FREEDOM of INFORMATION REQUEST Ref. RJ25/09 RESPONSE TABLE

FREEDOM of INFORMATION REQUEST Ref. RJ25/09 RESPONSE TABLE

FREEDOM OF INFORMATION REQUEST Ref. RJ25/09 RESPONSE TABLE

I am doing some research into Merseyside Police, the period in particular relates to when Sir Norman Bettison was Chief Constable (CC) of Merseyside Police. Questions 1 to 9 below, relate solely to when Sir Norman Bettison was Chief Constable and no other time.

REQUEST

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RESPONSE

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ADDITIONAL INFORMATION

1) Did Sir Norman Bettison order a shift review whilst Chief Constable? / No
2) Was a shift review ever completed during the period in which Sir Bettison was holding office as the Chief Constable? / Yes / In June 1996, under the leadership of Chief Constable James Sharples, Deputy Chief Constable Paul Acres instructed Assistant Chief Constable Sir Paul Stephenson (now Commissioner of the Metropolitan Police) to review the shifts worked by Response Officers in Merseyside. The intent was to “better match resources to demand”.
The Shift Review ran from June 1996 until January 1997, when it reported its findings and became the Shift Implementation Team, with a brief to introduce the “new” shift arrangements in January 1999.
In 1998, during this transitional period, Norman Bettison was appointed as the new Chief Constable but he had no part in the Shift Review other than to recognise that the work had been done and was in the implementation phase.
3) What were the results/outcome of the shift review if one was held? (i.e. was a new shift pattern introduced/rejected etc) / The findings of the shift review were comprehensive and dealt with fundamental issues around the management of resources, rather than a simple and naive “review of rosters”. The Team found that such reviews were counter-productive and often led to the status quo being sustained. The fifteen recommendations made are reproduced at appendix 1. The Review had made several shift suggestions, but the simplest five-week roster was seen as most appropriate. This was an adaptation of the original five-week “OTTAWA” shift rota, but it did away with the seven consecutive night duties, as these were recognised – through empirical scientific research independently overseen by the University of Leeds - as harmful for health.
4) What were the reasons cited for a shift review, if one has taken place? / To better match resources to demand.
5) Please could copies of the new and old shift pattern be provided? (i.e. before and after the shift review) / See appendix 2.
6) How long did the shift review take to complete? / The actual Review from set-up to reporting ran for approximately 18 months. The structure it left in place reviews rosters constantly, with a view to ensuring the best match of resources to demand.
7) Who was consulted during the shift review? / The whole Force was consulted through a questionnaire survey, focus groups and the formal involvement of the Police Federation and Unions. Roadshows explaining the remit of the review were set up to cover the whole Force and opportunities were broadcast for any staff member to speak with the Team at any time. Furthermore, a Shift Review Board comprising ACPO, the Federation, Personnel and the Unions oversaw the whole Review. The Board had regular meetings to give direction to the Team where appropriate.
8) Were any significant objections received by Merseyside Police or the Chief Constable's office? / There is no record of any significant objections, other than the general response to change in any large group. The nature of the consultative process allowed all staff to make a contribution, especially in the free text of the survey questionnaire. All responses were recorded in the Appendix to the Shift Review with EVERY response being recorded, even those with less than three respondents.
9) When Sir Norman Bettison resigned from being Chief Constable, how quickly after his departure were the shift patterns altered (i.e. when were the shifts changed?) / The shift rosters for Neighbourhood Patrol (Response) remain largely the same as they have been for some time. The departure of Sir Norman Bettison had no effect on scheduling arrangements. The Merseyside Police Variable Shift Agreement was independently assessed by the Home Office/Accenture report in 2004 as “...the most flexible VSA...” in UK Policing. It remains a robust model for roster design which influences many other Forces seeking true flexibility and modernisation, whilst balancing the needs of individuals with those of the organisation.
10) What are the current shift patterns operated by response teams, NPT/community teams and Roads Policing teams? / Please see Appendix 3

Appendix 1

Recommendations of the Shift Review 1997

Attempts to rationalise previous shift systems have faltered for a variety of reasons. Any subsequent shift arrangements may suffer the same fate, unless all of the following form key parts of the implementation process:

  1. A new post of Area ‘Resource Manager’ (RM).
  2. That training in resource allocation and work scheduling methods be made available, in the first instance, to Resource Managers.
  3. Adequate training for first line managers in shift management.
  4. The shift arrangements for Enquiry Office Support Staff remain at the discretion of the Area Commanders and the responsibility of the RM - in the absence of a block Sergeant.
  5. Areas provide a ‘Patrol Plan’ covering vehicle staffing and deployment, foot patrols and overlap duties - all defined in accordance with Area Plans and local demands, including cover for refreshment breaks and other abstractions
  6. Inclusion of Shift System monitoring as part of Planning Process and as a Performance Indicator.
  7. The study of available computerised staff management systems, which allow day-to-day planning, future forecasting and historical analysis of operational staff deployment and abstractions - with a view to early implementation.
  8. The introduction of IT systems by which accurate analyses of demand, supply and response times may be made available.
  9. Communication and marketing of resource management issues to entire workforce.
  10. Proven ‘top down’ commitment to the issue of resource management.
  11. Recognition of peaks in operational demand when abstractions are being considered (e.g. training days on Fridays, the granting of RDL’s etc).
  12. The provision of a process to ensure structured and measured implementation
  13. That an advice booklet be produced and made available to those working shifts
  14. That a revised, unambiguous, Variable Shift Agreement be negotiated which takes into account operational needs, balanced with the needs of the workforce, incorporating particular attention to demand, Officer safety and cover for abstraction.
  15. The maintenance of a Corporate Rest Day System within Merseyside Police

