EMPLOYEE SATISFACTION SURVEY

As we continue to develop our strategic plan for the future, we recognize the importance of a motivated, cohesive employee team. With that in mind, we need your honest feedback regarding your perception of our company. Kindly take a few minutes and complete this employee satisfaction survey. Completed surveys should be forwarded to Human Resources. Please note that all responses are confidential. Thank you.

CLASSIFACTION: Part-TimeFull-Time

DEPARTMENT (optional): / Choose One:AdministrationPurchasingMaintenanceHousekeepingMarketing
SPECIFIC AREA OR BUILDING (optional):
NAME (optional):
Date Completed:

RATE THE IMPORTANCE OF BENEFITS

Using 1 through 10, rate the items in order of importance.

Health Benefits
Pension Plan
Vacation, Holidays, and Personal Days
Sick Time
Parking
Wellness Program
Tuition Reimbursement Plan
Family and Medical Leave Policies
Flexible Scheduling or Telecommuting
Employee Assistance Program

MONETARY & NON-MONETARY BENEFITS AND COMPENSATION

1=Strongly Agree; 2=Agree; 3=Neutral; 4=Disagree; 5=Strongly Disagree

1. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I am paid a fair amount for the work that I perform.
2. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / The company’s salaries are better than those offered by other area employers.

1=Very Satisfied; 2=Satisfied; 3=Neutral; 4=Dissatisfied; 5=Very Dissatisfied

3. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Health Benefits
4. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Pension Plan
5. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Vacation, Holidays, and Personal Days
6. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Sick Time
7. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Parking (If answer was a 4 or 5, which location?)
8. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Wellness Program
9. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Tuition Reimbursement Plan
10. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Family and Medical Leave Policies
11. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Flexible Schedule or Telecommuting
12. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Employee Assistance Program
13. / Choose One:1-Very Satisfied2-Satisfied3-Neutral4-Dissatisfied5-Very Dissatisfied / Overall satisfaction with the company’s Monetary and Non-Monetary Benefits and Compensation
14. / Comments regarding benefits (including benefits you would like to have offered):

VALUING DIVERSITY

1=Strongly Agree; 2=Agree; 3=Neutral; 4=Disagree; 5=Strongly Disagree

15. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I understand the importance of valuing differences at the company.
16. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / The environment is supportive of the expression of different perceptions, opinions, and personal styles.
17. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / People are treated with appreciation and respect.
18. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / All things considered, I am satisfied that this company supports and encourages the valuing of differences.
19. / Comments/Suggestions on How to Improve:

COMMUNICATION AND INVOLVEMENT

1=Strongly Agree; 2=Agree; 3=Neutral; 4=Disagree; 5=Strongly Disagree

20. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I am well informed about what’s going on in the company.
21. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / The information and tools that I need to do my job well are available to me.
22. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / The departments communicate well with one another.
23. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I understand clearly what our mission, values, and beliefs are.
24. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / People communicate well within my department.
25. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I recognize that my efforts contribute to our mission.
26. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / Overall, I am satisfied with communication and involvement.
27. / Comments/Suggestions on How to Improve:

COMPANY CULTURE AND IMAGE

1=Strongly Agree; 2=Agree; 3=Neutral; 4=Disagree; 5=Strongly Disagree

28. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I trust my co-workers.
29. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I trust management.
30. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / Employees feel interested about what is good for the entire company instead of what is good for themselves or their group/department.
31. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / Employees try to stay focused on solutions without dwelling on blame.
32. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / Employees show other employees the same respect as they show to customers.
33. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / The companybelieves people should be held accountable for results.
34. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / The company promotes people based on performance.
35. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / The companyconstantly exerts new challenges and seeks continuous improvement.
36. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I know that the company really cares about the community.
37. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I feel pride when I say that I work for this company.
38. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / Employees feel a strong sense of personal responsibility for the performance of their own departments as well as that ofthe company.
39. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / The companytruly cares about me.
40. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / I have confidence in the direction that the company is going.
41. / Choose One:1-Strongly Agree2-Agree3-Neutral4-Disagree5-Strongly Agree / Overall, I am satisfied with the company’s company image and corporate culture.
42. / Comments/Suggestions on How to Improve:

TRAINING

43. / Are you satisfied with the internal trainings provided? / Yes / No
44. / What other training subjects would you like to see the company offer to staff?

SUPERVISOR EFFECTIVENESS

1=Always; 2=Frequently; 3=Seldom; 4=Never

45. / Choose One:1-Always2-Frequently3-Seldom4-Never / My supervisor is fair and equal toward all employees in my department.
46 / Choose One:1-Always2-Frequently3-Seldom4-Never / My supervisor generally encourages feedback from all staff regarding processes.
47. / Choose One:1-Always2-Frequently3-Seldom4-Never / My supervisor lets me know how I'm doing in my job.
48. / Choose One:1-Always2-Frequently3-Seldom4-Never / My supervisor addresses performance problems of my co-workers.
49. / Choose One:1-Always2-Frequently3-Seldom4-Never / My supervisor disciplines employees in private.
50. / Choose One:1-Always2-Frequently3-Seldom4-Never / My supervisor gives clear instructions and explains things carefully.
51. / Choose One:1-Always2-Frequently3-Seldom4-Never / I know what my supervisor expects from me.
52. / Choose One:1-Always2-Frequently3-Seldom4-Never / My supervisor listens and responds to my concerns.
53. / Choose One:1-Always2-Frequently3-Seldom4-Never / I receive adequate recognition from my supervisor for good work.
54. / Choose One:1-Always2-Frequently3-Seldom4-Never / I feel my efforts are appreciated from my supervisor.
55. / Comments/Suggestions on How to Improve:

OVERALL

56. / What changes would you recommend be made in your department or area?
57. / Why do you stay at the company?
58. / What things should the company continue to do?
59. / What things should the company stop doing?
60. / What do you see as the greatest opportunities for the company?
61. / What do you see as the greatest challenges facing the company?
62. / Other Comments/Suggestions:

Please print your survey and forward to Human Resources.

Thank you!

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