Mecca Bingo

Human Resources Operations

HR Business Partner

Job Description

The accountabilities outlined in this job description will be amended from time to time in order to reflect changes in business requirements.

Job Title

/ HR Business Partner

Department

/ HR Operations

Date of Completion of Job Description

/ October 2015

Reports To/Line Manager

/ HR Director – Mecca Bingo

Number of Direct Reports

/ Nil

Budget responsibilities

/ Nil

Location

/ Home based within geographical region

Hours

/ Hours necessary to complete the job, including evenings and weekends as necessary

How to apply

/ Please apply via MyHub / Aces

Job Purpose

/ To support Regional Operations by delivering HR initiatives and interventions as required. Contribute to the successful achievement of Business objectives and the overall HR strategy in Mecca.

Main Accountabilities

/ Recruitment, Retention, Engagement & Development
  • In conjunction with regional management develop, select and appoint new General Managers.
  • Advise and assist local management on recruitment processes.
  • Assist with creation and monitoring of regional/companysuccession plan
  • Assume responsibility, with operational management, for all people and recruitment issues for any new units in the region
  • Work with operational Management to retain team members and hit Labour Turnover Targets
  • Take part in development programmes/development centres.
  • Identify training opportunities, plan and deliver appropriate training interventions as required.
  • In conjunction with Operations, conduct reviews and deliver training/development workshops as appropriate
  • Work with Operational Management to implement and monitor staff development initiatives within units.
  • Review unit development plans and needs as appropriate with Regional Operational Management and facilitate the provision of appropriate development opportunities and/or career moves.
  • In line with the company’s performance management system and employee appraisal scheme support and ensure the completion of performance reviews for all employees and management
  • Work with Operational Management to ensure Engagement targets met across areas.
Employee Relations
  • Provide advice to regional operational management and ensure compliance with company policy and legal requirements on regional employment matters.
  • In line with company policy and procedure, attend disciplinary and grievances meetings with Operational Management
  • Consult with employees/ management as appropriate in redundancy/re-deployment situations arising from unit closures and carry out the required accompanying administration.
  • Advise Operational Management on individual Employee Relations issues arising in their areas of responsibility as appropriate.
  • Liaise with Company Legal Representatives on Employment Tribunal cases arising.
Employee Communication
  • Facilitate and attend regional employee representative meetings.
  • Support the company’s effort towards communication of its customer service focus and culture.
  • Attend appropriate HR meetings and Regional Operations meetings.
  • Brief in new company HR initiatives to Regional Operations management.
  • Input to and support the company’s HR strategy at regional level.
  • Complete special project work as required.
HR Team
  • Liaise with fellow Human Resources Business Partners to ensure a consistent approach to all HR interventions
  • Liaise with the Compensation & Benefits Team on matters relating to pensions, long term absence, termination payments and all HR admin matters
  • Any other work as requested
  • May be required to cover work across Mecca Bingo and Grosvenor Casinos during periods of high work load.

Knowledge, Expertise and Qualifications (relating to specialist knowledge and expertise required to undertake the role).

/ Skills and Experience
  • CIPD qualified (preferably or working towards) with experience of a fast moving commercial environment.
  • Full clean driving licence.
  • Experience in a generalist HR role.
  • Experience of delivering customer service initiatives in a multi-site operation.
  • Self-motivated and flexible.
  • The role will involve considerable travel within the region, some overnight stays and willingness to work hours that reflect the needs of the operation.
  • Experience of stand up training delivery.
  • Experience in multi-site, retail, leisure or 24/7 industry requiring broader thinking to address operational issues.
  • Willing to travel to sites across the UK for meetings (particularly Maidenhead)
  • Computer literate – Lotus Notes, MS Office (Word, Excel, PowerPoint)
Personal Attributes
  • Able to work flexibly to accommodate the requirements of the operation.
  • Ability to plan and manage their own time effectively.
  • Able to build relationships at all levels.
  • Good influencing skills.
  • Commercially aware.
  • Shows resilience to set backs.
  • Able to cope with ambiguity.
  • Takes a pro-active approach to problem solving.

The contents of this job description are intended to act as an outline to the main responsibilities of this position and may be amended from time to time, in order to reflect changes in business requirements.
The post holder will be expected to carry out any other duties as requested by their line manager.