email booking request

Please complete this form on your computer and then email as an attachment to
You can use the tab key + shift key or mouse pointer to move forward and backward between the fields you have to fill in
It is important you fill in all fields for us to correctly process your booking, press the F1 key for adviceon any field for more information.
Please complete this form on your computer and then email as an attachment to
You can use the tab key + shift key or mouse pointer to move forward and backward between the fields you have to fill in.It is important you fill in all fields for us to correctly process your booking, press the F1 key for advice on any field for more information.

customer details

Customer Number: / Title:
Surname: / Forename:
Home Address: / Post Code:
Email: / Mobility Aid:PLEASE SELECT...NO MOBILITY AIDSTICK/CRUTCHESFRAME/WALKERSHOLLEYSTANDARD MANUAL WHEELCHAIRSTANDARD MANUAL WHEELCHAIR (TRANSFERABLE)LARGE MANUAL WHEELCHAIRLARGE MANUAL WHEELCHAIR (TRANSFERABLE)STANDARD ELECTRIC WHEELCHAIRLARGE ELECTRIC WHEELCHAIRSCOOTERLARGE SCOOTERASSISTANCE DOGTAIL-LIFT ONLY USER
OUTWARD
Date of Travel(dd/MM/yyyy): / Trip Purpose:PLEASE SELECT...EDUCATIONALMEDICALPUBLIC ENTERTAINMENTRELIGIOUSSHOPPINGSOCIAL CLUBSOCIAL VISITOTHER (PLEASE SPECIFY IN COMMENTS)
Pick up Address if not from home: / Post Code:
Pick up Time(24H) (HH:mm): / Start Time (24H) (HH:mm)appointments, meetings, ticketed events…etc:
Will you be travelling with a companion? Yes No / Will you be travelling with children?(number of children):
If travelling with child/children please check the boxes of the appropriate age/s: Under 12 months 1 – 4 years 5 – 11 years 12 – 15 years
Destination Address: / Post Code:
If you require a certain amount of time at your destination,length of stay e.g. shopping, please state in hours and minutes and do not request a return time:
RETURN
Return Date of Travel if different from above(dd/MM/yyyy):
Return Pick-up Addressif different from destination above: / Post Code:
Return pick up time(24H) (HH:mm):
Will you be returning with a companion? Yes No / Will you be returning with children? (number of children):
If returning with child/children please check the boxes of the appropriate age/s: Under 12 months 1 – 4 years 5 – 11 years 12 – 15 years
Return Destination Addressif not home: / Post Code:
If we are notable to find a journey we can place your request on our stand-by list:PLEASE SELECT YOUR PREFERENCE...ONE WAY (PREFERABLY OUTWARD)ONE WAY (PREFERABLY RETURN)ONE WAY (I CAN ACCEPT EITHER WAY)BOTH WAYS ONLY
You may not always be allocated a Dial-a-Ride vehicle please select below the alternative vehicles that you are able to travel inSaloon Car People Carrier Black Cab
COMMENTS
Please make any additional comments that feel are important for us to successfully manage your booking request:
DECLARATION
Transport for London will use the personal information provided here for the purpose of providing registered customers with the Dial-a-Ride service – this includes booking journeys and ensuring that personal information held is up-to-date. We may contact you to confirm anything in this form that differs to our records and update them where necessary. We will retain information whilst individuals are a Dial-a-Ride member and for up to five years after this for the purposes of responding to correspondence, concerns or complaints; maintaining records according to rules that apply to us and establishing and defending legal rights. Personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. To find out more about how TfL handles personal information please visit
If you have completed this form for yourself please check the box in the declaration below. If you have completed the form on behalf of a customer please check the appropriate box, print your name and clearly state your relationship to the customer. It is important that you do so as we are unable to process your booking without this.
Transport for London will use the personal information provided here for the purpose of providing registered customers with the Dial-a-Ride service – this includes booking journeys and ensuring that personal information held is up-to-date. We may contact you to confirm anything in this form that differs to our records and update them where necessary. We will retain information whilst individuals are a Dial-a-Ride member and for up to five years after this for the purposes of responding to correspondence, concerns or complaints; maintaining records according to rules that apply to us and establishing and defending legal rights. Personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. To find out more about how TfL handles personal information please visit
If you have completed this form for yourself please check the box in the declaration below. If you have completed the form on behalf of a customer please check the appropriate box, print your name and clearly state your relationship to the customer. It is important that you do so as we are unable to process your booking without this.
I declare I am the customer and the information given above has been requested by me:
Or I am requesting this booking on the customers behalf:
Print Name: Relationship:
End of FormThank you for using Dial-a-Ride.