Geraldine E. Hynes, Ph.D.
Home 75 Neiderhoffer Subd. Rd., Huntsville, Texas 77340
(979) 219-2553
Office Department of General Business and Finance
College of Business Administration
Sam Houston State University
Box 2056
Huntsville, Texas 77341
(936) 294-4149
Web Page www.shsu.edu/~gba_geh
TEACHING EXPERIENCE
Associate Professor, Business Communication, Department of General Business and Finance, College of Business Administration, Sam Houston State University, Huntsville, Texas. August 2001-present
Visiting Professor, Managerial Communication, College of Business Administration, University of MissouriSt. Louis, fall semesters 2001-present. Teach a graduate course in the UMSL Professional MBA-Online program
Assistant Professor, Managerial Communication, College of Business Administration, University of MissouriSt. Louis. August 1988 – August 2001
Instructor, Speech Communication, University of MissouriSt. Louis, parttime1977-1988
Instructor, Speech Communication, Belleville Area College, Belleville, Illinois,
parttime1985- 1986
Instructor, Speech Communication, St. Louis Community College, St. Louis, Missouri, parttime1972-1981
Lecturer, Department of Language, Armidale College of Advanced Education, Armidale, N.S.W., Australia, 19711972
Tutor and Research Assistant, Department of Education, University of New England, Armidale, N.S.W., Australia, 19701971
Lecturer, Extension Division, University of New England, Armidale, N.S.W., Australia. 19701971
CONSULTING EXPERIENCE
Contract Communication Consultant, Trainer and Executive Coach
Design and deliver training and coaching seminars for corporate clients in business writing, presentation skills, interpersonal communication skills, diversity awareness, adult learning.
Representative clients include the Federal Reserve Bank of St. Louis, ESCO Technologies, Inc., Incyte Genomics, Inc., Metropolitan St. Louis Sewer District, The May Department Stores Company, the City of Bellefontaine Neighbors, Parents as Teachers National Center, Tripos, Inc., St. Louis Science Center, SSM Healthcare, Home Builders Association of Greater St. Louis, and Applied Biosystems, Inc.
Contract Reviewer
Review chapter manuscripts and proposed textbook outlines for textbook publishing companies, including Prentice-Hall, Addison-Wesley, Harper Collins, Irwin McGraw-Hill, and South-Western Publishing Companies. Participate in focus groups that plan college textbooks in business communication and business writing.
UNIVERSITY OUTREACH EXPERIENCE
Communication Consultant and Trainer, Continuing Education-Outreach, University of
Missouri-St. Louis, part-time 1988-2001
On-site Programs
Designed and delivered training programs for external clients of the University -representative organizations include the Missouri Department of Corrections, St. Louis County Family Courts, and the St. Louis Science Center.
On-Campus Programs
Taught modules in noncredit, open enrollment certificate programs offered by Continuing Education-Outreach in Business Administration - including the Supervisory Certificate Training Program, the Human Resources Management Certificate Program, and the Mini-MBA Program.
Continuing Education Specialist, University of Missouri-St. Louis, part-time1995
Marketed Continuing Education services to the St. Louis corporate community.
ADMINISTRATIVE EXPERIENCE
Acting Director, Continuing EducationExtension Communications Programs, University of MissouriSt. Louis, 1987-1988
Marketed, designed and managed credit and noncredit programs in business writing and speaking. Programs were offered both inhouse for area businesses and organizations, and on an openenrollment basis. Consultations and tutorials were also available. In the 198788 academic year, the Communications Programs unit increased its income almost 20%, with actual profits over $35,000.00.
Speech Communication Specialist, Continuing EducationExtension, University of MissouriSt. Louis, 1985-1987.
Responsibilities included assisting the Director of Communications Programs. Designed, developed, and taught speech communication training programs for area businesses.
RESEARCH APPOINTMENTS
Research Assistant, Department of Education, University of New England, Armidale,
New South Wales, Australia. 1970-71
Research Assistant, Speech Communication Laboratory, University of Illinois at UrbanaChampaign. Spring and Summer, 1969
4
Research and Technical Assistant for NDEA Institute for Advanced Study in English and Speech, University of Illinois at Chicago. Summer, 1968
Research Assistant for Dr. Barbara S. Wood, Associate Professor of Speech, University of Illinois at Chicago, Spring 1967
EDUCATION
Ph.D. St. Louis University, 1990
Adult Education/ Higher Education.
