Florida Department of Labor and Employment Security s1

Agency for Workforce Innovation

Office for Civil Rights

Compliance Review Evaluation

Completion of this survey will assist the Office for Civil Rights in evaluating the nondiscrimination-program review process . Please return the completed survey to:

Agency for Workforce Innovation

Office for Civil Rights

107 East Madison Street, MSC 150

Tallahassee, Florida 32399-4129

Thank you for your assistance.

Entity:
Review date(s):
Reviewer(s):

Survey completed by: (name)

(title)

Pre-site Review Activity

  1. Initial notification of the review was provided far enough in advance to minimize scheduling conflicts. Yes____No____
  1. Information in the written notification letter and enclosures was clear, complete, and provided in a timely manner. Yes____No____
  1. Your calls to the Office for Civil Rights (OCR) were handled promptly and courteously. Yes____No____Not applicable____
  1. Your questions were answered to your satisfaction. Yes____No____Not applicable____
  1. You were contacted during the week prior to the review to confirm site visit arrangements. Yes____No____

COMMENTS (Please discuss any "no" responses.):


Agency for Workforce Innovation 2

Office for Civil Rights

Compliance Review Evaluation: (entity)

Site Review Activity

  1. The entrance conference was informative. Yes____No____

Your questions were answered to your satisfaction. Yes____No____

  1. Discussion during the entrance conference included a review of findings from the previous review, if applicable. Yes____No____Not applicable____
  1. Analyses of data on customers served, prepared in advance by the OCR, were reviewed and discussed. Yes____No____

Your questions about these data were answered to your satisfaction. Yes____No____

  1. During the entrance conference, the agenda, site review timetable, documents to be furnished to the reviewer(s), and the projected exit conference time, location, and attendees were confirmed. Yes____No____
  1. During the site review, reviewing staff conducted interim discussions, as appropriate, to inform you of review progress and to address any questions or concerns that you or they had at the time. Yes____No____None required____
  1. Reviewing staff minimized the interruption of your program operations. Yes____No____
  1. Reviewing staff appeared to make constructive use of time. Yes____No____

8.  Reviewing-staff performance standards appear to be at least as high as the standards for staff in this office. Yes____No____

9.  Records and documents requested for use during the review were returned in the same condition as they were provided to the OCR reviewers. Yes____No____

COMMENTS (Please discuss any "no" responses.):


Agency for Workforce Innovation 3

Office for Civil Rights

Compliance Review Evaluation: (entity)

Please rate the following, and comment on any ratings of "fair," "poor," or “unsatisfactory”:

  1. Reviewing staff
  1. Team leader (or reviewer, if only one)

1)  objectivity excellent good fair poor

2)  professionalism excellent good fair poor

  1. Other reviewing staff (if applicable)

1)  objectivity excellent good fair poor

2)  professionalism excellent good fair poor

  1. Written report of the review
  1. objectivity excellent good fair poor
  1. usefulness excellent good fair poor
  1. clarity excellent good fair poor
  1. timeliness excellent good fair poor

Did the report contain any findings that were not discussed either during the exit conference or in follow-up communication? Yes____No____ If "yes," please comment.

COMMENTS: ______