EMPLOYER RELATIONSHIP MANAGER (ERM)

JOB DESCRIPTION

Based at:RFEA Regional Office or Regional Resettlement Centre (RRC)

Reporting to: Employer Engagement Manager (EEM)

Role: To source and secure suitable, quality vacancies and vocational opportunities for all Service Leavers (SL) resettling through the Career Transition Partnership (CTP) – including CTP (Assist), Early Service Leavers (ESLs) and, when required, Reservists and Spouses (on commencement of the relevant CTP service trial).

The ERM will take an Apprenticeship to Executive approach to CTP employer engagement - by engaging, developing and managing relationships with key employers employer organisations across the relevant region.

Key Performance Indicators:The ERM will work effectively to a defined set of employment related targets and Performance Indicators (PIs)as defined by the EEM.

Compliance: The ERM is expected to comply with all CTP and RFEA Data Protection Procedures and relevant CTP Work Instructions.

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Principal Responsibilities:

As directed by the EEM:

  • Develop and implement an intelligence led, regional employer engagement strategy which links key regional employer job opportunities with the career requirements of all SL. These should include:
  • Full-time appointments, part time appointments, work experience placements, suitable self-employment and vocational opportunities.
  • Proactively market the transferrable skills and experience of all SLs to potential employers, particularly potential regional key accounts.
  • Work with employers across industry sector networks to determine future skill and talent pipeline requirements. Work with the Key Accounts staff and regional CTP staff to integrate these into the CTP Transition, Training and Employment Support strategy.
  • When required, manage the End to End (E2E) process for specialist key account employer recruitment campaigns focused in the region.
  • Manage the relationship with key regional CTP stakeholders, including:
  • Regional employment organisations.
  • Sectors Skills Councils
  • MOD stakeholders – including RFCA, Sabre, and Regional Army Brigade Transition Staff.
  • DWP regional Armed Forces Champions.
  • Work closely, co-ordinate, liaise and provide employer engagement related support (when requested and when appropriate) to the affiliated:
  • CTP Regional Resettlement Centre (RRC).
  • Regional CTP (Assist) Specialist Employment Consultant(s).
  • CTP (Future Horizons)Employment Advisor(s).
  • RFEA Ex-ForcesEmployment Advisors (supporting Veterans).
  • Officers Association regional employment staff.
  • Maintain strong links with existing regional SME employers who have traditionally supplied appropriate jobs for SL under CTP.
  • Ensure all regional employer contacts are encouraged to register, enter and manage their own vacancies on the CTP web site.
  • Maintain accuracy and integrity in all interactions with the CTP BMS (ADAPT), ensuring timely recording of own employer engagement activity.
  • Share information on regional training opportunities with CTP Training and the Preferred Supplier (PS) Manager, especially those opportunities leading to jobs.
  • When required, support the Key Accounts Team in the management of any high profile, national and specialist employer recruitment campaigns.
  • Promote and assist with the organisation of CTP Regional Employment Fairs, Sector Briefs, Industry Awareness Events and Brigade Transition Fairs - in conjunction with the relevant CTP RRC.
  • Provide regular input to employment reports and CTP publications as directed by the EEM.
  • When required, liaise with key regional Manpower offices in order to source regional employment opportunities that may be suitable for SL.
  • When required, conduct other CTP and RFEA tasks and requests as directed by the EEM.

PERSON COMPETENCIES

Essential Competencies

  • Certificate in Recruitment Practice or equivalent
  • A comprehensive understanding of recruitment and industry intelligence, including the regional job market and vocational training, job matching, and selection.
  • Proven track record of initiating and managing high-level and influential external relationships.
  • Ability to deliver outputs against demanding schedules and work to a set of Performance Indicators (PIs).
  • Strong presentation and all round communication and negotiation skills.
  • Strong organisational skills and experience of managing and working in a team.
  • Experience of using and exploiting advanced business management systems.
  • Ability to analyse data and clearly present findings.

Desirable Competences

  • Experience ofmarketing, PR and customer liaison.
  • An empathy with and a good understanding of Armed Forces personnel and their employability.
  • Educated to degree level or equivalent.

Security Clearance

Successful candidates will be required to undertake Ministry of Defence (MOD) security clearance which requires applicants to have been resident in the UK for over 5 years.

This job description will be reviewed on occasion and, where necessary updated.

Signature:……………………………………………..

Full Name:……………………………………………..

Date:……………………………………………..

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