M.A. University of Illinois at UrbanaChampaign, 1969
Speech Communication. Minors: Linguistics and Psychology.
B.A. University of Illinois at Chicago, 1968
Teaching of English and Speech.
Graduated with Honors in Liberal Arts and Sciences.
PROFESSIONAL MEMBERSHIPS
Association for Business Communication
Member, Business Practices Committee, Teaching Committee, MBA Special Interest Group, Consultants Committee, 1996-present
Convention Program Chair, 2006
Association of Professional Communication Consultants
Member, Board of Directors. Publications Chair, 1999-present
American Society for Training and Development
American Business Women’s Association
Member, Education Committee, 2003-present
Allied Academies, Inc.
Member, Academy of Commercial Banking and Finance, Academy of Studies in International Business, Academy of Educational Leadership, 2002-present
ACADEMIC HONORS AND AWARDS
Selected for inclusion in Who’s Who Among America’s Teachers, 2005.
Received Distinguished Research Award from the Academy of Educational Leadership for “B-School Deans’ Perceptions of E-Journals,” paper presented at the Allied Academies International Conference, Maui, HI, October 2004.
Selected as Faculty Alumni Member, Delta Sigma Pi (Professional Business Fraternity), 2002.
Lifetime Member of Pi Lambda Theta, National Honor and Professional Association in Education.
Lifetime Member of Phi Kappa Phi Honor Society.
Graduated with Honors in Liberal Arts and Sciences and Distinction in English and Speech, University of Illinois at Chicago, August 1968.
Selected as a University of Illinois Fellow for 19681969.
RESEARCH GRANTS
Principal Investigator and co-author, research enhancement grant proposal to the College of Business Administration, Sam Houston State University, 2004, for “Business Schools’ Policies Regarding Electronic Publications.” Co-investigator: Robert H. Stretcher. Funding received: $1,000.00.
Principal Investigator and co-author, research grant proposal to National Science Foundation, 2003, for “Improving the Understandability of Business Reports.” Co-Investigators: James B. Bexley, Carroll Ferguson Nardone. CFDA # 98-148. Unfunded.
PUBLICATIONS
Books
Hynes, G.E. (2005). Managerial Communication: Strategies and Applications. 3rd Ed. Burr Ridge, IL: McGraw-Hill. ISBN 0-07-282915-X
Smeltzer, L., Leonard, D., & Hynes, G.E. (2001). Managerial Communication: Strategies and Applications. 2nd Ed. Burr Ridge, IL: McGraw-Hill. ISBN 0-256-17081-9
Hynes, G.E. (1998). Surfing for Success in Business Communications: A Student’s Guide to the Internet. Englewood Cliffs, NJ: Prentice-Hall. ISBN 0-13-081529-2
Textbook Supplements
Hynes, G.E. (2005). Test Item File, Annotated Instructors Edition, PowerPoint® slideshows, Self-Assessment Quizzes, Materials for WebCT® and Blackboard® course sites, and Cases for Managerial Communication: Strategies and Applications, 3rd Edition, by Geraldine E. Hynes. Burr Ridge, IL: McGraw-Hill.
Hynes, G.E. (2001). Instructors Manual, Testbank, and PowerPoint® slideshows for Managerial Communication: Strategies and Applications, 2nd Edition, by Larry Smeltzer, Donald Leonard, and Geraldine E. Hynes. Burr Ridge, IL: McGraw-Hill. ISBN 0-256-21742-4
Hynes, G.E. (1997). Test Item File for Contemporary Business Communication, 2nd Edition, by Louis E. Boone, David L. Kurtz, and Judith Block. Englewood Cliffs, NJ: Prentice-Hall.
Hynes, G.E. (1997). PowerPoint Slides to accompany Business Communication, by Helen R. Ewald and Rebecca E. Burnett. Englewood Cliffs, NJ: Prentice-Hall.
Hynes, G.E. (1996). Instructor’s Guide for Communication Briefings, a video series. Englewood Cliffs, NJ: Prentice-Hall.
Hynes, G.E. (1994). Annotated Instructor’s Edition of Contemporary Business Communication by Louis E. Boone and David L. Kurtz. Englewood Cliffs, NJ: Prentice-Hall. ISBN 0-13-225947-8
Articles in Refereed Readings Books
Hynes, G.E., & Stretcher, R. (2004). “Writing Case Studies for Teaching and Publication,” International Business Trends: Contemporary Readings. Sam Fullerton and David Moore, Eds. 127-131. ISBN 1-887676-22-8.
