ENABLING PUBLIC FOLDER SCANNING/CONFIGURING SYSTEM ATTENDANT PROFILE

For new installations, you need to perform the following steps to enable public folder scanning on each Microsoft Exchange server:

  1. At the DOS prompt or at the RUN command, execute “admin–raw” under bin folder of the exchange server directory

<drive>:\<server_dir>\bin\admin-raw

where :

<drive> is the system drive where exchange was installed

<server_dir> is the Microsoft Exchange server install directory (usually exchsrvr)


For example, c:\exchsrvr\bin\admin -raw

This action would launch the Microsoft Exchange Administrator screen

  1. From the left pane of the Microsoft Exchange Administrator screen, select <domain>. Then in the right pane, select Configuration | Servers | <site> | PrivateInformationStore | MailboxResources.

where :

<domain> is the server domain

<site> is the server site.


  1. Select System Attendant from the list in the right pane. Then from the File menu, select RawProperties.
  2. The System Attendant Properties screen appears.

Select All from the List attributes of type drop-down list box, and Display Name from the Object Attributes drop-down list box.

In the Edit value text box, enter a name for the System Attendant mailbox. Then click Set.


Select Hide from AB from the Object Attributes drop-down list box and then set its value to 0
in the Edit value text box. Then click Set.

Click OK to save the changes.

  1. From the left pane, select Folders | PublicFolders and then the public folder you want ScanMail to scan.
  1. Select Properties from the File menu. The Properties screen appears.

Under the General tab, click ClientPermissions and then Add.

From the list on the left, select the name you specified above (System Attendant) and then click Add.

Click OK to create a new account.

  1. From the Client Permissions screen, select the account you just created.

In the Permissions section, assign the role of "Editor" to this account by selecting Editor from the Roles drop-down list box.

Click OK and then OK again.

Note : You have to do steps 5 to 7 for every public folder that you want Scanmail to scan.

A tool has been created by our developer to automate steps 5 to 7. After doing steps 1 to 4, do the following :

  1. Extract the attached PFTOOL.zip to ScanMail directory (usually SMEX for 3.5x)
  2. Use the RUN command in the Start menu to run SmexPF.exe
  3. In the System Attendant Display Name box, type the Display Name that you’ve specified in step 4 above… You must specify the Display Name is quotes, i.e., “System Attendant”
  4. Click “Set”
  5. Go to Control Panel | Services
  6. Stop ScanMail_Monitor then ScanMail_RealTimeScan service
  7. Start these services again in the same order