Hamilton Health Sciences

Clinical Resource Utilization Management Steering Committee

Terms of Reference

(Revised December 2006 – Final)

Vision:

Doing the Right Thing, in the Right Place by the Right Care Provider, at the Right Time to Promote a Positive Health Outcome

Purpose:

The purpose of the Clinical Resource Utilization Management Steering Committee (CRUM) is to monitor, review, and evaluate the use of clinical resources across the hospitals and to make recommendations to ensure the optimal use and allocation of resources and services to best meet the needs of all patients.

Membership of the Clinical Resource Utilization Management Steering Committee will be:

Executive Vice President Corporate Affairs (Chair)

Executive Vice President Clinical Operations

Vice President Medical

Integrated Vice President Patient Services

Integrated Vice President Emergency Services

Vice President, Professional Affairs and Chief Nursing Executive

President Juravinski Cancer Centre

President McMaster Children’s Hospital

Chair of the Medical Advisory Committee

Chief of Medicine (or delegate)

Chief of Surgery (or delegate)

Chief of Emergency Services (or delegate)

Assistant Vice President of Finance and Integrated Health Information Services

Assistant Vice President Organizational Effectiveness

Other Physician Representation

Clinical Program Directors

Director of Decision Support Services

Practice Chief Representative

Clinical Manager(s)

Clinical Manager(s) CARE Program

Diagnostic Services Representative

Laboratory Services Representative

Pharmacy Services Representative

CCAC Representative

LHIN Representative

Assistant Vice President Clinical Appropriateness and Efficiency

Ad-hoc members as issues arise

In addition, on a rotating 6 month basis, up to 2 individuals identified as having an interest or learning objective related to systems thinking and clinical utilization shall be entitled to attend the meeting of CRUM as observers, without a vote but with entitlement to receive notice of meetings and copies of agendas/minutes. The Chair must approve the identified individuals.

Accountability:

The Clinical Resource Utilization Management Steering Committee reports to the Executive Team

Linkages:

Clinical Resource Utilization Management Executive Committee

Corporate Strategic and Operational Initiatives Steering/Working Groups

Operations Committee

Medical Advisory Committee

Pharmacy and Therapeutics
Professional Advisory Committee

Corporate Scheduling Committee

Ad-hoc Working Groups

General Responsibilities:

The general responsibilities of the Clinical Resource Utilization Management Steering Committee are:

i.  Strategy development, corporate tactics and execution related to clinical utilization and clinical resource allocation

ii.  Policy development and approval

iii.  Monitoring of clinical utilization indicators and identification of opportunities for improvement related to clinical appropriateness and efficiency

iv.  Corporate coordination and monitoring of improvement initiatives related to clinical appropriateness and efficiency

v.  Development of strategies related to sustainability and monitoring of previous gains made in clinical utilization

vi.  Development and oversight of strategies related to spread and dissemination of improvement throughout the organization

Specific Responsibilities:

Strategy and Tactics

1.  Recommend and prioritize corporate strategic areas of focus and activities for achieving the HHS vision, goals and objectives for clinical resource utilization management.

2.  Advise the Executive Team and Operations Committee on recommended tactics and actions to improve the utilization of clinical resources and clinical resource allocation.

3.  Advise the Executive Team on any matters referred to CRUM by the same.

4.  Identify and create strategic partnerships with LHIN 4 members to improve patient flow through the health care system.

Policy

5.  Identify, develop and approve corporate policies related to clinical utilization and clinical resource allocation.

Monitor Clinical Utilization Indicators and Identify Opportunities for Improvement

6.  Monitor overall clinical utilization trends. Examples include:

·  Hay Utilization Indicators,

·  Hay Clinical Indicators,

·  CIHI data,

·  Census data,

·  CPWC,

·  Over/under utilization according to funding formula

·  Activity data (census, patient days, weighted cases, ER visits, Surgical Cases, Outpatient visits),

·  Admission and discharge patterns and trends

·  Referral and consultation patterns and trends (Physician and other health professionals)

·  Resource consumption according to CMG

·  ALC data,

·  Lab utilization,

·  Diagnostic Imaging Utilization,

·  Pharmacy utilization,

·  Medical Diagnostic Unit utilization.

7.  Assist in the interpretation of results leading to identification of corporate issues and recurring themes that need to be addressed via policy or improvement initiatives.

Corporate Coordination and Monitoring of Improvements Initiatives

8.  Identify and ensure the coordination of all activities and initiatives for achieving the HHS vision, goals and objectives for clinical resource utilization. During this term of the committee, the main areas of focus with respect to clinical resource utilization are:

·  Patient Flow and Partnerships

·  Admission Avoidance

·  Stream-lined Bed Placement Process

·  Expedited Care Delivery

·  Earlier Patient Discharge

·  Accelerated Post-Acute Transfer

·  Practice (Appropriateness of Care) (e.g. admissions, referrals, consults, diagnostics, surgeries and procedures, practice, lab tests and drugs)

·  Providers and Technology (e.g. scheduling, staffing, HPPD, skill mix, elective patient transport, therapeutic surfaces)

9.  Serve as the “multiple project integration team” to coordinate all strategic corporate and operational initiatives related to clinical utilization

10.  Establish standing and special committees/working groups to fulfill the mandate of CRUM as necessary.

11.  Receive reports of any subcommittees or working groups of CRUM.

12.  Periodically review Program clinical utilization activities.

13.  Monitor utilization of best practice and suggest strategies for implementation of the same.

14.  Identify and eliminate barriers to successful achievement of HHS vision, goals and objectives for corporate clinical resource utilization management.

15.  Advocate for appropriate resources.

16.  Develop and monitor annual objectives ensuring alignment with the Corporate annual objectives

17.  Develop and monitor an annual work plan, including communication and education plans.

Sustainability

18.  Develop strategies to ensure gains made in clinical utilization are sustained within the operating line.

19.  Serve as a vehicle in which previously accepted recommendation for improvement are monitored with respect to stage of implementation and outcomes achieved

20.  Identify and advocate for necessary resources to sustain previous improvements.

Spread

21.  Develop strategies to promote dissemination and uptake of clinical utilization strategies throughout the organization.

22.  Identify strategies to share improvements with internal and external audiences (Networks, conferences)

23.  Develop and implement communication and education plans

24.  Report activities and progress to the Executive Team, Operations Committee, MAC and PAC.

Responsibilities of Committee members include:

·  To actively participate in discussions around the appropriate and efficient use of clinical resources from a corporate and systems perspective

·  To offer ideas and perspectives to improve clinical utilization

·  To serve as a vehicle to communicate and disseminate information discussed at the meeting to the organization at large and to the members respective programs and services

·  To actively reflect and discuss the impact of issues and ideas on the members areas of line accountability and to action improvement ideas when applicable and able

·  To participate in working groups as appropriate

Term:

The term of the Committee is expected to be two years (December 2008). Consideration for disbanding of the Committee will take place following an evaluation of the achievement of objectives and a determination whether there is a continuing need for the Committee.

Meetings:

A 90-minute meeting will be held every month or at the call of the Chair.

Minutes:

Minutes will be distributed to members including ex-officio members.

CRUM Terms of Reference 2