Refereed Journal Articles
Stretcher, R., Hynes, G.E., & Stowe, C.R.B. (2005). “B-Schools and E-Journals: Policies and Perceptions.” Journal of the Academy of Educational Leadership (forthcoming).
Hynes, G.E., & Roever, C. (2005). “Understanding Organizational Culture: A Key to Professional Success.” Regional Business Review, 24, 76-89.
Goss, Y., & Hynes, G.E. (2005). “Strategies for Successful Repatriation.” Journal of International Business Research (forthcoming).
Hynes, G.E., & Stretcher, R. “Business Schools’ Policies Regarding Publications in Electronic Journals.” Journal of Education for Business (forthcoming).
Goss, Y., & Hynes, G.E. (2004). “Repatriation Strategies: Retaining Returning Employees.” Southwest Review of International Business Research, 15, 217-225
Hynes, G.E. (2004). “Annual Reports: A Tool for Businesses, Investors, and Educators.” Education Review of Business Communication, 1(1), 81-96
Hynes, G.E., & Bexley, J.B. (2004). “The Contribution of Banks’ Annual Report Writing Quality to Investor Decision-Making.” Journal of Commercial Banking and Finance, 3(2), 113-122 .
Stretcher, R., & Hynes, G.E. (2003). “Adjusting to Rapid Growth and New Technology: The EduSat Project.” Journal of the International Academy for Case Studies, 9(2), 39-45
Stretcher, R., & Hynes, G.E. (2003). “Teaching Note: Adjusting to Rapid Growth and New Technology: The EduSat Project.” JIACS Teaching Notes, 9 (6), 57-62.
Hynes, G.E. (2002). “Strategies for Teaching Managerial Communication,” Focus on Teaching: Business Communication in MBA Programs Column, Business Communication Quarterly, 65 (3), 86-92.
Hynes, G.E., Davis, B.D., & Moss, F.K. (1998). “The Use of In-House Publications by Organizations,” Business Communication Quarterly, 61 (2), 107-113
Hynes, G.E., & Bhatia, V. (1996). “Graduate Business Students’ Preferences for the Managerial Communication Course,” Business Communication Quarterly, 59 (2), 45-55
Walker, W.G., & Hynes, G.E. (1972). “Communication Nets among Staff Members in Eight Australian High Schools,” Australian Education.
Hynes, G.E. (1971). Review of Language and Poverty: Perspectives on a Theme, by Frederick Williams. Journal of Communication, 21 (3)
Rich, P., Hynes, G.E., & Katz, F.M. (1971). “A Comparison of Southeast Asian and Australian FirstYear Students’ Views on University,” Australian Journal of Social Issues, 6 (2)
Hynes, G.E. (1971). “Effects of Complexity of Environmental Language on Children’s Sentence Production and Understanding,” The Speech Teacher, 20 (2)
Clark, R.A., & Hynes, G.E. (1970). “Desirability and Likelihood Dimensions of Judgments of Events.” Speech Monographs, 37(3)
Refereed Conference Proceedings
Hynes, G.E., Hill, K. “Student Perspectives of Cultural Differences in Nonverbal Communication.” Refereed Proceedings of the 7th Association for Business Communication European Conference, May 26-28, 2005, Copenhagen, Denmark.
Stretcher, R., Hynes, G.E., & Stowe, C.R.B. (2004, October). B-School Deans’ Perceptions of E-Journals.” Refereed Proceedings of the Allied Academies International Conference, Maui, HI. Note: This paper won the Distinguished Research Award of the conference.
Hynes, G.E., & Stretcher, R. (2004, October). “Evaluating Faculty Research in the Electronic Age: Business School Deans’ Perceptions of Publication Formats.” Refereed Proceedings of the Association for Business Communication 69th Annual International Convention, Cambridge, MA.
Goss, Y., & Hynes, G.E. (2004). “Strategies for Successful Repatriation.” Refereed Proceedings of the Academy for Studies in International Business, Allied Academies International Conference, New Orleans.
Hynes, G.E., & Stretcher, R. (2004, March). “Writing Case Studies for Teaching and Publication,” Refereed Proceedings of the Academy of Business Administration 2004 National Conference, Las Vegas, NV.
