Date

Tami Erwin

Executive Vice President – Wireless Operations

Verizon Corporate Office

One Verizon Way

Basking Ridge, NJ 07920

Re: Improved Cellular Service

Dear Ms. Erwin,

I have been a Verizon customer for many years and chose your company for the quality of services you advertised.

However, as a Resident, Guest, Employee within the Town of Seven Devils, North Carolina, my experience with Verizon cellular service has been inferior. Recently, a new cellphone tower was built in the Town of Seven Devils by Carolina West, with our hope that Verizon would soon add on but nothing ever happened so the Verizon signal is still very weak and unreliable.

The purpose of this letter is to make a plea to Verizon to piggyback as a major carrier to the existing cellphone tower. This would be a great service to all your customers who spend time in the Town of Seven Devils, whether for a day, a week, or a lifetime. Equally important, it would keep me and others as happy and satisfied Verizon customers, knowing you listened to our concerns.

Thank you for your attention to this request.

Sincerely,

Signature line

Name:

Address:

Address:

Contact information – Verizon Account Information

Date

Ronan Dunne

Executive Vice President/Group President of Verizon Wireless

Verizon Corporate Office

One Verizon Way

Basking Ridge, NJ 07920

Re: Improved Cellular Service

Dear Mr. Dunne,

I have been a Verizon customer for many years and chose your company for the quality of services you advertised.

However, as a Resident, Guest, Employee within the Town of Seven Devils, North Carolina, my experience with Verizon cellular service has been inferior. Recently, a new cellphone tower was built in the Town of Seven Devils by Carolina West, with our hope that Verizon would soon add on but nothing ever happened so the Verizon signal is still very weak and unreliable.

The purpose of this letter is to make a plea to Verizon to piggyback as a major carrier to the existing cellphone tower. This would be a great service to all your customers who spend time in the Town of Seven Devils, whether for a day, a week, or a lifetime. Equally important, it would keep me and others as happy and satisfied Verizon customers, knowing you listened to our concerns.

Thank you for your attention to this request.

Sincerely,

Signature line

Name:

Address:

Address:

Contact information – Verizon Account Information