Introduction

This questionnaire is part of a wider research initiative focussing on patient expectations from healthcare services and aims to collect and analyse performance data in relation to the current state of ophthalmology services in the UK.
The data collected through this research will only be used to analyse current performance and to design effective healthcare strategies to improve the quality of care. None of the responses to this questionnaire will passed on to third parties or used for any unrelated research projects.

FOI Contact Details

Trust: Bolton NHS Foundation Trust
Address: Trust Headquarters, Royal Bolton Hospital, Minerva Road, Farnworth, Bolton, BL4 0JR

City: Bolton
Email:
Phone: 01204 390861
FOI Contact:

Ophthalmology Department Performance

Sl. No / KPI / Target / Actual 2013 / Actual 2012 / Actual 2011 / Actual 2010 / Actual 2009
1 / Ophthalmology related GP Referrals / No internal target / 6857 / 7384 / 7248 / 7614 / 7921
2 / % of false positive referrals / No target / 2% / 1% / Data not available / Data not available / Data not available
3 / % of referrals seen by a consultant / No internal target / 91.26%` / 91.52% / 90.24% / 91.64% / 92.07%
4 / Avg Waiting time for first consultation appointment / 8 weeks / 6.4 weeks / 6.4 weeks / Data not available / Data not available / Data not available
5 / Avg Waiting time for diagnostic test appointment / 6 weeks / 6 weeks / 6 weeks / 6 weeks / 6 weeks / 6 weeks
6 / Avg Waiting time to see a doctor at specialist clinic / 8 weeks / 6.4 weeks / 6.4 weeks / Data not available / Data not available / Data not available
7 / Avg Waiting time for treatment / 18 weeks / 9 weeks –Ad.
6 weeks - Non Ad. / 8 weeks –Ad.
7 weeks – Non Ad / Data not available / Data not available / Data not available
8 / % of patients waiting 6 weeks or more for appointments COAG / 100% / 100% / 100% / Data not available / Data not available
9 / % of patients waiting 6 weeks or more for appointments ARMD ???? Which clinic / 33% / 0% / 100% / Data not available / Data not available
10 / % of patients waiting 6 weeks or more for a diagnostic test COAG / <1% / <1% / Data not available / Data not available / Data not available
11 / % of patients waiting 6 weeks or more for a diagnostic test ARMD / <1% / <1% / Data not available / Data not available / Data not available
12 / Waiting time for cataract surgery / 8 weeks / 4.88 weeks / 6.55 weeks / 10.46 weeks / Data not available / Data not available
13 / Ratio of New Appointments to Follow-up appointments / 2.0 / 2.64 / 2.46 / 2.68 / 2.49 / 2.35
14 / Uptake of Diabetic Retinopathy Screening / 70% / 81% / 84% / Data not available / Data not available / Data not available
15 / Waiting times for first WET ARMD treatment / 4 weeks
16 / Percentage of Out-patients seen by Specialist in specialist clinic per Month / 60% / 60% / Data not available / Data not available / Data not available
17 / Average Frequency of Mortality / Morbidity Review being Conducted in Ophthalmology Department Monthly / Ad-hoc / Ad-hoc / Ad-hoc / Ad-hoc / Ad-hoc
18 / Number of CVI / Data not available / Data not available / Data not available / Data not available / Data not available
19 / Avg No Show rate / New 8% Follow Up 9% / 9.3% / 9.1% / 8.9% / 9.3% / 8.8%
20 / Avg cancellation rate / No internal target / 1.4% / 2.1% / 2.1% / 3.3% / 3.7%
21 / Avg No. of Patients seen in specialist clinic
22 / Avg patients on waiting lists / No internal target / 2290 / 2313 / Data not available / Data not available / Data not available
23 / % of patients seen by a doctor / Unclear
24 / % of Glaucoma patients in community / Data not available / Data not available / Data not available / Data not available / Data not available
25 / % increase in AMD patients in community / Data not available / Data not available / Data not available / Data not available / Data not available
26 / % increase in DR patients in community / 89% / 94% / Data not available / Data not available / Data not available
27 / % increase in cataract patients in community / 74 total referrals / 68 total referrals
28 / % increase in patients in community with common eye disorders / 30 total referrals / 71 total referrals / Data not available / Data not available / Data not available