Emmanuel E. Ramirez

Phone #: (469) 274-1492
Email:

EducationandTraining:

2011EarnedcertificateinFoodManagement,providedbyG&BConsulting,Inc.

2007EarnedcertificateinMicrocomputerApplications-NetworkingatLeeCollege

2005EarnedcertificateofHighSchoolEquivalency(GED).

2005EarnedDiploma(withhighesthonors)inBusinessManagementatStratfordCareer Institute.

WorkExperience/EmploymentHistory:

GeneralManageratCici’sPizza 2008-2012

•Duties included, management mentoring, sales growth, inventory control, product and labor cost to meet ‘’profit and loss’’ benchmark goals for profitability, conducted register and safe-box cash drops, bank deposits, employee schedule development, determined payroll, entered detail daily sales and labor amounts in Excel Office program.

•Supervised the preventative maintenance and upkeep of equipment, facility and grounds. Using monthly checklists and an internal preventive maintenance schedule, we reduced repair and maintenance expenses.

•Directed the recruitment, interviewing, hiring, conducted quarterly performance evaluations, and scheduled / led staff meetings

•Achieved high operations index and developed a low labor cost through an all-around team member training

•Accomplished and maintained a high company and corporate compliance standards of product quality, guest service and restaurant cleanliness by managing the quality of recipes, service standards, and sanitation practices, which as a result, we received successful reviews from guest in the areas of quality and service; successful sanitation reports from the county health department were given to us as well

SkillsandAbilities:

•Strategic Planning, Team Leadership, Mentoring. Budget Planning, Profit and Loss Management, Inventory Control, Marketing, Sales and Customer Service. Employee recruitment, Interviewing, and Retention. Salary Negotiations, Job Placement. Arrange and review daily, weekly, and monthly sales, labor, and inventory reports

•Through strategic planning (extreme focus on customer, and an “all-star” team member training ), I was able to bring up sales by up to 30%, minimized food-cost 20% below benchmark, significantly lowered labor percentages, and increased guest/customer satisfaction by up to 60% on a corporate website - monthly review.

VolunteerExperience:

•Foundeda Cici’s SpiritClubwith several school teams, daycare centers, and churches.

•Attended to school team games, as well as daycare centers and church events.

Languages:

•English: speak , write and read.

•Spanish: speak, write and read.