Appendix 2

Original Roster for Response pre-Shift Review

Monday / Tuesday / Wednesday / Thursday / Friday / Saturday / Sunday
Week 1 / Mornings
07.00 to 15.00 / Mornings
07.00 to 15.00 / Rest Day / Rest Day / Nights
21.00 to 07.00 / Nights
21.00 to 07.00 / Nights
22.00 to 07.00
Week 2 / Nights
22.00 to 07.00 / Nights
22.00 to 07.00 / Nights
22.00 to 07.00 / Nights
21.00 to 07.00 / Rest Day / Rest Day / Rest Day
Week 3 / Rest Day / Rest Day / Rest Day / Afternoon
17.00 to 03.00 / Afternoon
17.00 to 03.00 / Afternoon
17.00 to 03.00 / Afternoon
14.30 to 00.30
Week 4 / Rest Day / Rest Day / Mornings
07.00 to 17.00 / Mornings
07.00 to 17.00 / Mornings
07.00 to 17.00 / Rest Day / Rest Day
Week 5 / Afternoon
14.30 to 00.30 / Afternoon
14.30 to 00.30 / Afternoon
12.30 to 22.30 / Rest Day / Rest Day / Mornings
07.00 to 17.00 / Mornings
07.00 to 15.00

Post-Shift Review “Core” Roster

Monday / Tuesday / Wednesday / Thursday / Friday / Saturday / Sunday
Week 1 / Nights
22.00 to 07.00 / Nights
22.00 to 07.00 / Nights
22.00 to 07.00 / Nights
21.00 to 07.00 / Rest Day / Rest Day / Rest Day
Week 2 / Mornings
07.00 to 15.00 / Mornings
07.00 to 15.00 / Mornings
07.00 to 17.00 / Rest Day / Rest Day / Afternoons
17.00 to 03.00 / Afternoons
14.30 to 00.30
Week 3 / Afternoons
14.30 to 00.30 / Afternoons
14.30 to 00.30 / Rest Day / Rest Day / Nights
21.00 to 07.00 / Nights
21.00 to 07.00 / Nights
22.00 to 07.00
Week 4 / Rest Day /

Rest Day

/ Rest Day / Mornings
07.00 to 17.00 / Mornings
07.00 to 17.00 / Mornings
07.00 to 17.00 / Mornings
07.00 to 15.00
Week 5 / Rest Day / Rest Day / Afternoons
12.30 to 22.30 / Afternoons
17.00 to 03.00 / Afternoons
17.00 to 03.00 / Rest Day / Rest Day

Please note: These rosters are only examples of what is worked. The Variable Shift Agreement means that although Rest Days and the type of shifts are the same, start and finish times change according to local demand. Therefore, care should be taken when interpreting these tables, as local conditions will require large variations.
Post-consultation Roster (the original roster introduced in January 1999 was changed in September 1999 following consultation, as the lates that finished into a weekend off were seen as creating a work/life balance problem. Advice was sought from Leeds University and, as the psychological effects of allowing staff some control offset the physiological effects of an anti-circadian roster, it was agreed to switch the last two weeks about).

Monday / Tuesday / Wednesday / Thursday / Friday / Saturday / Sunday
Week 1 / Nights / Nights / Nights / Nights /
Rest Day
/ Rest Day / Rest Day
22.00 to 07.00 / 22.00 to 07.00 / 22.00 to 07.00 / 21.00 to 07.00
Week 2 / Mornings / Mornings / Mornings / Rest Day / Rest Day / Mornings / Mornings
07.00 to 15.00 / 07.00 to 15.00 / 07.00 to 17.00 / 07.00 to 17.00 / 07.00 to 15.00
Week 3 / Mornings / Mornings / Rest Day / Rest Day / Nights / Nights / Nights
07.00 to 17.00 / 07.00 to 17.00 / 21.00 to 07.00 / 21.00 to 07.00 / 22.00 to 07.00
Week 4 / Rest Day / Rest Day / Rest Day / Afternoons / Afternoons / Afternoons / Afternoons
14.30 to 00.30 / 17.00 to 03.00 / 17.00 to 03.00 / 14.30 to 00.30
Week 5 / Rest Day / Rest Day / Mornings / Mornings / Mornings / Rest Day / Rest Day
07.00 to 17.00 / 07.00 to 17.00 / 07.00 to 17.00
Appendix 3

Current rosters for Response and Roads Policing are generally based on the five-block Variable Shift Agreement style shift. However, each Basic Command Unit and part of Roads Policing have differences, therefore only a generic response to the specific question is possible. It should be noted that Merseyside Police currently have in excess of 7500 shift patterns in use or on record, all of which are healthy, legal and match resources to demand.

Mon / Tue / Wed / Thu / Fri / Sat / Sun
1 / N / N / N / N / R / R / R
2 / L / L / L / R / R / D / D
3 / D / D / R / R / N / N / N
4 / R / R / R / L / EP / EP / L
5 / R / R / D / D / D / R / R

N = Night L = Late EP = Evening Patrol D = Day R = Rest Day

Current Neighbourhood Rosters are again subject to variations locally based on staff numbers and local variations in demand. However, the bulk of Neighbourhood Teams are made up of Police Community Support Officer’s who work a variation of the following, due to the costs of employing them on more anti-social shifts:

Mon / Tue / Wed / Thu / Fri / Sat / Sun
1 / R / L / L / L / L / R / R
2 / D / D / D / R / R / L / L
3 / L / R / R / D / D / D / R

R = Rest Day L = Late D = Day

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