Facility Medical Director Job Description
Version 7
2/14/11
Primary Roles
1. Financial Improvement
o Ensure physicians and staff produce targeted operating income and cost effective medical care
o Educate physicians on their role in financial performance
o Assist the CPM in annual financial performance improvement (FPI) process
2. Quality and Care Coordination
¨ Accountable, with the Quality Medical Director, for high performance in health maintenance and disease management registries
¨ Coach physicians to maintain optimal Epic documentation including diagnostic coding, problem lists, plan of care, and AVS utilization.
¨ Ensure regular feedback to physicians about TEC resource utilization including pharmacy, advanced imaging and ER/hospitalization costs
¨ Understand and support reductions in cost of care through appropriate institutional utilization and resource management in imaging, lab and referrals.
¨ With the CPM, support patient safety initiatives through event reporting, service recovery and Risk Management notification when appropriate
3. Patient, Staff and Physician satisfaction
¨ Review access and patient satisfaction; develop a plan of improvement when needed
¨ Assist the medical director in recruiting and orienting new physicians
¨ May serve as mentor/coach as appropriate
¨ Conduct physician peer reviews of supervised physicians every two years with the support of the medical directors and section chairs
¨ Facilitate effective communication between physicians and other stakeholders
¨ Managing crises with involvement of CPM and medical director as needed
4. Continuous Improvement
¨ Support standard work, advanced access, utilization of TEC-IS teams and other approaches to improving processes of care
¨ Act as a champion of positive changes at TEC
Techniques and Skills Needed To Implement These Goals
¨ Set expectations and help create a vision
¨ Team building
¨ Leadership of medical and clinical staff, reminding them of TEC policies when needed
¨ A good working relationship with the CPM and physicians
¨ Lead peer reviews, provide focused feedback as appropriate
¨ Help with efficiency
¨ Understand key principles of improving systems
¨ Identify mentors for all new physicians and set expectations for that role
¨ Identify physicians with personal problems and refer to medical director
¨ Ability to have effective difficult conversations and manage conflict, with support as needed.
Performance Expectations
¨ The supervising medical director and FMD will agree upon five or fewer key performance metrics early in each calendar year in the following areas:
o Financial performance
o Customer satisfaction
o Patient quality and safety
o Best workplace
o Continuous improvement
¨ FMD bonuses will depend upon results in the above areas of responsibility
Meetings Required
¨ Regular meetings with staff and physicians, monthly meetings with other FMDs
¨ One day educational events up to twice per year; special educational meetings, if relevant , can be arranged with Medical Director at TEC expense
Supervisor: The CMO, Medical Director or Associate Medical Director
Compensation: As set by the Board of Directors
Selection
¨ Open to all physicians at local site
¨ Applicants interviewed by Medical Director and selected FMD(s)
¨ Appointment for initial 4 year term by Board after recommendation by Medical Director
¨ FMD may be changed if needed by Board
Evaluation annually by supervising Medical Director with input from physicians supervised and Clinical Practice Manager, etc.
Approved by FMDs 8/17/2001
Approved by Board of Directors 11/12/98
Modified by Medical Director 2/14/11