Quality Manager

GEN II Engineering and Technology Training Ltd

Salary:£30-35k per annum (dependant on qualifications & experience)

Location:Workington

Contract:Full-time

Closing Date:Open

The role of the Quality Manager in its simplest form, is to ensure compliance with national and international standards and relevant legislation and to actively promote quality improvement as a business imperative throughout the whole organisation.

Duties and Responsibilities

  • Management of IQA.
  • Centre co-ordination role.
  • Lead BSI internal and external audits.
  • Liaise with external auditors, ensuring the execution of corrective action and compliance with the relevant standard (e.g. ISO 9001/14001/18001 etc.) in a timely manner.
  • Set Quality Assurance compliance objectives and timescales ensuring that targets are achieved to plan.
  • Consolidation/communication of Company KPI’s
  • Management and overseeing of OTLA process.
  • Define appropriate and relevant quality procedures and ensure that adequate quality controls are in place in conjunction with the relevant staff.
  • Implement/maintain both quality and document control procedures and ensure Intranet availability.
  • Implement, collate and analyse performance data against defined parameters (i.e. industry best practice; local and national priorities etc.)
  • Maintain Ofsted Grade One at inspection.
  • Produce and carry out surveys and focus groups to enhance the learner experience.
  • Train employees on quality measures and Company Policy – staff CPD relating to Training delivery - including E&T Training, Onefile and any other relevant qualifications.
  • Management and monitoring of the Quality Improvement Plan (QIP).
  • Management and development of the Self-Assessment Report
  • Perform other duties and responsibilities as assigned by the Quality & Compliance Manager.

Requirements (Essential)

  • Must have minimum 5 year’s experience in quality control and/or management.
  • Knowledgeable about international standards such as BS 7799 Information Security management System Standards, ISO 14001 Environmental Standards and ISO 9000 Quality Management Standards.
  • Competent in IT.
  • Attention to detail and good report writing skills.
  • Have awarenessof local and national priorities and an ability to work under pressure.
  • Strong analytical, administrative and organisation skills and great attention to detail.
  • Good communication and presentation skills - both written and verbal.

Additional Requirements (Desirable)

  • Relevant qualifications from Quality Management Institutes or Societies.
  • Ideally experience of working in the Further Education (FE) Sector/Work Based Learning.
  • Knowledge/experience with Ofsted.
  • Hols a Teaching Qualification/Assessor Qualification.
  • Held an IQA role.

Personal Qualities

  • A creative, inventive outlook and the ability to articulate and implement your ideas
  • Proven ability, maturity and confidence to deal with a diverse range of personnel
  • Self-starter, able to manage a variety of projects independently
  • Ability to work on own initiative
  • Patient and shows control in challenging situations
  • Can take ownership for problems and assignment to resolution
  • Shows leadership when appropriate, but is also a good team player
  • Clear thinking and a simple communicator