First Impression Management

Jan Goss, CEO Civility Consulting

First Impression Management

Jan Goss is one of those people you do not soon forget. She is a woman on a mission; a positive charge in a negative world, an agent of change. She has written numerous programs to help others live life to the fullest in their personal and professional lives. Tireless in pursuing avenues to communicate, she is also an accomplished singer/songwriter and award winning motivational speaker. Jan is a published author of two books, She Scriptures™, released in fall 2008 and her second book, Protocol Power, 21 Days to Professional Polish released in July 2010. She is a featured columnist and expert for various publications and is highly regarded for her First Impression Management and Business Etiquette expertise. Jan also blazed a trail as a consultant in the luxury real estate community in Austin, Texas for 13 years.

Born in Munich Germany, Jan was the daughter of a military officer. She and her four siblings traveled extensively in her early life (21 moves in 18 years!). As a result, a passion for people of all cultural and ethnic backgrounds was born.

Executives, client facing professionals, and those in the public eye benefit greatly from Jan’s services. She is an expert in her field and provides a plethora of services for personal and professional growth.

Jan Goss founded the Austin School of Protocol, LLC in July 2007 and launched Civility Consulting in January 2011. She studied International Business at American Intercontinental University and is a graduate of the Protocol School of Washington in Washington, D.C.

Jan resides in beautiful Austin, Texas with her husband, Richard Gibson.

1250 Capital of Texas Highway South Building Three, Suite 400
Austin, Texas 78746 512.329.2012