/ Egyptian National Postal
CapacityBuilding Project / Jan 2008

Egyptian National

Postal Organization

(ENPO)

CapacityBuilding Project

Progress Report

Prepared by:

PricewaterhouseCoopers

January 20, 2008

1. Progress Update

ENPO Senior Management had initiated a Capacity Building Project, with Technical Assistance from the World Bank, in order to be able to identify potential leaders, from within the current human capital of ENPO that would be able to carry forward the ambitious change program undertaken within the organization.

An assessment centre was run by PricewaterhouseCoopers Egypt during the period 4-7 June 2007 for a total of 39 candidates with the objective of identifying their current strengths and areas for development. As a result 20 potential leaders were identified.

In addition, a performance management program document was developed to further capitalize on the selected individuals and enhance their contribution to the success of ENPO. This document is still draft to be reviewed with the client

Based on the assessment centre results, training needs were identified for the 20 potential leaders, and training providers were approached and short listed by PricewaterhouseCoopers and an agreement has been reached with Inter-logics, a UK-based training firm.

Next Steps, the Leadership and Change Management training is scheduled to start in February ’08. PwC will be involved in the ongoing monitoring of the training’s effectiveness and raising monthly reports to ENPO.

We have attached a number of documents for your kind attention detailing the work that has been carried out so far and the project’s work progress to date, these include the following:

-The Assessment Centre Report

-Inter-Logics’s technical Proposal

-Updated Training Schedule

Note: Please disregard Figure.2 on page 6 of the Inter-logics Technical Proposal which shows the training schedule, the final schedule and dates are provided in a separate document titled Final Training Schedule.

2. Participants List

Appendix 1

Final Training Program

MONTH
2008 / ACTIVITY / NOTES
January / WELCOME AND BRIEFING FOR
PRE-WORK FOR MODULE 1
PRE-WORKSHOP / E-mail from Lead Consultant (Dr Tom Boydell) to all participants, outlining the structure of the program and giving the brief for the pre-work
Run by local Facilitator (Ms Rasha El-Desouky)
January/
February / PARTICIPANTS DO PRE-WORK FOR MODULE 1
February
24 - 28 / MODULE 1:
LEADERSHIP AND CHANGE MANAGEMENT / Run by Lead Consultant (Dr Tom Boydell) and Co- Consultant (Chris Blantern). Supported by local Facilitator (Ms Rasha El-Desouky)
March / PARTICIPANTS DO MODULE 1 ASSIGNMENT AND PRE-WORK FOR MODULE 2
March / LEARNING SUPPORT GROUP / Run by local Support Facilitator (Ms Rasha El-Desouky)
April
6 to 10 / MODULE 2:
COMMUNICATING WITH IMPACT and
MANAGING PEOPLE (1) / Run by Lead Consultant (Dr Tom Boydell) and Support Consultant (Mr Sami Sabet). Supported by Support Facilitator (Ms Rasha El-Desouky)
MONTH / ACTIVITY / NOTES
April / PARTICIPANTS DO MODULE 2 ASSIGNMENT AND PRE-WORK FOR MODULE 3
May / LEARNING SUPPORT GROUP / Run by local Support Facilitator (Ms Rasha El-Desouky)
May
25 - 29 / MODULE 3:
CUSTOMER FOCUS, RESULTS ORIENTATION and ATTENTION TO DETAIL / Run by Lead Consultant (Dr Tom Boydell). Supported by local Support Facilitator (Ms Rasha El-Desouky)
June / PARTICIPANTS DO MODULE 3 ASSIGNMENT AND PRE-WORK FOR MODULE 4
June / LEARNING SUPPORT GROUP / Run by local Support Facilitator (Ms Rasha El-Desouky)
June 29
To
July 3 / MODULE 4:
PROBLEM SOLVING, DECISION MAKING and PLANNING AND ORGANIZING / Run by Lead Consultant (Dr Tom Boydell) and Support Consultant (Mr Sami Sabet). Supported by local Support Facilitator (Ms Rasha El-Desouky)
MONTH / ACTIVITY / NOTES
July / PARTICIPANTS DO MODULE 4 ASSIGNMENT AND PRE-WORK FOR MODULE 5
July / LEARNING SUPPORT GROUP / Run by local Support Facilitator (Ms Rasha El-Desouky)
August
3 - 7 / MODULE 5:
MANAGING PEOPLE (2) and TEAMWORK AND CO-OPERATION / Run by Lead Consultant (Dr Tom Boydell) and Co- Consultant (Chris Blantern). Supported by local Support Facilitator (Ms Rasha El-Desouky)
August / PARTICIPANTS DO MODULE 5 ASSIGNMENT
August / PARTICIPANTS WORK ON CHANGE PROJECT
August / ACTION LEARNING / Run by local Support Facilitator (Ms Rasha El-Desouky)
MONTH / ACTIVITY / NOTES
September / PARTICIPANTS WORK ON CHANGE PROJECT
September / ACTION LEARNING / Run by local Support Facilitator (Ms Rasha El-Desouky)
October / PARTICIPANTS WORK ON CHANGE PROJECT
October / ACTION LEARNING / Run by local Support Facilitator (Ms Rasha El-Desouky)
November / PARTICIPANTS WORK ON CHANGE PROJECT
November / ACTION LEARNING / Run by local Support Facilitator (Ms Rasha El-Desouky)

Appendix 2

Inter-Logics Proposal

(will be attached in a separate document)

Appendix 3

AssessmentCenter Report

(will be attached in a separate document)

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