THE SALVATION ARMY
HAWAIIAN & PACIFIC ISLANDS DIVISION
JOB DESCRIPTION
DIVISIONAL COMMUNITY DEVELOPMENT MANAGER
Department: DEVELOPMENT
Position Title: DIVISIONAL COMMUNITY DEVELOPMENT MANAGER
Supervisor: DIVISIONAL EXECUTIVE DIRECTOR OF DEVELOPMENT
FLSA Status: EXEMPT
Date: OCTOBER 1, 2014
GENERAL STATEMENT:
The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.
JOB SUMMARY:
The Divisional Community Development Manager (CDM) will work under the direct supervision of the Divisional Executive Director of Development and will take the lead role in building and cultivating relationships, community activation, and engagement with major corporations within the division, serving as a point of contact between the development department and the corporate community. The Community Development Manager will identify, recruit, cultivate, and train volunteers to implement annual development/fund raising plans within the Hawaiian and Pacific Islands. They will help to identify corporations that can contribute resources to help achieve established annual goals and support the overall mission and vision of The Salvation Army.
This motivating leader will participate in and/or oversee participant and sponsor cultivation and stewardship, strategic relationships with community organizations and businesses, volunteer recruitment and retention, and will serve as a conduit to build strong support of The Salvation Army in key markets within the Division.
ESSENTIAL QUALIFICATIONS:
· Excellent organizational and communication skills, both verbally and written, with a diverse environment.
· Excellent interpersonal skills; ability to work effectively with people and carry out the instructions.
· Capacity to supervise other staff members and volunteers.
· Ability to multi-task on a number of programs and projects.
· Ability to work well and efficiently under pressure.
· Ability to learn new technologies and implement them in the support of programs or events.
· A Bachelor’s Degree or equivalent combination of three to five years of relevant nonprofit development work and education in Public Relations, Volunteer Management or related field is strongly preferred.
· Familiarity with Salvation Army Programs and Services is highly desirable.
· Demonstrates high ethics and integrity.
· Goal oriented.
· Ability to work independently.
· Ability to maintain detailed and accurate records.
· Ability to relate with other departments and work together as a team player on all levels.
· Demonstrated ability to achieve results through the coordination of the efforts of staff and/or volunteers.
DESIRED SKILLS AND EXPERIENCE
· Strategic thinker with ability to manage short-term and long-term plans and goals with a record of achieving results.
· Detail oriented with strong time management, project management, event management, and meeting management skills.
· Effective in cultivating and maintaining long-term donor/volunteer/sponsor relationships.
· Solid analytic skills to assess revenue development potential.
· Ability to respond to changing circumstances and priorities in a positive, focused manner, and remain composed under stress.
· Proficient knowledge and skills in Microsoft Office software, internet based applications, and computer equipment.
ESSENTIAL FUNCTIONS:
· Maintain a divisional database of volunteers.
· Develops budgets for assigned fundraising and manages financial resources within the approved budget to ensure good stewardship.
· Identifies, recruits, trains, mobilizes and cultivates volunteers to coordinate and implement priority development programs designed to meet and exceed revenue development goals.
· Remains accountable for achieving the goals and objectives of the fundraising/development plan for their market through the development and training of volunteers.
· Has a solid command of The Salvation Army’s Programs and service offerings and can articulate the benefits of these programs to potential community partners and sponsors.
· Build relationships with corporate executives, Employee groups, Service Clubs, and corporate marketing and community relations departments throughout the Hawaiian and Pacific Islands to present The Salvation Army’s mission and programs to them through office visits, correspondence, conversations and Salvation Army facility tours.
· Research and identify major corporations with volunteer programs, and in conjunction with Salvation Army facilities and programs, facilitate volunteer opportunities through these corporate structures. Develop a strategy and a list of corporations from which to promote Salvation Army programs and mission.
· Develop an extremely well managed database of all existing corporate contacts and partnerships. Maintain good records of all contacts. Stay in contact and steward the relationships through mail, phone calls, texting, email, social media and site visits.
· Identify and develop relationships with substantial corporate executives that can be approached for advisory board membership.
· Strategically deploy and work alongside corporate volunteers at service events such as luncheons, awards programs, and other fundraising events and activities
· Work with corporate partners to enhance Holiday activities; seeking corporate volunteers and sponsorship to increasing revenue, which includes but not limited to: Thanksgiving, Christmas Kettles, and Angel Tree programs.
· Develop strong year round relationships with corporations re: kettle access on their property, and seek remedies to kettle prohibitions. Follow up and communicate appreciation and thanks after each kettle season.
· Develop “New” innovative strategies to enhance Christmas Kettles.
· Seek out all forms of fundraising options with corporations such as “Point of Sale” donations or any other suitable alternatives.
· The CDM will also collaboratively coordinate with the Division and committees selected to support Divisional, revenue driven activities and events.
· Attends staff and supervisory meetings along with key volunteer meetings relevant to assigned tasks.
· Acts in the best interest of The Salvation Army to enhance the public image.
· Participates in other Divisional objectives and activities as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MANAGEMENT RESPONSIBILITY AND AUTHORITY
• Responsible for assisting in the recruitment, selection and development of volunteer leaders, teams, and committees that are required to accomplish all Divisional revenue objectives established for their markets.
• Frequent travel may be required within CDM’s market. May be required to attend National, Territorial or local trainings, events and other meetings that are out of state.
RELATIONSHIPS AND CONTACTS
· Within The Salvation Army, the Community Development Manager will have a close working relationship with all members of the Development Department and other members of the Division.
Will also maintain contact with both Territorial and National Salvation Army Community Relations and Development Staff to maximize collaborative opportunities for revenue generating marketing activities and initiatives.
· Outside of The Salvation Army, Community Development Manager will serve as an ambassador and maintain a close relationship with local boards, volunteers, business and community leaders, event chairs and committees, participants, donors to promote all Salvation Army revenue generating events and program activities within the Division.
MENTAL DEMANDS:
· Work under stressful conditions.
· Interact with others with courtesy and tact.
· Manage and prioritize multiple projects in an organized and efficient manner.
· Supervise staff and volunteers.
· Respond to crisis situations in a calm and effective manner
· Complete projects on schedule
· Maintain confidentiality
PHYSICAL DEMANDS:
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 10-15 pounds and occasionally more than 40 pounds.
COMMUNICATION DEMANDS:
The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephones; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies
SKILLS/TECHNICAL KNOWLEDGE:
Valid Hawaii driver’s license
Prioritize multiple work tasks to meet deadlines
EQUIPMENT NEEDS:
Use office equipment such as computers, photocopiers, scanners, calculators, etc.
NOTES:
The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
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Employee’s Signature Date