the criteria for an approved excused absence or an extension on an assignment. ZEROS are not acceptable under any circumstances and all coursework must be completed even if late if you wish to remain in the class. Please complete all assignments and communicate with your instructor.

** Late work is unacceptable as you have 24 hours a day, 7 days a week so plan accordingly. Communicate with your instructor before deadlines are in jeopardy or immediately thereafter.

In the event that topics listed in this addendum also appear in your syllabus, please note that you should rely on the addendum information as this information is the most current.

Grading Policy:

* A minimum grade of “C”is required for successful completion of this class as well as all other General Education courses, Support courses, and Major courses for the Human Services program.

IMPORTANT DATES TO REMEMBER: Semester is August 14 – December 8, 2017

8/18/2017 – Last day to drop, receive a refund, or change to audit status, REGULAR

8/25/2017– Last day to drop, receive a refund, or change to audit status, WEEKEND

9/15/2017 – Last day to drop, receive a refund, or change to audit status, EXPRESS

10/13/2017– Last day to drop, receive a refund, or change to audit status, 2nd 8W MOD

9/14/2017 – Last day to withdraw with a grade of “W” – 1st 8W MOD

10/17/2017-Last day to withdraw with a grade of “W’ – WEEKEND

10/19/2017 – Last day to withdraw with a grade of “W” – REGULAR/ONLINE

10/30/2017 – Last day to withdraw with a grade of “W” – EXPRESS

10/31/2017 – College Closed – Professional development for faculty/staff

11/10/2017 – College Closed – Veteran’s Day

11/22-11/26/2017 – College Closed – Thanksgiving Break

TBA - Deadline for Graduation Application (for name appear in the program)

12/09/2017 - Commencement

If you completely withdraw from the college anytime on or before the dates of your session, you may incur repayment of Financial Assistance funds. Seefinancial aid withdraw deadlines.

** Refer to the course Calendar in MyCourses for due dates for all assignments.

** Also refer to the SPC College Academic Calendar for important dates:

** Please see the Syllabus Addendum for more information:(link included as well as the entire content is copied and pasted below)

In the event that topics listed in this addendum also appear in your syllabus, please note that you should rely on the addendum information as this information is the most current.

How to Be A Successful Student

SUCCESS FACTORS

Attending class is vital to your success, particularly the first few days of class as you are introduced to the requirements and topics you will be covering. Therefore the college limits when you can add classes. For online classes, you must be registered the day before the first day of the semester or term. For classes held in the classroom, you can’t add a class if it has already met. You may drop a course through Friday of the first day of class and be eligible for a refund although withdrawing may affect your financial aid. If you are thinking of withdrawing, please speak with your instructor first and then a financial aid counselor –

Showing up is the first step in ensuring your academic success. Active participation is the next step – whether you are in a classroom or taking classes online. Each of your faculty will give details in the syllabus about their attendance policies. If you are going to miss a session, or be offline for any reason, please let your instructor know in advance. If you don’t attend during the first two weeks of a term you will automatically be withdrawn from the class and this can cause serious problems if you receive financial aid. In fact, if you withdraw prior to completing 60% of a class and receive any form of federal financial aid (grants or loans) you will be required to repay a portion. So if you are thinking of withdrawing, please speak with your instructor or a financial aid counselor –

St. Petersburg College is supported by the state of Florida so it’s important for you to know the state rules that affect your academics. If you’ve completed a class with a grade of “C” or higher you can’t take that class again. This gives other students an opportunity to enroll in the classes they need. If you earned less than a “C”, you may repeat the course one time without a penalty but on the third attempt your costs will be higher. Make sure you talk to your advisor if you need to repeat a class. The third attempt will be the final attempt allowed and you can’t receive a grade of incomplete, withdrawn, or audit but must receive the letter grade earned.