Hynes, G.E., & Bexley, J.B. (2003). “Understandability of Banks’ Annual Reports.” Refereed Proceedings of the 68th Annual Convention of the Association for Business Communication, Albuquerque, NM, 1-11.
Hynes, G.E., & Bexley, J.B. (2003). “Reader Responses to Banks’ Annual Reports.” Refereed Proceedings of the Academy of Commercial Banking and Finance (Allied Academies) Fall International Conference, Las Vegas, NV, 27-30
Bexley, J.B., & Hynes, G.E. (2003). “Improving the Understandability of Banks’ Annual Reports.” Refereed Proceedings of the 5th Association for Business Communication European Convention, Lugano, Switzerland, 42-45
Bexley, J.B., & Hynes, G.E. (2003). “Bank Officers’ Perceptions of Managerial Writing Competency.” Refereed Proceedings of the Association for Business Communication-Southwestern United States Conference, 7-11
Hynes, G.E., & Sanchez, S. (2001, October). “Perception and Assessment of Online Communication Skill Acquisition.” Paper presented at Assessing the Quality of Online Instruction: A Symposium, hosted by Naval Postgraduate School, Monterey, CA. Proceedings published as a CD-ROM and available online at <http://ocl.nps.navy.mil/aqoi/MeasurementAssessment.htm>
Hynes, G.E. (1992). “The Role of Training Needs Analysis in Organizational Development.” Refereed Proceedings of the Midwest Research-to-Practice Conference in Adult, Continuing and Community Education, Manhattan, Kansas.
Hynes, G.E. (1989). “Effects of Psychological Type and Educational Orientation of University Faculty on Adult Learner Satisfaction.” Refereed Proceedings of the Midwest Research-to-Practice Conference in Adult, Continuing and Community Education, St. Louis, Missouri.
Unpublished Major Research Papers
Hynes, G.E. (1990). “Effects of Psychological Type and Educational Orientation of Faculty on Adult Learner Satisfaction.” Unpublished Doctoral Dissertation, St. Louis University
Thomas, R., & Hynes, G.E. (1975). “Effects of Language Insight on Students’ Communication Skills and Attitudes toward Language.” Extended Time Project Report funded by the St. Louis Community College (lithographed)
Hynes, G.E. (1970). “Attitudes toward Bonding Students under N.S.W. Teachers College Scholarships.” Education Research Unit Report, University of New England, Armidale, N.S.W., Australia
Hynes, G.E. (1970). “A Course in Basic Study Skills.” Education Research Unit Report, University of New England
Wroblewski, G.E. (1969). “Effects of Certain Grammatical Transformations on Children’s Sentence Production and Understanding.” Unpublished Master’s thesis, University of Illinois-Urbana
Wroblewski, G.E. (1969, January). “Role Differentiation and the Emergence of Leaders in Small Groups.” Small Groups Behavioral Laboratory Report, University of Illinois-Urbana (mimeo)
Wroblewski, G.E. (1969, January). “The Effects of Phrase Structure on Comprehension of an Oral Message.” Speech Communication Laboratory Report, University of Illinois-Urbana (mimeo)
Wroblewski, G.E. (1968). “The Language Code of the Culturally Disadvantaged Child: Review and Implications.” Unpublished Senior Honors thesis, University of Illinois-Chicago
Wroblewski, G.E. (1967, June). “The Acquisition of Syntax in the English Speaking Child: The First Phase.” Independent Study, unpublished B.A. Honors paper, University of Illinois-Chicago
CONFERENCE PAPER PRESENTATIONS
Hynes, G.E., & Hill, K. “Strategies for Assessment and Development of Students’ Intercultural Sensitivity Level.” Paper accepted for presentation at the Association for Business Communication 70th International Convention, New Orleans, October 20-22, 2005.
Hynes, G.E., Hill, K. “Student Perspectives of Cultural Differences in Nonverbal Communication.” Paper presented at the 7th Association for Business Communication European Conference, May 26-28, 2005, Copenhagen, Denmark.
Hynes, G.E., & Hill, K. “Graduate Students’ Perceptions of Cultural Differences in Nonverbal Communication.” Paper presented at the Association for Business Communication Spring Conference, April 21-23, 2005, Greensboro, NC.
Stretcher, R., Hynes, G.E., & Stowe, CRB. “B-school Deans’ Perceptions of eJournals.” Paper presented at the Allied Academies Fall International Conference, Maui, HI, October 2004. Note: This paper won the Distinguished Research Award for the Allied Academies Conference.