PROFILE DETAILS

Full Names: Mwense Chisenga

NRC No.:864599/11/1

Sex: Male

Nationality: Zambian

Mobile No.:+260 964-792 440

Email:

WORK HISTORY

Market Team Lead, MTN Zambia, September 2017 to January 2018.

Main responsibilities

Ensure that Strategic Area/Regional plans are implemented in the allocated area by driving sales in the zone to meet budgeted sales targets

Establish, Maintain and Expand customer retail base

Recruit, Train and Monitor champions/Sales Agents towards meeting targets

Market profiling of all retailers using MTN devices such as Mpos phones,Evd Machines and all those stocking airtime and simcards

Daily call cycles of 30 outlets and file them with the Area Sales Manager

Achieve 100% BTS,100% Mpos transactions and 100% Tamanga outlets activity

Build capacity in sales staff by accompanying them in the trade and provide coaching sales activities

Distributor management

FieldSalesSupervisor, Swivel Marketing Limited, June 2016 toMay 2017.

Main responsibilities

Recruit, Train and Monitor Champions towards meeting set targets

Ensure that customers are engaged with promotion running on MTN

Ensure daily territory sales target is achieved as communicated by swivel management

Communication with project manager on a daily basis on performance update including challenges, builds up and insight

Monitor the distribution and sales of MTN products and services by coordinating Champions

Field Sales Supervisor, Ultratek Suppliers Limited, August 2014 to April 2016.

Main responsibilities

Recruit, Train and Coordinate direct sales distributors/agents towards meeting set targets/goals

Monitors distribution and sales of MTN Zambia products and services

Ensure there is no OOS (Out of Stocks) (talk time, sim cards, phones etc.) in the allocated market.

Service key account customers (sub dealers) effectively

Deploy, train and monitor the use of EVD Machines (Electronic Voucher Distribution) and Mpos phones in the allocated market

Identify new POS sites to increase revenue

Sensitize the allocated market on the use of Mobile Money services.

Make sure there is visibility (branding) indoor and outdoor in the market

Monitor competitors in the market and also check trends in the market

Compile weekly and monthly reports

Field Marketing Executive,Soft-tech page Limited, May 2009 to June 2012

Main responsibilities

Market research/ intelligence according to the company’s specifications.

Enhancing retail/customers knowledge of products and services

Identify potential customers.

Setting up appropriate strategies on time and to keep them informed about the product and services.

Prospecting customers.

EDUCATION

Advanced Diploma- ICM ( Institute of Commercial Management) uk, Distance learning- Currently

Diploma in Sales and Marketing Management, University Of Zambia (UNZA), 2005-2008

Certificate in Computer Basic Skills, Prudence Institute For career Development, July-December, 2005

GCE “O” Level Certificate, Lusaka Girls Examination Centre 2000-2004

PERSONAL ATTRIBUTES

Holder of a Class B Clean driver’s license

Associate Member of Zambia Institute of Marketing (AZIM)

REFEREES

Mr. Mwewa Chibula (Human Resource Manager)

Ultratek Suppliers Ltd

0977-339 804

Lusaka

Mrs. Mwimba Makanka (Consumer Area Sales Manager)

MTN Zambia

0966-220 159

Lusaka

Mr. Charles Mwansa (Consumer Area Representative)

MTN Zambia

0966-220462

Lusaka