MCM301

Q:2 Idea

Communication is effectively useless if you don’t listen to and comprehend the responses that you get in regards to your message. Listening isn’t just using your ears to collect sounds.You need to understand the things that are said to you in such a way that you can form a coherent and knowledgeable response.

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The importance of listening effectively is obvious to our everyday activities. The fundamentals of listening appear to be quite simple; however, with a little thought on the matter, the depth of the listening is far from basic. The similarities between hearing and listening can be deceiving. Hearing is a physical process and listening is both physical and psychological. There are several purposes of listening. If you are a good listener, it will be a huge help in school, at work, in relationship, and in other situations. Another positive benefit of being a good listener is the ability to easily express information and communicate with others. You can listen to understand, listen to appreciate and you can listen…

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Effective listening means more than just hearing.

Effective listening means that you as the provider are able to understand their body language and other nonverbal cues.

the effective listening helps in interpreting the message that has been conveyed by other person. Effective listening is not only a task restricted to focus on words but it also involves reading the gestures, facial expression and tone of voice. Most importantly it is also clear that the people should understand as well that in what kind of circumstances the message has been delivered. All these aspects are part of effective listening and if one is clear with all these aspects then the communication could be established in proper manner. Therefore the interpretation of message is something which makes the communication very much effective.

Further it is also clear that the meaning of words never remains the same for different people. The difference in their meaning and message could be noticed at very large scale. It could be understandable with the help of example. For instance if a manager has asked help from experience employee then it definitely means guidance and if the help has been demanded form sub ordinates then it represents the assistance (Downs, 2008). It is clear that manager wants help only but the age difference, position difference and most importantly the level of experience creates lots of difference. Thus it becomes clear that words could never be presented in same manner for all people.

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Listening is the ability to accurately receive and interpret messages in the communication process.

Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood. As a result, communication breaks down and the sender of the message can easily become frustrated or irritated.

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Hearing refers to the sounds that enter your ears. It is a physical process that, provided you do not have any hearing problems, happens automatically.

Listening means paying attention not only to the story, but how it is told, the use of language and voice, and how the other person uses his or her body.In other words, it means being aware of both verbal and non-verbal messages.Your ability to listen effectively depends on the degree to which you perceive and understand these messages.

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Listening is something more than the physical process of hearing. It is a matter of attitude and also an intellectual and emotional process

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Good listening skills

: Speaking and Listening are the two sides of a same coin. It is incumbent upon theengineering students to cultivate good listening habits.But listening is often a neglected skill now-a-days. Asuccessful communication process not just comprising of talking but also includes effective listening. Oneshould not forget an important quote that is related to listening

―one cannot become a goodcommunicatorunlessone isgood listener‖.Manystudies

have also revealed that business people spend 45% of theirworking time for listening. The primary rule that the students remember while listening to someone is tolisten deeply without any kind of defensiveness