Healthwatch South Tyneside Board Meeting
Friday 24th June 2016
Jarrow Community Centre
Present:
Sue Taylor ChairShobha Srivastava Director Jan Pyrke Healthwatch Team Elaine Richards Healthwatch Team
Peter Bower Director Linda Gibson Healthwatch Team
Philomena O’Malley Observer
Agenda Item / Action1 / Welcome and apologies/Declarations of Interest.
Apologies G.Brady and Terry Haram
ERand TH - South Tyneside NHS Foundation Trust.
SS – NEAS (North East Ambulance Service).
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3
4
5 / Minutes and matters arising for items not on the agenda
ST – informed the Board that Matthew has resigned due to work commitments and will not have the capacity.
Letter of thanks to be sent.
ST advised that she had contacted Gail who had been in intensive care. She still wants to continue as a Director when she is well enough to return.
ST – introduced Philomena who is attending as an observer and has applied to be a Director. She has approached Ged Dixon who may apply after the summer.
The Head of Social care has been appointed.
PB and SS gave amendments to the minutes and they will go on the website once they have been agreed by the Board.
Chair’s update
Local quality surveillance group (LQSG)
First meeting has been held and terms of reference agreed. Now have the right list of attendees for the meetings.
This group feeds into the regional quality surveillance group, Amanda Healy attends. This is a high level meeting for open information sharing with a way of expediting any relevant issues.
PB – requested a list of attendees for Directors.
Health and Wellbeing Board.
Presentation by the Chief executive of the Trust on the South Tyneside / Sunderland alliance. All concerned about engagement and transport issues. Meeting with Steve Williamson next week re working more closely together.
SS – concerns are not just about transport many people think there will be a merger. Car parking is a problem at Sunderland hospital and there are implications for the ambulance service.
Integration Board
This has been stood down. The CCG will reinvent this with a focus on the Canterbury model of care.
Safeguarding
Met the adult safeguarding manager and HW will have a seat on the their Board. JP will attend and feedback.
Met with David Hambleton and talked about the alliance and Haven Court and re integration of patients back into the community. PB – raised the NHS England report on Jarrow GP practice - it was not discussed at the meeting.
Met with the Commissioners about the contract. They want to track the underspend and are fine with it being spent on upgrading the system. Advised HW would be looking at work involving the equality access audit, urgent care and the impact of the Jarrrow walk in centre relocation and the ST/S’land Healthcare group. There is an audit trail for expenditure.
Overview and Scrutiny Committee – TH to attend when he can. SS and PB will attend in his absence for feedback. Dates will be on ST Council website.
LG – discussed revisiting the Community Area Forums (CAFS)
SouthTyneside and Sunderland Healthcare group.
JP attends the communications and engagement group. The CCG are to have pre- engagement talks with specific groups with set questions as a trial run for the huge public engagements.
Stroke, obstetrics and emergency surgery, trauma, pharmacy and orthopaedics are areas being looked at. They will be holding ‘listening events’ and no decisions will be made until all the engagement has taken place then this will have to go through their governance procedures.
They are talking to groups in the community- stroke and LG looking at young mothers groups.
The Strategic Transformation plan will be finalised around September.
Discussed ST/S’land Healthcare group who are proposing 1 management executive board with separate governors for each hospital. The services affected will have a phased consultation period which will be quite tight.
ST has spoken to the Chief Executive about the Freedom of Information request to which there has been no reply. Within the deadline. A reminder needs to be sent.
The communications and engagement group meets fortnightly. Early engagement has started on the hospital wards with mapping and information feeding into the system.
HW needs to plan and identify what resources we are going to need and to get the right information from the CCG, any engagement needs to be achievable.
Operations update
Task groups
Mental health
PB meeting with JP on the 3rd August and looking to do something across the various sectors health, education and criminal justice with regards to mental health. JP advised capacity was an issue.
ST explained the task group set up to PO’M and she has experience of the justice system as previously served as a magistrate.
Access to Services
JP – attended the joint primary care commissioning group meeting on the 28th July.
The Jarrow GP report was discussed which included all the engagement information from the events and our report was included. It was a fair representation of comments and evidence based. Patient numbers are down from the initial 900 to 600.
The options given were:-
- For another GP practice to take the contract on. The value of the contract is low and Mayfield were the only practice willing to take this on, therefore not a viable option.
- For an existing practice to run this as a branch surgery. This is difficult to take on as there will be different contracts to negotiate as well as the low value of the contract.
- Disperse the list with a view to patient safety. Vulnerable patients will automatically be kept on the Mayfields’ list and other patients will be advised that they can register elsewhere if they want to. This was the agreed option.The contract ends in September.
JP – the information raised by patients was in the report, concerns about triage and being treat differently to existing patients-it was peoples’ experiences and not assumptions.
Discussed how it is at the GP’s discretion to accept patients.
PB asked the Chair to raise this at her meeting with David Hambleton, HW England and CQC as this is still a serious concern. The focus group undertaken by was a good piece of work.
Enter and View
LG circulated the list of care homes and dates for visits with the social inclusion and provision of meaningful activities paperwith proposed standardised questions.
The Commissioners have a copy and will check to avoid any duplication for visits.
Also meeting with Bob brown from the Trust who are keen to involve HW.
More volunteers need to be recruited, trained and managed to make this a worthwhile experience for them and help HW deliver.
SS signs off the reports and will go on visits if needed to support the volunteer. Doing enter and view visits is part of the contract and the Commissioners have asked us to do this as added value, plus there is evidence of growing social isolation in South Tyneside.
A O B
SS – had attended a meeting on the Health and social care information exchange. The Trust will act as the integrated provider of informatics in South Tyneside. HSCIE will use digital technologies to provide appropriate information to the right person at the right time in the right location to support the care of the individual. Presentation to be circulated.
SS reported that NEAS have recruited 20 paramedics.
SS – circulated a patient passport produced by the British Lung Foundation which people carry with them and it has information their condition and contact details. Members can read about this on their website.
Date of next meeting
Friday 2nd September 2016. 10.00am / ER
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