Saad Haq
12310 Dixie Ann Drive, Charlotte, NC 28262(215) 390 – 0313
Experienced Software Quality Assurance Professional
Sharp, Driven, Analytical, and Detailed Oriented Quality Assurance Professional with a strong background in quality assurance, use case design and verification in the software industry. An established leader with hands-on ability to direct and improve quality programs to reduce defects, and improve overall efficiency. Skilled at developing and implementing test strategies, standard operating procedures (SOP), and quality methodologies supporting development and release of mission critical applications. Adept in automation testing and able to motivate, train, and lead effective QA teams. Exceptional in integrating and testing third-party software with a distinguished presentation and communication style.
QA Strategy ● Planning ● Forecasting ● Agile ● Scrum ● Waterfall ● QMS ● CMMI ● SDLC ● ISO
Team Development ● Test Driven Development ● Requirements Gathering ● Use Case Design ● Test Case Development ● Automation ● Metrics ● Consulting ● Project Management ● Defect Management
Selected Accomplishments
- Delivered 5 major interactive guide software releases, reaching 28 million cable subscribers, managing and leading feature and regression teams in the process.
- Implemented automation lab environments, saving time and costs, resulting in 40%test case coverage.
- Obtained subject matter expertise (SME) in multiple features, such as DVR, Multi-Room DVR, Remote DVR, system upgrades, and other technical operations, having the opportunity to assist other engineering groups in testing next generation systems, by participating in requirements, use case, test case, and design reviews.
- Rewarded the role of ScrumMaster, for multiple projects in Agile teams of 7-10 people; led monthly planning, retrospective, and overall project forecast meetings.
- Originated training documents and presentations and provided training for product features and various headend technical operations.
- Knowledgeable in various defect tracking, project management, and test tools.
- Proficient in creating, designing, and implementing, test data and test cases, system level regression test procedures, manual and automated test suites, test plans, and test reports.
- Skilled in white box, black box, grey box, functional, regression, negative, systems integration, user acceptance, performance, load, stress, and stability testing.
Key Skills: Unique blend of hands-on technical expertise, project management skills, and a holistic view of quality assurance. Creating quality based solutions in response to customer and business needs. Leading QA teams while identifying and exploiting opportunities to create a higher quality product.
Professional Accomplishments
Time Warner CAble, Charlotte, North Carolina●6/2010 – Present
Test Engineer
The second largest cable company in the country, Time Warner Cable connects people and businesses through its World Class Enhanced TV, High Speed Data, and Digital Phone Services.
Test Engineer involved in end to end systems verification of the Motorola Legacy product while contributingin creating an automation solution in this environment.
- Presented to management and test engineers a solution to test 35% of regression tests cases through automation.
- Consultant to onshore and offshore automation developers, providing and validating structure, format, and execution of test scripts developed in JRuby and Selenium.
- Testing unbound applications on the interactive guide such as Caller ID, Start Over, and Look Back. Responsible for creating test cases, managing defects, and creating/maintaining relationships with 3rd party vendors, ensuring effective and efficient releases of these applications.
Saad HaqPage1
12310 Dixie Ann Drive, Charlotte, NC 28262(215) 390 – 0313
Professional Accomplishments (continued)
guideworks, llc, Radnor, Pennsylvania●2/2005 – 5/2010
Experienced Quality Assurance Lead
Part of the Comcast family of companies, GuideWorks creates digital cable navigation systems for customer set-top boxes. The interactive program guide (iGuide) deployed by Comcast is the most deployed guide in the country.
Managed QA teams in complex projects. Designed strategies and applied QA best practices and methodologies to ensure quality of final product, in the process reducing defects and saving costs.
- Part of intense Agile software development teams (using Scrum methodology) on high profile projects, determining requirements, use cases, resources, and scheduling, working through all phases of the software development life cycle.
- Led junior and senior QA engineers (onshore and offshore) in multiple parallel test efforts, testing software products in C, C++, and Java environments, application of test methodologies, and preparation of QA documentation.
- Authored test plans, showing requirements references, hardware/software required, defect trend, automation percentage, schedule, resources, risk/contingencies, and exit criteria.
- Effective and efficient ScrumMaster for 2 projects, leading a group of developers, testers, business analysts, and product managers, while creating and maintaining relationships with outside vendors.
- Led daily Scrum meetings and Sprint Planning/Review/Retrospective meetings. Defined epics, stories, team velocity, sprint/product backlog, and measured progress through the Sprint burndown chart. Tools used were VersionOne and Rally.
- Presented a Release Acceptance Criteria document, proposing to managers and 3rd party vendors to coordinate acceptance deliverables/requirements and on how to improve entrance/exit criteria.
- Created, designed, implemented, use cases and test cases and manual and automated test suites. HP Quality Center and QTP used for test execution/management, defect management, and test metrics.
- Led and promoted team to lead design, use case, and test case reviews with developers and testers.
Concurrent computer Corporation,Chalfont, Pennsylvania● 5/2004 – 11/2004
Integration Tester
The Concurrent Video on Demand (VOD) division creates and deploys VOD systems to various cable partners.
Developed test plans and executed test cases, on video servers, web reports system, and third-party applications. Worked with engineering teams investigating and validating defects.
- Created test plan on the Software RAID File System, verifyingcontent output through the video servers.
- Tested 3rdparty software, using and editing XML files to verify content ingress from a 3rdparty server.
- Used and modified SQL scripts to test the web reports system validating the statistics returned.
- Monitored system crashes at various cable sites; submitted daily summaries outlining details.
- Recorded Software RAID drive(s) failures from cable sites and created reports outlining those failures.
panasonic AVC Laboratory company (pavcal), Westampton, New Jersey ● 9/2002 – 5/2004
Software QA Engineer
Leading consumer electronics company creating and designing Digital Television (DTV), Cable Television, Satellite, and Terrestrial products.
Responsible for testing receivers, high definition and plasma televisions, and navigation systems on set-top boxes.
- Responsible for conducting tests with live signal and MPEG-2 test streams to verify proper closed captioning, audio, video, and rating block functionalities.
- Reviewed specifications provided by Panasonic, CableLabs, and cable partners, such as Comcast to develop appropriate test plans and test cases to test the overall system functionality and user navigation routines;compiled and maintained the high priority defect list, monitoring progress.
- Assisted in building up automation test lab to verify set-top box functionality and stability.
Education
Bachelor of Science, Computer Science, 2003 (Applied Mathematics Minor)
New Jersey Institute of Technology (NJIT), College of Computing Sciences, Newark, New Jersey
Saad HaqPage3
12310 Dixie Ann Drive, Charlotte, NC 28262(215) 390 – 0313
Training and Development
TEKsystems: Introduction to Ruby, 2012
Global Knowledge: Oracle SQL, 2012
Leadership Development: Principles of Leadership, 2009
Pennsylvania State University Certificate: Technical Writing and Unified Modeling Language (UML), 2009
Dale Carnegie Training: Effective Communications & Human Relations, 2008