drumMUSTER Collection Agency Audit Form

Collection Agency:

Date of Audit:
Auditor:
Contact Person:

Yes

/ No /

Comments or Corrective Action required

Program Management and Dissemination of Information
Is there a person nominated by the collection agency who isresponsible for drumMUSTERprogram management? (Program Coordinator) /

Name:

Is the nominated person aware of the Agsafe Service Agreement?
Has a copy been sighted?
Is the nominated person aware of the requirements of the services agreement?
Is the nominated person responsible for submitting claims to drumMUSTER?
If not, who is? /

Name:

Have personnel been identified as Inspectors and have they completed the drumMUSTER training course?
Are those inspectors current?3 years is recommended before reaccreditation
Does the collection agency have a list of procedural documents?
Is the council logged on to the drumMUSTER database?
Internal Auditing and Corrective Action
Hasan internal audit of operations been undertaken?
If so, were any corrective actions noted and have they been addressed?

Inspection- Collection

Do all inspectors wear appropriate protective clothing?
Are they aware of the precautions that must be taken when inspecting containers?
Is all required Personal Protective Equipment available at the collection site?
Is the required drumMUSTER administration material available at the collection site/s?
(eg: CCD’s, CFF’s, Brochures)
Are all containers inspected by an accredited inspector?
Are chemical users provided with the CCD receipt?
Has the site operator submitted the collection data to the Collection Agency or Council coordinator?
How often is that information submitted?
Does the collection agency have a suitable system in place to contact an approved processor for drum removal?
Was a Processor Receipt and Removal Form (PRF)completed and sent to the processor?
Other method of notification used if not a PRF?
Does the approved processor provide sufficient notice to the collection agency prior to attending the collection site?
Upon receipt of the processor invoice has the collection agency reconciled the claim against the container numbers recorded at each site prior to approving the payment to the processor?

Reimbursement and Feedback

Is the necessary administration documentation completed for submission to drumMUSTER?
Has the collection data been submitted to drumMUSTER?
How was this data submitted to drumMUSTER?
FaxedEmailedOnline
When was the last wages claim made? (RC’s to note database records)
When was the last processing claim made? (RC’s to note database records)
When submitting a reimbursement claim is the person responsible aware of all of the requirements including submitting a council tax invoice, reimbursement claim form and copies of paid invoices?

drumMUSTER Collection Agency Site Audit Form

To be completed by Regional Consultant prior to undertaking site audits

Collection Agency:

Site Name:Address:

Site contact:Date:

Type of Compound: Permanent:Portable:Size of Compound:

Database collection notes:(please comment if actual site information is are different from those noted in the database)
Current database collection data: (numbers of containers held):
Audit completed by:

Yes

/ No /

Comments or Corrective Action required

Are the database collection notes accurate?
Is the compound site manned during normal opening hours?
If yes, is the compound within view of the operating staff at the site?
Is the site staffed by an authorised inspector during drumMUSTER collection operating hours?
Names of inspectors:
Who does the site operator submit the collection data to? /

Name:

How often is this data submitted?
How is this information submitted?
Does the compound have a permanent drumMUSTER sign and is the information up to date and accurate?
What type? Metal Corflute Other
Is the compound easily accessible to both clients and processor vehicles?
A 3 metre gate is recommended for processing access. Is the gate access considered sufficient for processing?
If not, what size is the access gate? Metres wide………………….
The compound should have all weather access. Does the site meet this requirement?
What is the surface inside the cage area?
Is the drum compound locked?
Is the compound roofed?
Are all containers in the cage drumMUSTER eligible?
If not what percentage of containers are not eligible?
Note what type of ineligible containers are stored in the cage?
(eg. product & manufacturer name)
Do all containers meet the drumMUSTERcleanliness standard?
If not, what percentage of containers do not meet the standard?
Are the containers stacked in the compound?
Are the metal and plastic containers separated within the compound?
Are the metal containers diverted to scrap steel?
Is there a bin or container available to store container lids?
Are there any containers (eligible or not) stored outside the compound?
Are there any other materials or products stored inside the compound?
Only drumMUSTER containers should be stored in the compound.
Are there other materials stored around the drumMUSTERcompound?
Do these products impact on access to the compound?
All sites should be maintained to ensure they meet WHS requirements.
Sites should be regularly sprayed to ensure weed control to limit risk to inspector and processors. Vegetation in the compound should be maintained to prevent potential of fire risk and vermin habitation.
Is the site free of excessive weeds?
Is any maintenance required for the compound? (eg: loose wires, netting etc)
What is the estimated number of containers in the compound? /

PlasticMetalTotal

Do the estimated numbers of containers stored in the compound reconcile with the drumMUSTER database records? (outstanding data held by collection agencies for each site should be added to database numbers)

Additional comments: