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Role Description

Faculty/Service:International Development

Job Title:International Recruitment Coordinator

Grade:5

Category: Administrative

Job Purpose: As a member of the international student recruitment team, the role holder will be required to assist with planning, implementing and co-ordinating recruitment and conversion activities in order to achieve international recruitment targets. Regular and frequent overseas travel is a requirement of the role.

The role holder will have extensive communication with Country Managers, Faculty International Recruitment Managers,International Admissions,and the International Conversions team.

Responsible to:International Recruitment Manager

Generic Duties and Responsibilities:

In line with the University’s Mission, Corporate Strategy and Leadership Attributes, you will:

  • Support the Faculty or Service Management Team by coordinating and contributing to the provision of professional expertise and support ensuring that the service provides high levels of stakeholder satisfaction.
  • Organise, plan and prioritise own work activities, and the work of others where appropriate, to contribute to the achievement of Faculty or Service objectives and professional standards.
  • Respond positively to feedback by proactively reviewing processes, procedures and practices to ensure that the needs and expectations of relevant stakeholders are met.
  • Contribute to the development of a collaborative, collegiate and inclusive culture, by sharing information and good practice with others.
  • Work co-operatively and maintain effective relationships with others, internally and externally to the University, as appropriate to own area of responsibility.
  • Develop and maintain a specialist knowledge of own area of responsibility.
  • Demonstrate a flexible attitude to change to support the University to meet existing and future needs.
  • Act corporately, promoting the ‘One University’ principle and promoting the Faculty or Service within and outside the University where appropriate.
  • Undertake other responsibilities as required.

Specific Responsibilities:

  • Support the International Recruitment Manager and Faculty International Recruitment Managers, contributing to the overall delivery of the international recruitment targets in a flexible and proactive manner;
  • Represent the University at overseas recruitment exhibitions, agent interview sessions and other activities, making presentations and attending events in a variety of settings; ensuring activities are cost effective and deliver appropriate return on investment;
  • Provide specialist recruitment support specifically to one or more of the Faculties, while being able and willing to represent all of the Faculties equally when abroad;
  • Support the International Recruitment Manager and Faculty International Recruitment Managers in their roles as Country Managers in assisting them to develop, implement and maintain appropriate market-specific strategies and action plans;
  • Support conversion activity and campaigns, in particular by personally following up and tracking leads from recruitment events, contributing to the overall delivery of an excellent customer experience for international applicants;
  • Contribute to the international social media and digital campaigns to enhance and support recruitment activities;
  • Develop presentations, faculty specific recruitment materials, and marketing collateral as required;

This Role Description is not intended to be an exhaustive list of duties and will be subject to periodic review by the line manager and appropriate others in discussion with the post-holder.

Person Specification

Faculty/Service:International Development

Job Title:International Recruitment Coordinator

Grade:5

E/D
1. / Knowledge
Knowledge ofrecruitment in the context of University international activity. / E
Cultural awareness and knowledge. / E
Comprehensive knowledge of the work practices, processes and procedures relevant to the role. / E
Working knowledge of systems, processes and procedures in own area that is required to provide advice and guidance to others. / E
Clear understanding of the standards and regulations set for the conduct and output for the role. / E
Working knowledge of the activities of other areas of the University relevant to the role. / E
2. / Personal Abilities and Skills
Ability to undertake marketing or promotional work including the ability to develop and deliver effective presentations. / E
Excellent customer service skills. / E
Ability to work as an effective team member, in supporting the University Strategy and other activities for the benefit of own area of responsibility and the University as a whole. / E
A positive, inclusive and collegial approach and the ability to inspire and motivate others, where relevant. / E
Ability to effectively plan and organise resources. / E
Ability to develop and maintain good working relationships with colleagues across the Service and University and with external stakeholders where relevant. / E
Ability to use initiative to resolve complex problems by applying creativity to identify practical options and devise varied solutions. / E
Ability to supervise others as required. / E
3. / Experience
Experience in marketing, student recruitment and or public relations work. / E
Experience of planning and organising the activities of self and/or others. / E
Experience of working with relevant specialised processes, systems and procedures. / E
Experience of working independently and dealing with unforeseen problems and circumstances. / E
Experience of contributing to the development of current working methods. / E
Demonstrable success in building good relationships with key internal and external parties. / E
4. / Education/Training
First degree or equivalent, preferably in a discipline relevant to the role or proven relevant professional experience. / E

Legend:

E= EssentialD= Desirable